Fat Face Reviews

“ Fat Face should make their returns policy clear. I returned an item to the store straight away as it didn't suit me at all..I now know that a refund can take 2 weeks, plus up to another 5 days to clear. This is not good enough. Most stores refund much quicker. I would not buy again from Fat Face. ”

“ 7 and well within 30 days most shops returns policies. ”

“ FF customer services are really rather good and kind, also refunds are prompt and returns very easy. ”

“ I made an online purchase for US$150 in November 2020, and it took almost 1 month to arrive (1). Some of the items didn't fit good so I made a return on Dec 22. I had to pay $22 (2) for the delivery, they don't cover it. A month after I made a claim because I never received the money back, after this 1st claim I made 2 or 3 more... Today March 12th I still dont have my money back.(3) Every mail was answered with the same automatic answer: " I'm sorry... you will receive your refund 3-5 labor days..." This is not true, the refund never came. This company is not serious at all and I do not recommend anyone to trust them... I lost my @ 22 dollars that I paid for the delivery + the cost of the merchandise I returned, almost $ 100 ! I will never buy from this company again (3 problems (1) took long to arrive, (2) you must pay for returns (3) they DO NOT refund the money - Terrible ”

“ She sent me a returns label. ”