FC&A Publishing Reviews

Name: FC&A Publishing
Rating: 4.27

4.3 Rating 755 Reviews

81 %

of reviewers recommend FC&A Publishing

4.3

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ORDER THE BOOK FOR MY DAUGHTER & PAID FOR IT, HOWEVER, SHE /I NEVER RECEIVED IT!! PLEASE SEND OR REFUND MY 2nd PAYMENT OF $43.57 A.S.A.P. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. SINCERELY. CHRIS HEAVENS”

Helpful Report

Posted 3 years ago

Ms. Heavens, the order you are referencing here is for our Pain Relief Rub product, in which you paid $21.26 for on our website and according to USPS tracking #420067069400109898642805357475, it was delivered to the Waterbury, CT, address that you requested delivery to on November 27th. Our records show you called our Customer Service department today regarding the book, The Fixed Income Answer Book for Seniors, that you ordered for yourself. According to USPS tracking #420067129241990203331008023928, that package was picked up from the post office on 11/2 after USPS sent you a notice that your mailbox was full. In spite of this proof of delivery, we are reshipping the book. If you need any more assistance, please call 1-800-226-8024.

Posted 3 years ago

“I've been using this product for over five years. I'm very satisfied. I've recommended this to my friends. Robbie McCoy”

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Posted 3 years ago

That's fantastic! We LOVE to hear good news like this.....thank you for being a valued customer!

Posted 3 years ago

“Haven't started reading it yet. Too busy with Christmas festivities. 4 Stars based on the delivery. Sorry”

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Posted 3 years ago

Thank you for taking the time to leave us a kind note. Merry Christmas!

Posted 3 years ago

“great service”

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Posted 3 years ago

Thank you for the 5 star review!

Posted 3 years ago

“I am 83years old (or young) and in good health. Whenever a minor problem arises, all I do is tweak my choice of foods, and voila, problem solved... The books of FC&A are a wonderful resource for this way of living. Thank you. (5 stars)”

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Posted 3 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 3 years ago

“Very satisfied with FC&A's products.”

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Posted 3 years ago

Thank you for the positive feedback!

Posted 3 years ago

“Alot of helpful information, though not 100% accurate.”

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Posted 3 years ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 3 years ago

“I love their products! The Age-Away Cream is fantastic!”

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Posted 3 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 3 years ago

“The books are not worth the price”

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Posted 3 years ago

“I hate having to wait forever for items I order online. FC&A does great when it comes to getting merchandise that’s been ordered online out to their customers. I for one am most grateful for that. I haven’t had to deal with Customer Service concerning any large orders, they are very professional and friendly on the phone. I’m also impressed with the selections of merchandise. All in all, I like FC&A Publishing. L George”

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Posted 3 years ago

We love to hear when our customers are pleased. Thank you so much for the kind words. We look forward to serving you again in the future!

Posted 3 years ago

“FC&A provides a very wide range of interesting subjects. Kudos! On the negative side, a couple of things. The shipping time from the announced ship date to actual reception at the destination address is way too long (over 14 days) in my latest order. Also, on the order I just received, it was pointed out by one of the gift recipients that the book copyright was nine years ago (2012). I think this important fact should have been mentioned by FC&A in the book description.”

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Posted 3 years ago

Thank you for your kind words and for expressing your concerns. Regarding shipping, the USPS started to intentionally slow down mail delivery back in October which has affected everyone, regrettably. As always, if any order is taking too long, please contact us so we may track it for you and reship if necessary. Secondly, we sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future. Thank you!

Posted 3 years ago

“I received the book quickly and am very pleased with it. Thanks for the good job.”

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Posted 3 years ago

Thank you so much for the positive feedback! We look forward to serving you more in the future.

Posted 3 years ago

“I have had cronic gout issues since 1980 that flare up whenever I eat red meat and the Pain Relief Rub seems to relieve me of some of the pain I experience. Of course, I take medications to try and curb the pain but meds don't work sometimes. I find the Relief Rub gives me satisfaction of pain free eveings so I can sleep peacefully. Thank you Frank Wood for your product.”

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Posted 3 years ago

That's wonderful! We love to hear that we can help our customers enjoy the things they love to do in life. Thank you for your kind words!

Posted 3 years ago

“never received my order”

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Posted 3 years ago

Hello Mr. Lasch, we do apologize for the delay, but according to our records, your order was delivered on 10/25 per USPS tracking #420327739241990203331007816507. If you still need this order reshipped, please call us at 1-800-226-8024. Thank you!

Posted 3 years ago

“The information that I received was not what I thought it was going to be.”

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Posted 3 years ago

“Product was delivered as stated!”

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Posted 3 years ago

Thank you for the positive feedback!

Posted 3 years ago

“The book is awesome and very informative. I think everyone needs one of this book!”

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Posted 3 years ago

That's fantastic! We LOVE to hear good news like this.....thank you for being a valued customer! :-)

Posted 3 years ago

“Rub always helps with my neck pain from arthritis”

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Posted 3 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 3 years ago

“first book never delivered called oct 13 rep said a new one would be sent never received i canceled the cc payment much trouble and disappointed”

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Posted 3 years ago

Ms. Hadley, according to USPS tracking #420103099241990203331006378822, your original order was delivered 10/5. The reshipped order you requested on 10/13, according to USPS tracking #420103099241990203331007277568 was delivered on 11/8. Our records indicate you have received two copies. Please call us at 1-800-226-8024 to verify your records.

Posted 3 years ago

“I am enjoying reading the Tips for Seniors.”

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Posted 3 years ago

We are happy to hear it! Thank you!

Posted 3 years ago

FC&A Publishing is rated 4.3 based on 755 reviews