Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Tell us how Feather & Stitch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, prompt returns and beautiful clothes.”

Helpful Report

Posted 3 years ago

Dear Charlotte, we are delighted to hear this. Thank you ! X

Posted 3 years ago

“I just 💗💗💗 all your clothes ... sadly can’t afford them all, but feel truly empowered whenever I wear something from F&S. Thank you 🥰”

Helpful Report

Posted 3 years ago

Dear Francesca, this is so wonderful to hear and thank you for your wonderful support, we really appreciate it. X

Posted 3 years ago

“Prompt despatch. Beautiful clothes wish I had waited a week though to take part in the 20% off offer!”

Helpful Report

Posted 3 years ago

We are delighted to hear this and for your wonderful support. X

Posted 3 years ago

“I love this garment and hope to keep it forever.”

Helpful Report

Posted 3 years ago

Dear Clare, this is wonderful to hear, we are so pleased. X

Posted 3 years ago

“My order arrived the next day, wrapped beautifully with a hand written post card hoping my order would fit me. Really easy to return the size that didn’t & refund issued promptly. Much better service than large retailers & happier to help smaller independent shops.”

Helpful Report

Posted 3 years ago

Dear Sarah, thank you so much for leaving us such positive feedback, we are delighted to hear this and for your wonderful support. X

Posted 3 years ago

“Fantastic merchandise, and fantastic service!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us such positive feedback, we really appreciate this and for your support. X

Posted 3 years ago

“Really like the blouse. Good service. Thank you”

Helpful Report

Posted 3 years ago

Dear Carmel, we are delighted to hear this and so pleased you like your blouse. X

Posted 3 years ago

“Prompt dispatch and so nice to be able to speak with someone about my online order”

Helpful Report

Posted 3 years ago

Thank you so much for leaving us such positive feedback and for your support. X

Posted 3 years ago

“Great service and good selection”

Helpful Report

Posted 3 years ago

Dear Lisa, delighted to hear this. Thank you for leaving us such lovely feedback and for your support. X

Posted 3 years ago

“Loved the dresses as always - perfect fit and very quick delivery.”

Helpful Report

Posted 3 years ago

Thank you so much for leaving us such wonderful feedback, we really appreciate it. X

Posted 3 years ago

“Beautiful clothes. Well packaged, really excited to wear them!”

Helpful Report

Posted 3 years ago

Dear Emily, delighted to hear this and thank you for your wonderful support. X

Posted 3 years ago

“Feather and Stitch have a small team of stylish women who’ll work hard to find you a great outfit - and they’ll do this with a sense of fun and great charm. Getting you to consider outfits that you wouldn’t have picked out yourself is their forte. Shopping there is like having a stylish friend accompanying you - just exactly what a small boutique should offer!”

Helpful Report

Posted 3 years ago

Dear Liz, thank you so much for leaving us such wonderful feedback and for your continued and wonderful support. Hopefully see you in the boutique soon. X

Posted 3 years ago

“Beautifully packaged and quick delivery. Love the items thank you so much”

Helpful Report

Posted 3 years ago

Dear Olivia, we are delighted to hear this and thank you for your wonderful support. X

Posted 3 years ago

“Great communication, lovely service”

Helpful Report

Posted 3 years ago

Thank you so much for leaving us such positive feedback and for your support. X

Posted 3 years ago

“Very helpful, friendly and swift service”

Helpful Report

Posted 3 years ago

Dear Ruth, thank you for leaving us such lovely feedback and for your wonderful support. X

Posted 3 years ago

“Speedy service and packaged well.”

Helpful Report

Posted 3 years ago

Delighted to hear this. Thank you for supporting us. X

Posted 3 years ago

“Easy to use, wonderful stock, order updates excellent and order received on time”

Helpful Report

Posted 3 years ago

Thank you so much for leaving us such lovely feedback and for your support. X

Posted 3 years ago

“Lovely to see somewhere that stocks essentiel Antwerp , loved my top. Wish I lived closer so I could try on some of the dresses as need some summer ones. Fast delivery to Belfast. Many thanks emma”

Helpful Report

Posted 3 years ago

Dear Emma, thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 3 years ago

“Fast service and really helpful with queries .. will be shopping with them again”

Helpful Report

Posted 3 years ago

Thank you for supporting us and for your wonderful comments. X

Posted 3 years ago

“Very effective to and helpful”

Helpful Report

Posted 3 years ago

Dear Sam, we are delighted to hear this. Thank you for supporting us. X

Posted 3 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews