FC&A Publishing Reviews

Name: FC&A Publishing
Rating: 4.26

4.3 Rating 765 Reviews

81 %

of reviewers recommend FC&A Publishing

4.3

Based on 765 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

Visit Website

Write Your review

Tell us how FC&A Publishing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FC&A Publishing 5 star review on 26th July 2023

Kerry L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How can I give a review when I haven't gotten the book yet?”

Helpful Report

Posted 6 years ago

We sincerely apologize for the delay in receiving your order. On 3/1/19, we identified a carrier issue and all packages that originally shipped between 2/14/19 and 2/28/19 had to be reshipped. This was completed by a new carrier and we trust this will not occur again. You should receive the replacement any day now and a $4 coupon. Thank you for your patience. Please call our Customer Department at 1-800-226-8024 Monday through Friday 9am to 8pm ET if you need additional assistance.

Posted 6 years ago

“Terrible, Terrible Customer service. I ordered one Jar of pain relief cream on February 21, 2019 today is March 19 and I did not receive it. Everytime I call they say it has left your facility and that is all they know. I called today and canceled the order and I hope my account gets refunded or I will be calling for the 10th time. This has been very, very aggravating to say the least. I ordered three jars and paid expedited shipping and I received that. I will rethink ordering from your company again.”

Helpful Report

Posted 6 years ago

We sincerely apologize for the delay in receiving your order. On 3/1/19, we identified a carrier issue and all packages that originally shipped between 2/14/19 and 2/28/19 had to be reshipped. This was completed last week by a new carrier and we trust this will not occur again. I verified the credit was processed on your account. Please call our Customer Department at 1-800-226-8024 Monday through Friday 9am to 8pm ET if you need additional assistance.

Posted 6 years ago

“I have ordered books before and was very satisfied with the product and service. However, my latest purchase has yet to be received. The delivery date has come to pass and I have not received my order. I called FC&A too inquire and I was told that there is a problem with the delivery contractor, and I should be receiving my order shortly. I am still waiting.”

Helpful Report

Posted 6 years ago

We sincerely apologize for the delay in receiving your order. On 3/1/19, we identified a carrier issue and all packages that originally shipped between 2/14/19 and 2/28/19 had to be reshipped. This was completed last week by a new carrier and we trust this will not occur again. You should receive the replacement any day now and a $4 coupon. Thank you for your patience. Please call our Customer Department at 1-800-226-8024 Monday through Friday 9am to 8pm ET if you need additional assistance.

Posted 6 years ago

“Do not buy from this company. They took my money and never delivered the product.”

Helpful Report

Posted 6 years ago

We sincerely apologize for the delay in receiving your order. On 3/1/19, we identified a carrier issue and all packages that originally shipped between 2/14/19 and 2/28/19 had to be reshipped. This was completed last week by a new carrier and we trust this will not occur again. You should receive the replacement by the end of this week and a $4 coupon. Thank you for your patience. Please call our Customer Department at 1-800-226-8024 Monday through Friday 9am to 8pm ET if you need additional assistance.

Posted 6 years ago

“Never received it. Tracking number showed USPS never received it from you. Called you and was told it would be re shipped, emailed you to find out what new tracking number would be and you never responded. Very disappointed.”

Helpful Report

Posted 6 years ago

We sincerely apologize for the delay in receiving your order. On 3/1/19, we identified a carrier issue and all packages that originally shipped between 2/14/19 and 2/28/19 had to be reshipped. This was completed last week by a new carrier and we trust this will not occur again. You should receive the replacement by the end of this week and a $4 coupon. Thank you for your patience. Please call our Customer Department at 1-800-226-8024 Monday through Friday 9am to 8pm ET if you need additional assistance.

Posted 6 years ago

“I still do not have the order.”

Helpful Report

Posted 6 years ago

We sincerely apologize for the delay in receiving your order. On 3/1/19, we identified a carrier issue and all packages that originally shipped between 2/14/19 and 2/28/19 had to be reshipped. This was completed last week by a new carrier and we trust this will not occur again. You should receive the replacement by the end of this week and a $4 coupon. Thank you for your patience. Please call our Customer Department at 1-800-226-8024 Monday through Friday 9am to 8pm ET if you need additional assistance.

Posted 6 years ago

“Outdated and very dated information that most people know already and all of which is available for free on the internet. I did not learn 1 thing. Also some very incorrect information.”

Helpful Report

Posted 6 years ago

We regret you are not 100% pleased with our product, Sitting Pretty On a Fixed Income. We thank you to return the book for a full refund by calling our Customer Department at 1-800-226-8024 Monday through Friday 9am to 8pm EST. One of our specialists will send you a shipping label. Thank you for giving our book a try. We hope you will consider us again in the future.

Posted 6 years ago

“I would love to give a good review but as of yet have not received what I ordered !”

Helpful Report

Posted 6 years ago

Thank you for your recent order. We regret the delivery is taking longer than you had anticipated. Generally, you should expect to receive your order 10 – 14 days after it is received. All orders are shipped via the United States Postal Service. Our records show your most recent order is scheduled for delivery today which we recognize is longer than usual. We trust this is an isolated incident. Should you require faster shipping in the future, Priority shipping is available through our website at check-out or Customer Service at (800) 226-8024.

Posted 6 years ago

“I NEVER RECEIVED MY BOOKS AND HOW CAN I GIVE A REVIEW. I CONTACTED YOUR COMPANY AND I NEVER GOT AN ANSWER. RETURN MY MONEY OR I WILL GIVE A BAD REVIEW.”

Helpful Report

Posted 6 years ago

US Postal Service records show your order was shipped on January 2, 2019 and delivered on January 8, 2019. If you need further assistance, please call our Customer Service Department at 1-800-226-8024 Monday -Friday 9am to 8pm EST.

Posted 6 years ago

“I ordered "Super Abundant Health for Seniors". What I received was "Super Abundant Health". This is classic "Bait & Switch", as I would not have ordered this publication without its having been represented as being "for Seniors".”

Helpful Report

Posted 6 years ago

We apologize for any misunderstanding regarding your recent order. Our records show our Customer Service Department mailed you a letter in response to your concern advising that a soft cover has the same exact content as the hard cover. In addition to the comprehensive list of common senior ailments and conditions in the Table of Contents, seniors are referenced on many pages throughout the book. Since you are not 100% pleased with our product, we thank you to return the book for a full refund by calling our Customer Service Department at 1-800-226-8024 Monday-Friday 9am to 8pm EST. One of our specialists will send you a shipping label.

Posted 6 years ago

“I bought this book before!!! Totally different name and totally different cover but exact same book. I think that sucks. Never buy from you again!!”

Helpful Report

Posted 6 years ago

“This product just did not work for me when I used it to help with back and sciatic nerve pain.”

Helpful Report

Posted 7 years ago

“I returned the book immediately. The information was several years out of date. It didn't discuss current operating systems.”

Helpful Report

Posted 7 years ago

“I still have not received my order....shipped on 8/17/17 !!!!”

Helpful Report

Posted 7 years ago

FC&A Publishing is rated 4.3 based on 765 reviews