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Feather & Stitch Reviews

4.9 Rating 1,075 Reviews
99 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service from Feather and Stitch beautifully packaged and with a little note to. Fabulous choice of products. Live in the north so I buy online which I’ve never had a problem with
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Posted 6 months ago
I ordered trousers online and arranged to collect and try on in Feather & Stitch. Staff helpful and friendly and order ready for me when I arrived.
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Posted 6 months ago
Excellent service and personalised mail order - delighted with my embroidered jacket and glad to have discovered you!
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Posted 6 months ago
I was thrilled with my Dea Kudibal dress which arrived beautifully wrapped and super promptly. Thank you Feather & Stitch!
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Posted 7 months ago
Lovely boutique to buy from. I visited the shop & bought a few items whilst on a visit up to London. The staff were super nice & helpful. I then put in my on-line order for another couple of items that I had my eye on a few weeks later! Really easy to order & parcel arrived very quickly. Will definitely be buying more, when I next give in to the temptation!!
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Posted 7 months ago
Brilliant customer support and wonderful selection of beautiful designers and styles.
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Posted 7 months ago
Beautiful blouse, a bit of a mix up with the delivery but F&S sorted it out quickly and professionally.
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Posted 8 months ago
Friendly,helpful staff and very efficient service.
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Posted 8 months ago
Excellent coat. Really super fast delivery and nicely packed with a personal note. Will be back
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Posted 8 months ago
Very speedy despatch - loved the packaging personalised hand written note card that came with the items.
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Posted 8 months ago
Great service
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Posted 8 months ago
Bought Paige Jeans from Feather & Stich. Very happy with the excellent service. Delivery was very prompt. Beautifullly packaged and presented.
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Posted 8 months ago
Fantastic service. Definitely Recommend.
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Posted 8 months ago
Love my new pink cords.… another perfect purchase from Feather & Stitch. Which arrived in super speedy time. Thank you team.😘
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Posted 8 months ago
Arrived swiftly and beautifully packaged with an unexpected thank you note! I would use Feather & Stitch again.
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Posted 8 months ago
Fabulous service
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Posted 8 months ago
Excellent , friendly n helpful
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Posted 9 months ago
Although I returned the item as it didn't suit me, I was impressed by the friendly and efficient service. The parcel arrived within a couple of days and, once returned, the refund was processed very quickly. I would buy from the website again
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Posted 9 months ago
Great service and wonderful delivery
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Posted 9 months ago
A fantastic and personal serice
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Posted 9 months ago
Feather & Stitch is rated 4.9 based on 1,075 reviews