Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service exchanging the jeans for a smaller size via post extremely quickly.”

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Posted 3 years ago

Thank you so much for leaving us feedback and we are delighted you were pleased with your shopping experience with us. X

Posted 3 years ago

“Fantastic service. Clothes arrive beautifully wrapped and with a handwritten note which shows how appreciated your order is. Highly recommend using this boutique.”

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Posted 3 years ago

Dear Maria, thank you so much for this wonderful feedback, we really appreciate it and for your support. X

Posted 3 years ago

“Gorgeous pieces, excellent service”

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Posted 3 years ago

Dear Sophie, thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 3 years ago

“Always made to feel very welcome when visiting the shop. Everyone very helpful and friendly and absolutely no pressure or pushy salesmanship. Lovely clothes and lovely shop. Thank you”

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Posted 3 years ago

Dear Amanda, thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 3 years ago

“Speedy delivery and hassle free returns.”

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Posted 3 years ago

Dear Elizabeth, thank you so much for leaving us such positive feedback. X

Posted 3 years ago

“Lovely products”

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Posted 3 years ago

Dear Alison, thank you so much, we really appreciate your support. X

Posted 3 years ago

“Amazing selection of brands and pieces… I always find something I love. Staff are terrific and very helpful.”

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Posted 3 years ago

Dear Kirsty, thank you so much for taking the time to leave us such wonderful feedback, we are delighted to hear this. X

Posted 3 years ago

“Lovely jacket, swiftly dispatched and beautifully packaged. My third purchase from Feather & Stitch and another success.”

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Posted 3 years ago

Dear Debbie, thank you so much for your wonderful feedback, we are delighted to hear this. X

Posted 3 years ago

“Very efficient and my order arrived within a few days!..packing was lovely.I will definitely order again. Thank you!”

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Posted 3 years ago

Dear Cathy, thank you so much for taking the time to leave us such positive feedback, we really appreciate your support. X

Posted 3 years ago

“Loved my clothes which came quickly and beautifully wrapped. Gorgeous!”

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Posted 3 years ago

Dear Louise, thank you for leaving us such positive feedback, we are so pleased to hear this. X

Posted 3 years ago

“I just love Feather and Stitch’s edit. Class!”

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Posted 3 years ago

“Excellent service and delivery thank You”

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Posted 3 years ago

Dear Hattie, we are delighted to hear this and thank you for taking the time to leave us such lovely feedback. X

Posted 3 years ago

“Absolutely stunning dress. I can't wait to wear it. Thank you.”

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Posted 3 years ago

Thanks so much for leaving us such lovely feedback and we are delighted you are pleased with your dress. X

Posted 3 years ago

“I saw earrings from feather and stitch in the you magazine so had a look on their website. I was really pleased with the earrings I ordered. Delivery was prompt . I’ll definitely be using them again.”

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Posted 3 years ago

Dear Julie, thank you so much for leaving us such positive feedback and for shopping with us. X

Posted 3 years ago

“Loved the personalessage inside”

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Posted 3 years ago

Dear Beverly, thank you for shopping with us and for leaving us feedback. X

Posted 3 years ago

“Stylish choices & great delivery service beautifully packaged.”

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Posted 3 years ago

Dear Christine, thank you for your lovely feedback and for your wonderful support. X

Posted 3 years ago

“Excellent service. I’d emailed an initial question regarding the jumpsuit I was interested in and received a reply straight away. Ordered said jumpsuit and was received in a couple of days. So helpful lovely collection of clothing. Will definitely be ordering again”

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Posted 3 years ago

Dear Alison, thank you so much for leaving us such wonderful feedback, we really appreciate your support and delighted you are pleased with your jumpsuit, we love it too. X

Posted 3 years ago

“A superb customer experience. Wonderful clothes, I love my new shirt and it arrived so beautifully and thoughtfully packaged, thank you Feather and Stitch.”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback. We are delighted to hear this. X

Posted 3 years ago

“Excellent service! Would definitely recommend Feather & Stitch ! Loved my purchase too 🛒”

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Posted 3 years ago

Dear Julie, thank you so much for leaving us such wonderful support. We really appreciate your support. X

Posted 3 years ago

“I was very impressed with the prompt dispatch of my order and appreciated the hand written note. I am thrilled with my dress and good customer service makes the whole experience one I am sure I will repeat !”

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Posted 3 years ago

Dear Philippa, we are thrilled to hear this and delighted you are pleased with your new dress. X

Posted 3 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews