Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful store! Order arrived promptly and was packaged with care. Very pleased.”

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Posted 1 year ago

“Super quick delivery and lovely packaging , love my dress many thanks”

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Posted 1 year ago

“Beautiful coat , wrapped with care with a personal note, fast delivery . Excellent service . Thank you”

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Posted 1 year ago

“I love my new trainees- beautifully wrapped and excellent service, thank you feather and stitch”

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Posted 1 year ago

“Always find the website easy to navigate and to order from. The delivery time is very prompt and items arrive beautifully packaged. The shop stocks lovely, quality pieces from super and some unique brands. he girls are always so lovely in the shop.”

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Posted 1 year ago

“Fabulous clothes, more unusual designs, sassy and chic - a brilliant independent. Fast delivery/returns if needed.”

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Posted 1 year ago

“Very easy to place my order and it was dispatched and delivered in a good timescale. Well packaged. Really happy with my order and wouldn’t hesitate to order from here again. Appreciated the little handwritten note in the package too.”

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Posted 1 year ago

“Love the piece I bought, delighted with time it took to process, delicate wrapping, and the little note inside. Nothing more Feather & Stitch could do to improve apart from maybe enclose a few Belgian truffles. (Kidding).”

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Posted 1 year ago

“Very pleased!”

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Posted 1 year ago

“Fabulous clothes and wonderful service - I will definitely be shopping with feather and stitch again”

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Posted 1 year ago

“Excellent boutique, great service, speedy delivery and equally speedy refunds. The pretty packaging and the handwritten note with each order is a lovely personal touch.”

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Posted 1 year ago

“They are the best. A fantastic shop and an even better on-line shopping experience. I've moved out of London but I'm still a regular customer as its so easy.”

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Posted 1 year ago

“Beautiful product, super fast delivery and a great shopping experience. Thankyou”

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Posted 1 year ago

“I’ve only shopped on line but everything that I have bought have been as described and the sizing is perfect. Always beautifully packed and swift service. Thank you”

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Posted 1 year ago

“Lovely product, and, as always beautifully presented - arriving on time, via the post. Thank you! J Allison.”

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Posted 1 year ago

“Love my new pieces, super speedy delivery beautifully packaged. Thank you . Five star service x”

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Posted 1 year ago

“Great website, easy and efficient. Both deliveries and returns dealt with quickly and trouble free. Super customer service also over the ‘phone, no query too much trouble to answer. Have shopped with Feather & Stitch for a number of years now and cannot rate them highly enough.”

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Posted 1 year ago

“Always very welcoming and no sales pressure”

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Posted 1 year ago

“Great key wardrobe pieces, with lovely staff”

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Posted 1 year ago

“Yes I did very quick service,thank you so much, Many thanks Helena”

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Posted 1 year ago

Feather & Stitch is rated 4.9 based on 1,075 reviews