FC&A Publishing Reviews

Name: FC&A Publishing
Rating: 4.27

4.3 Rating 768 Reviews

81 %

of reviewers recommend FC&A Publishing

4.3

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with content of books not at all what I was lead to believe”

Helpful Report

Posted 3 years ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we may refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 3 years ago

“Your books are well written, very interesting and address subjects of interest to me. Over the years I have ordered some of them and have not disappointed. Also, the price is right even for a Senior Citizen on a somewhat tight budget. Thank you.”

Helpful Report

Posted 3 years ago

We love to hear when our customers pleased. Thank you so much for the kind words. We look forward to serving you again in the future!

Posted 3 years ago

“I ordered some pain cream. Unfortunately, the 3 containers slightly leaked the paste. It wasn't that bad. I did receive a replacement after inquiring a few times. I have enough for now and may order more in the future. I'm still trying it out for a proper evaluation.”

Helpful Report

Posted 3 years ago

We certainly appreciate you giving us a try and apologize for the trouble on the initial order. Please don't hesitate to contact us at 1-800-226-8024 if there is anything else we can do for you. Thank you!

Posted 3 years ago

“Excellent pain cream and always right on time shipping.”

Helpful Report

Posted 3 years ago

That's great to hear! We would be happy to send you all that you need. Give us a call anytime 800-226-8024.

Posted 3 years ago

“Excellent product and service from your company”

Helpful Report

Posted 3 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 3 years ago

“Overall but perhaps with some exceptions I would recommend FC&A”

Helpful Report

Posted 3 years ago

Thank you for the positive endorsement. Please see that we have addressed your issue with a recent order. Let us know if we can help with anything else.

Posted 3 years ago

“We love your Pain Relief cream! My husband has both kinds of arthritis and gets good results using your product! A MILLION THANKS”

Helpful Report

Posted 3 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 3 years ago

“I am very unhappy with your company! I feel It is a scam to older people. I have called multiple times on behalf of my grandma Marian to take her off the mailing list,and we don’t want anymore of your products especially the books that are absolutely absurd price! She is 91 years old and I’ve been taken care of her finances etc and we keep getting bills for these books that she doesn’t order! After I called and called about it,and pay them off and say can we get her off this list and am told that they did and it would take a couple weeks,and then we get another book again. And it’s not convient to try to send the book back alllllllllllll the time! And we want it to stop!!!”

Helpful Report

Posted 3 years ago

We apologize for the misunderstanding and certainly understand your frustration. Our records indicate you have called FC&A one time on July 23rd, 2021, to request your grandmother removed from our mailing list for medical reasons. We immediately flagged her account as such, which prevents our system from sending any more orders or advertisements. No products have been shipped from us since May 18th, 2021. If you received another advertisement in the mail after July 23rd, it would only be due to mail pieces already on the way that we were unable to stop. To be clear, FC&A is a family-owned business, founded in 1969, with a strong history of success in the direct mail industry. We specialize in nonfiction, self-help publications, having sold over 28 million copies of our bestselling books. The Mission of FC&A is to develop long-term customers and associates by providing excellent products and services profitably, within a framework of Christian values, through the media of quality publishing and advertising. We take our reputation very seriously and look forward to clearing this up. Thank you.

Posted 3 years ago

“Great product! It works!”

Helpful Report

Posted 3 years ago

We love to hear you are enjoying our products. Thank you for the positive feedback!

Posted 3 years ago

“I am grateful to FC&A for the publications that are available. I get all kinds of emails trying to sell some kind of pill or another and never really tell you what the solution is. Your books are direct and to the point. They actually say what to do for each and every problem.”

Helpful Report

Posted 3 years ago

We LOVE to hear such fantastic praise like this from our customers! Thank you for the positive feedback. We look forward to serving you more in the future.

Posted 3 years ago

“I RECEIVED THE ONE JAR YOU SENT ME AS A COURTESY BECAUSE I DID NOT RECEIVE MY ORIGINAL ORDER... YOU WERE GOING TO SEND ME THE ORIGINAL ORDER AGAIN, YET IT STILL HAS NOT ARRIVED... THANK YOU, AUDREY RODRIGUEZ”

Helpful Report

Posted 3 years ago

Hello Ms. Rodriguez, we apologize for the delay. According to USPS tracking # 9400109898642093199009, your reship is in transit but arriving late. We do, however, have a delivery confirmation for your original order on July 28th according to USPS tracking # 9400109898642735077726. Thank you!

Posted 3 years ago

“My 93 y/o mother lives this cream.”

Helpful Report

Posted 3 years ago

We are pleased that your mother is enjoying our products.

Posted 3 years ago

“Product is everything promised. Definitely helped my wife with her sciatic and pelvic pain. Thank you Frank. God Speed !”

Helpful Report

Posted 3 years ago

We love to hear when our customers pleased. Thank you so much for the kind words. We look forward to serving you again in the future!

Posted 3 years ago

“I recently purchased your face cream. It keeps my skin soft and wrinkle free. I have been using it for about two years.”

Helpful Report

Posted 3 years ago

We are so pleased to hear you are enjoying our products. Thank you for taking the time to give us your positive feedback. We look forward to serving you again soon!

Posted 3 years ago

“Did not receive the refund! Pls give me the refund.”

Helpful Report

Posted 3 years ago

Ms. Nobe, our records indicate that our Customer Service manager responded to your email requesting a full refund on July 8th regarding this order. We did refund you $4.80 to honor the 15% discount. Regarding the receipt of your order, per USPS tracking #9400109898642724606913, your order was delivered on July 6th. This makes the third order since May 10, 2021, that you claimed to have not received in spite of delivery confirmations. We canceled your bills for the two books in good faith. I am afraid this time, we will need you to return the cream for a full refund. Please call 1-800-226-8024 to arrange this. Our customer service agents are available from 9:00am to 5:00pm EST Monday through Friday.

Posted 3 years ago

“The book so far is great.Only into 20 pages.”

Helpful Report

Posted 3 years ago

That's fantastic! We LOVE to hear good news like this.....thank you for being a valued customer! :-)

Posted 3 years ago

“I’ve enjoyed reading all the information that is in to learn and refresh my knowledge”

Helpful Report

Posted 3 years ago

Thank you so much for the positive feedback! We look forward to serving you more in the future.

Posted 3 years ago

“Never received item”

Helpful Report

Posted 3 years ago

Hello Mr. Shaw, according to USPS tracking number 9241990203331008926649, your order was delivered on July 3rd. If you have any more questions, please call our Customer Service department at 1-800-226-8024. Our customer service agents are available from 9:00am to 5:00pm EST Monday through Friday. Thank you!

Posted 3 years ago

“helps pain and goes in with no smell.”

Helpful Report

Posted 3 years ago

Thank you so much for the positive feedback! We look forward to serving you more in the future.

Posted 3 years ago

“Wish the information representative better current market conditions and programs rather than older data.”

Helpful Report

Posted 3 years ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 3 years ago

FC&A Publishing is rated 4.3 based on 768 reviews