FC&A Publishing Reviews

Name: FC&A Publishing
Rating: 4.26

4.3 Rating 765 Reviews

81 %

of reviewers recommend FC&A Publishing

4.3

Based on 765 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FC&A Publishing:

Welcome to FC&A Publishing! For over 45 years, our company has had the privilege of helping people across the nation.

As a leader in the marketing and publishing industry since 1969, we specialize in non-fiction, self-help publications. We love to discover the latest and greatest information in a variety of categories such as healthy living, household and gardening, money-saving, computer know-how and so much more!

We have sold over 28 million copies of our best-selling books, over 4 million of our clinically proven Pain Relief Rub, and over 1 million of our popular Age-Away Cream – and we’re just getting started!

Our mission is to improve the lives of every person we touch, one book at a time!

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FC&A Publishing 5 star review on 26th July 2023

Kerry L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received the book I ordered.”

Helpful Report

Posted 3 months ago

Dear Rhonda, We sincerely apologize for the inconvenience you’ve experienced regarding the delivery of your book. We understand how important it is to receive your orders in a timely manner, and we appreciate your patience as we work to resolve this issue for you. If you have any further details we can assist you with, please don’t hesitate to reach out to our customer support team at 1-800-226-8024. Thank you for your understanding. Best, FC&A Publishing

Posted 2 months ago

“I was looking for relief from Tinnitus. The book didn’t help.”

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Posted 3 months ago

“I love the face cream. It’s been at least a month since I ordered it and it hasn’t arrived. It never takes this long to receive them. Hoping to hear back from someone in regards to the product Yet to arrive. Thank you”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your feedback about your experience with FC&A Publishing. We truly appreciate your input and apologize for the inconvenience you have faced regarding the delay in receiving your cream. We understand that waiting such a long time can be frustrating, especially when our delivery times are usually much shorter. We sincerely apologize for any inconvenience this may have caused you, and we appreciate your patience. The reason for the delay was that the address provided needed to be validated. One of our customer support representatives contacted you about this. We are happy to let you know that your order was delivered today at 9:00 AM. We hope you are enjoying your cream. If you have any further concerns, please do not hesitate to contact us at 1-866-579-1574. Customer Support Team

Posted 8 months ago

“It took an awfully L-O-N-G time for me to finally receive the book. I thought you forgot about my order.”

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Posted 9 months ago

“Print to small. I thought book was large. i.e. 8 x 10. My mistake. It's recycleable now.”

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Posted 1 year ago

“Disgusting nuisance, junk mail. Please stop the mailings. I never ordered this stuff, and need another return label. This is a terrible way to run a business. safetyfrankd @gmail.com.”

Helpful Report

Posted 1 year ago

Dear Frank, Thank you for bringing this issue to our attention. We apologize for any inconvenience we have caused you. We understand how frustrating it can be to receive unwanted mailings, and we are committed to resolving this issue as soon as possible. Our customer service agent has already contacted you and will happily assist you with your request for another return label. We appreciate your patience and understanding as we work to resolve this matter. If you have any further concerns or questions, please don't hesitate to contact us at 1-800-226-8024 or CustomerService @fca.com. We value your feedback and continually seek ways to improve our service. Sincerely, FC&A Publishing

Posted 1 year ago

“How come your phone number doesn't work you are bragging about your good reveiws maybe you haven't looked into the better business buearu, I know you take advantage of the elderly, over and over. Books that are useless. Price are outrageous.”

Helpful Report

Posted 1 year ago

Please confirm that you called the correct number, 800-226-8024, during our business hours Monday through Friday 9am to 5pm ET. I am afraid I am unable to find any accounts with your email address, beemineto@gmail.com, to verify we have done business with you. Please call aforementioned number with additional information so we may assist you.

Posted 1 year ago

“Lo siento no he recibido el libro todavia”

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Posted 1 year ago

Hola Señora López. No pudimos rastrear su pedido, por lo que lo reenviaremos hoy. Nos disculpamos por la demora.

Posted 1 year ago

“Sad to say, as much as I had hoped & prayed this product would work for me. Didn't help my pain at all😪”

Helpful Report

Posted 1 year ago

We sincerely apologize for your dissatisfaction with our cream. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the product. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 1 year ago

“Really doesn’t help the pain. Sorry to report—-”

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Posted 1 year ago

We sincerely apologize for your dissatisfaction with our cream. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the unused jars. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 1 year ago

“Never received my order!”

Helpful Report

Posted 2 years ago

Your product, Remedios Caseros Sencillos para Adultos Mayores, shipped 1/31/2023. Per USPS Tracking #: 420923459241990203331007462124, our delivery confirmation states the package delivered 2/13/2023. If you have not received your product, please call Customer Service at 1-800-226-8024, Monday through Friday, 9am to 5pm ET.

Posted 2 years ago

“I haven't received it yet. I think I ordered on Jan 14. I will call if not in the mail today.”

Helpful Report

Posted 2 years ago

Hello Ms. Wilson, we sincerely apologize for the delay in receiving your order. According to USPS tracking #420380179400109105155526521218, there has been no activity since the last package scan on January 26th. I have requested your order to be reshipped via priority. Thank you for your patience and please accept our apologies.

Posted 2 years ago

“Never received book but my credit card has been charged.”

Helpful Report

Posted 2 years ago

We apologize for the confusion, Ms. Londono. Our records indicate that an order with your email address was placed for one of our books on December 13th. The recipient you indicated was for a Tammy Levron in Houma, LA, but there was only a house number and no street name put on the order. We will be happy to reship for you. Please call us at 1-800-226-8024 to verify your address. Thank you!

Posted 2 years ago

“Purchased & paid for 3 Books a wait ago and never received them.”

Helpful Report

Posted 2 years ago

Hello Mr. Johnson, we do apologize for the delay in receiving your order. We were unable to track the original but our records indicate that you did call our Customer Service department to let us know. We have since reshipped your order. If you have any more questions or concerns, please call us back at 1-800-226-8024. Thank you!

Posted 2 years ago

“I haven’t received my order. I ordered it 6/22/22.. My order #37016”

Helpful Report

Posted 2 years ago

Hello Ms. Short, I see that you called our customer service department on July 20th and it was determined that you had submitted an incorrect address to ship your order. We have corrected this for you and reshipped your order. Thank you!

Posted 2 years ago

“we sent it back.”

Helpful Report

Posted 2 years ago

Hello, Mr. Gumperz, we do apologize that you were not pleased with our product but appreciate you giving us a try. I will keep a look for the returned item and make sure you are refunded. If you have any questions, you may reach us at 1-800-226-8024 Monday through Friday, 9am to 5pm ET.

Posted 2 years ago

“I never recieved it 😑. I don't know what is going on but someone I guess needed it worse than I did.”

Helpful Report

Posted 2 years ago

Hello, Mr. Tate. Please accept our apologies for the delay in receiving your order. We are unable to track the package so our Customer Service manager is reshipping it today. If you have any questions, feel free to call us at 1-800-226-8024.

Posted 2 years ago

“Book wasn't what I expected”

Helpful Report

Posted 2 years ago

We sincerely apologize for your dissatisfaction with our book. We insist that all of our customers are 100% pleased so allow us to make this right for you. Please call 1-800-226-8024 so we can refund your payment and send you a shipping label to return the book. This guarantee is how we have done business for over 50 years and hope that you will give us another chance in the future.

Posted 2 years ago

“I still have not received my book please send book or refund.”

Helpful Report

Posted 2 years ago

We sincerely apologize for the delay. According to USPS tracking #420785209241990203331007044672, your order is still en route. If you do not receive it this week, please call us at 1-800-226-8024 between 9am and 5pm ET. Thank you for your patience.

Posted 2 years ago

“I have yet to receive my purchase nor heard back to my email inquiry to the same. It’s been nearly 4 weeks since it was “supposedly “ shipped!”

Helpful Report

Posted 2 years ago

Mr. Vause, your original order was delivered on 4/7/22 per USPS tracking #: 420152059241990203331006723943. Your reshipped item is scheduled for delivery today according to USPS tracking #420152059241990203331007169573. Please call us 1-800-226-8024 M-F, 9am to 5pm ET, after you receive it so we may send you a pre-paid shipping label to return it to us. We apologize for the trouble.

Posted 2 years ago

FC&A Publishing is rated 4.3 based on 765 reviews