Father Sons Reviews

Name: Father Sons
Rating: 2.33

2.3 Rating 104 Reviews

29 %

of reviewers recommend Father Sons

Company Reviews

Questions

Metrics

2.3

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Father Sons 5 star review on 16th February 2023

Katie

Father Sons 5 star review on 30th November 2022

Gabriella GAB

Father Sons 1 star review on 12th September 2022

Mike

Anonymous

Anonymous // 01/01/2019

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“Shirts look pretty good when you first purchase. However they shrink and deteriorate very quickly after a few washes! Wouldn’t buy again! Very cheap material!”

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Posted 4 years ago

“Bot £130 worth clothes from instagram never received it avoid it’s a scam”

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Posted 4 years ago

“Brought some shirts from them and there is too much fabric just at the shoulders. Tried size S,M. No matter what size I tried all of them have this issue on all shirts. Returned them to back and then they returned them back saying they have been worn. I’ve literally just tried them on once to see if they fit. Be warned, if you try anything on even once they may not refund you. The customer service is very bad. By law for postal goods ordered online you should be able to try something on and return it for a refund if you want. Obviously it must be in resellable condition. Mine was completely in resellable condition and tried on only once. I think they may actually be breaking online trading law. They just want to grab your money and don’t care at all about after care or customer service.”

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Posted 5 years ago

“Literally the worst customer service ever. They ignore emails...or take a week to respond. Product quality is meh at best. Not recommended at all.”

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Posted 5 years ago

“One of the worst quality shirt I bought . Expensive and after one wash ( on 30deg delicate) the shirt not only shrank but look so haggard and white shirt looks so pale . Spent £40 on a short and wore it twice . This is a genuine review . Even one star is a generous rating . Never bought any shirt from them . You better off buying shirt from ASOS. Excellent return , no postage charges and half the price and last 10 times more. You need to pay for returning shirts . Save your money !”

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Posted 5 years ago

“I cant say much about the customer Service since i was satisfied at my first order. The shirts (stretch) fit perfectly and fit exactly like mentioned on the size Chart. These shirts dont only look good but also are extremely comfortable to the point where it feels like youre wearing a normal t shirt but really its a button down. My Order arrived within 1-2 business days just like they Promise on the Website. I will definetely order again since this company solved every single problem ive ever had with button down/dress shirts!”

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Posted 5 years ago

“awful customer service. Bunch of liars”

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Posted 5 years ago

“bunch of liars. Ordered ripped jeans as on a picture and received different model(classic non-ripped), wrote an email to cust.services and they sad that I'm wrong but after that changed the picture on website, didnt even admit that they made a mistake. First and last time I ordered something from that sh***ole”

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Posted 5 years ago

“Feel completely conned after returning for an exchange as Father sons refused the return .Illegimate springs to mind as I feel I have been conned as all I wanted was an exchange for a larger size so would never recommend this company and can see why the reviews are so awful”

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Posted 5 years ago

“I am 5ft 11, 245 pounds (48 inch chest and 38 inch waist, 18.5 inch arms) ordered xxl, shirt did not button up second from top, also too long for the shorter guy around the waist and arms to sit on biceps. Won't be ordering again. Some shirts good some terrible fit. It's like being in a casino.”

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Posted 5 years ago

“Buy 5 items never sent no response at all”

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Posted 5 years ago

“Sizing is awful, you have to pay to return items and have to send courier or recorded. Order same shirts with same number get different sizes. They are aware but say its down to the material.”

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Posted 5 years ago

“Less thab 24 hours from i placed The order and recived The shirts and I leave in sweden! Good job”

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Posted 5 years ago

“Ordered Slim Pale Blue Jeans - FSH135 × 1 Poor quality and feels like cheap material. Looks different from the picture on the site. the pictures on the site look like they're made out of much better material. Paid £4.99 shipping for it to arrive in a simple branded polythene bag. The courier did not provide a 1 hour delivery slot so had to wait in longer than needed... Returned for a refund Father Sons would NOT refund original £4.99 I paid plus the return postage cost I paid to return the FAULTY PRODUCT. AVOID AVOID AVOID”

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Posted 5 years ago

“Ordered a shirt from father sons, they sent me completely wrong shirt, then I had to parcel up and drop off at a delivery point that was 3 miles away, before they would send me the correct item. Terrible customer service. Avoid”

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Posted 5 years ago

“I order a fair bit of clothing from smaller boutique brands and have to say my experience with Father & sons has been terrible. I placed an order for 5 items and received 2. I had no email to notify me of the reason for this and after being asked by the customer service team to send a photo of my package I was then informed the website had an inventory error and so they would need to refund me. I bought a shirt which matched with chino shorts so now have to go looking for similar shorts elsewhere. I understand these things happen and am not one to leave a review unnecessarily however in this instance, why ask me to take a photo of the parcel if they knew they were out of stock? makes no sense and the fact i had to enquire with them to get to the bottom of this is completely unprofessional. I would stay clear there are far better boutique brands popping up everywhere with great clothes.”

Helpful Report

Posted 5 years ago

“From the US seen on some bodybuilders i follow on ig and very nice styles so i jumped the gun and ordered a shirt. I was skeptical at first with sizing but went with a xl when im normAly is large in regular cut clothes... these clothes are obviously custom slim fit or tailored fit as you can say for the more than average gym goer. My blue sateen short sleeve shirt was perfect sized for my body. I love the quality and color. It was perfect for the date night and actually got alot of compliments that night... i ended up laying about 56 us dollars shipped to ny.. also used a promo code which helped.... will deffinately buy again love the cut and styles... oh and the 2day dhl shipping was awesome and accurate...”

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Posted 5 years ago

“I bought 4 shirts and I wasnt satisfied with the size so I emailed them and they sent me their address and return form. I paid quite a bit for return shipping and after reaching out to them in a few weeks , they said they dont take returns or exchanges from the US. So now I'm left with no shirts since I sent them back, and -$250. Customer service sucks.”

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Posted 5 years ago

“Spent £100.00 with them and never sent a confirmation email despite money being taken from my account. Emailed and messaged and had no response.”

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Posted 5 years ago

“Terrible Customer Service - shirts are at least 2 sizes too small. Don't waste your time”

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Posted 5 years ago

Father Sons is rated 2.3 based on 104 reviews