FC&A Publishing Reviews

Name: FC&A Publishing
Rating: 4.27

4.3 Rating 755 Reviews

81 %

of reviewers recommend FC&A Publishing

4.3

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received book I ordered”

Helpful Report

Posted 3 years ago

Ms. Martin, according to your USPS tracking number 9241990203331009321429, your item was returned to the sender on January 25, 2021 at 9:11 pm in RIO RANCHO, NM 87124 because the addressee was not known at the delivery address noted on the package. We will need you to call our customer service department to give us the correct address. We can be reached at 1-800-226-8024 Mon thru Fri 9am to 5pm ET.

Posted 3 years ago

“I got the book for my mother. She is enjoying the book with all of its interesting topics.”

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Posted 3 years ago

That's fantastic! We LOVE to hear good news like this.....thank you for being a valued customer! :-)

Posted 3 years ago

“Recently purchased pain relief rub and very pleased with results. It completly eliminates my arthritis pain in my hands and knees. Would recomend this product to anyone.”

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Posted 3 years ago

That's great to hear! We would be happy to send you all that you need. Give us a call anytime 800-226-8024.

Posted 3 years ago

“I ordered this 1/7/2021 and have still NOT rec'd today is 1/28/2021”

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Posted 3 years ago

Ms. Soto, we regret your order has been lost in transit according to USPS tracking #9241990203331009222030. We will reship this priority for you ASAP. Please call us at 1-800-226-8024 if you have any more questions or concerns.

Posted 3 years ago

“Never received it. Have not been able to connect with anyone about it.😞”

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Posted 3 years ago

Ms. Sauders, according to USPS tracking # 9241990203331009222009, your order regrettably seems lost in transit. We will reship that right away and hope you will accept our apologies. Its also very important to us that we address your inability to contact us. Please provide all of the instances of when and how you attempted to reach us so we may fix this and serve you better.

Posted 3 years ago

“I never received it.”

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Posted 3 years ago

“I really like this product unfortunately I am still waiting for my order”

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Posted 3 years ago

Ms. Bishop, we sincerely apologize for the delay in receiving your order. According to USPS tracking #9400109898642001098851, it appears to be lost in transit. Please understand the current USPS ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. We will reship this for you immediately. If you need further assistance, please call us at 1-800-226-8024.

Posted 3 years ago

“Thank You for great service.”

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Posted 3 years ago

Thank YOU for your kind words! Please let us know how we can serve you again in the future :)

Posted 3 years ago

“We have not received the book yet! Haven’t heard anything! :(”

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Posted 3 years ago

We sincerely apologize that USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. The tracking number 924199020333100624071 indicates a significant delay so we will reship this for you ASAP. If you need any more assistance, please call 1-800-226-8024.

Posted 3 years ago

“Have not recieved the book?????”

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Posted 3 years ago

We sincerely apologize that USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. The tracking number 9241990203331008551353 indicates a significant delay so we will reship this for you ASAP. If you need any more assistance, please call 1-800-226-8024.

Posted 3 years ago

“I ordered books as gifts in early December. After almost a month, I still have not received all of my order.”

Helpful Report

Posted 3 years ago

Hello Ms. Olson, our records show that your order was delivered on 12/18/2020 with USPS tracking #9241990203331008544157. If you still need your order reshipped, please call 1-800-226-8024 and speak to a customer service agent to assist you.

Posted 3 years ago

“This product really works. My pain level during the day isn't too noticeable, but when I go to bed it seems to intensify in a knee and hip joint to the point where I am unable to fall asleep. I can usually get almost complete relief within 15 minutes of application. I have been using this Pain Relief Rub for about 4 years. I DO have a first time complaint not related to the value of the product. I usually call and order, but I was required on December 3, 2020 to place my two orders (six containers) on line. My credit card account was charged that day for $59.08 and I'm writing this review Christmas eve, 21 days later, and I still haven't received my order.”

Helpful Report

Posted 3 years ago

Hello Mr. Parks, we sincerely apologize for the delay. I see you are currently in touch with our Customer Service department who is handling this for you. We look forward to serving you again in the future.

Posted 3 years ago

“I came down with COVID and have not been able to read anything.”

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Posted 4 years ago

We do apologize that you have been feeling bad. Can you advise if there is something we can improve on as a company and why we were given such a poor review? Any additional information would be appreciated.

Posted 4 years ago

“Very happy with the used books I received good price also and good service. Thank You”

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Posted 4 years ago

Thank you for the positive feedback. We look forward to serving you again in the future.

Posted 4 years ago

“The Pain Relief Rub has been a blessing to me, keeping my hands pain free and functioning. I put the rub on my hands at night and cover with cotton gloves, when I wake up without pain and able to move my hands especially my thumbs, I am so thankful. I also put on my knees at night and then after my showers to keep my knees working without pain. This is so much better than taking OTC medicines, with their side effects. Have used for 3+ years successfully.”

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Posted 4 years ago

That's fantastic! We LOVE to hear good news like this.....thank you for being a valued customer!

Posted 4 years ago

“I have never received the ook I ordered.”

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Posted 4 years ago

Date: 12/14/2020 Time: 1:52:52 PM Dear WENDY HIDALGO: I checked the tracking and it shipped 11/18/20 but is stuck in the postal system. I am reshipping the package. I am sorry for the delay. We received notice today: ALERT: USPS IS EXPERIENCING UNPRECEDENTED PACKAGE INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU. Order #: 800328916 You Can Garden Anywhere Thank You,

Posted 4 years ago

“Great and easy website”

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Posted 4 years ago

Thank you for the positive feedback!

Posted 4 years ago

“My Order was shipped out the next day but took, (after calls to your customer service and a e-mail message) 22 days to receive the order. You claimed that the order was sitting at a processing center somewhere. You also failed to provide me with a tracking number so I could track my order. I don't know what the problem was, (maybe Covid related) but 22 days is not acceptable for a item that was in stock.”

Helpful Report

Posted 4 years ago

We do apologize for the delay and regret that COVID-19 has affected most, if not all, shipping methods. You may refer to USPS tracking number 4205470392748927005316370000018347 for the history of the package scans. Our records also show that you received this package the day after we reshipped you another order via priority so you should have two orders. Please call 1-800-226-8024 to pay for or return the second order.

Posted 4 years ago

“Massages very well into skin, pleasant to use.”

Helpful Report

Posted 4 years ago

That's great to hear! We would be happy to send you all that you need. Give us a call anytime 800-226-8024.

Posted 4 years ago

“I have mild neuropathy in my feet and my brother-in-law told me about the cream so I tried it and it definitely relieved the numbness feeling. Bought 2 jars at first and recently bought 3 more.”

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Posted 4 years ago

We LOVE to hear such fantastic news like this from our customers! Thank you for the positive feedback. We look forward to serving you more in the future.

Posted 4 years ago

FC&A Publishing is rated 4.3 based on 755 reviews