Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous t-shirts from the always reliable Feather & Stitch. I love the little handwritten notes in each order. Great website (and shop) and great buying, so much fab stuff to choose from.”

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Posted 2 years ago

Dear Lucy, thank you so much for taking the time to leave us such lovely feedback. We are thrilled to hear this. X

Posted 2 years ago

“I absolutely LOVE my BASH jacket! I’ve worn it twice and had lots of comments. Service excellent as always with Feather & Stitch! Thank you”

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Posted 2 years ago

Dear Emily, thank you so much for leaving us such lovely feedback. We love this jacket too! X

Posted 2 years ago

“The T shirt I ordered arrived promptly, beautifully packed and great quality!”

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Posted 2 years ago

Dear Sallyann, thank you so much for leaving us such lovely feedback. We are so pleased to hear this. X

Posted 2 years ago

“As usual, so easy to purchase from Feather and Stitch. One of my favourite shops. The website is straightforward to navigate. Packages come very promptly and are beautifully presented. I love to visit the shop too on occasions as such lovely staff. I just wish the shop was nearer to me.”

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Posted 2 years ago

Dear Lisa, thank you so much. We are thrilled to hear how please you are. X

Posted 2 years ago

“Fabulous top and lovely packaging”

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Posted 2 years ago

Dear June, thank you so much. Enjoy wearing your lovely new top. X

Posted 2 years ago

“Excellent service and helpful staff.”

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Posted 2 years ago

“I am very pleased with the Feather & Stitch order as I was contacted by the team to say that the size I ordered was out but that the smaller size that runs large was available. The smaller sized dress was delivered, it fits and am wearing it to some event this spring/summer!”

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Posted 2 years ago

Dear Rebecca, thank you so much for leaving us such lovely feedback. We are delighted to hear how pleased you are with your new dress. X

Posted 2 years ago

“Fast delivery fab dress”

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Posted 2 years ago

Dear Debbie, thank you. Enjoy wearing your new dress. X

Posted 2 years ago

“Fast delivery and a lovely pair of jeans!”

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Posted 2 years ago

Dear Sophia, thank you so much for leaving us such lovely feedback. Enjoy your new jeans. X

Posted 2 years ago

“Gorgeous clothes and 5* customer service!”

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Posted 2 years ago

Dear Emily, thank you so much for leaving us such lovely feedback. We are thrilled to hear this. X

Posted 2 years ago

“I needed to exchange my original purchases & all was dealt with very efficiently & my revised sizes arrived by return. Thank so much for such great customer service”

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Posted 2 years ago

Dear Jennie, thank you so much. We are so pleased to hear this. X

Posted 2 years ago

“Great dress arrived quickly, beautifully wrapped, very happy. Thankyou”

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Posted 2 years ago

“Excellent service. Lovely dresses. Just not right for the occasion so I returned them.”

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Posted 2 years ago

Thank you so much for leaving us such lovely feedback. We hope you will be back shopping with us again soon. X

Posted 2 years ago

“Lovely shirt and fabric but collar didn’t sit right on me, returned had aquick response on refund which was excellent service”

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Posted 2 years ago

Dear Jennifer, thank you so much for leaving us such positive feedback. We hope you will be back shopping with us again soon. X

Posted 2 years ago

“Great service as always! And such a beautiful collection of brands and styles. Thank you!”

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Posted 2 years ago

Thank you so much for such a lovely review. We really appreciate it. X

Posted 2 years ago

“As usual, excellent, online service from Feather & Stitch. Easy to order and can ring the store if any queries. Items are as described and are of great quality. I, highly, recommend this store.”

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Posted 2 years ago

Dear Lisa, thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 2 years ago

“Love my dress and cardigan. Very fast delivery and beautifully packaged.”

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Posted 2 years ago

Dear Jennifer, thank you so much for such positive feedback. Enjoy wearing your new dress and cardigan. X

Posted 2 years ago

“Beautiful dress, great service with quick delivery!”

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Posted 2 years ago

Thank you so much for such positive feedback. X

Posted 2 years ago

“Lovely swift service over to the Isle of Wight! Great shirt too!”

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Posted 2 years ago

Dear Cathey, thank you so much for such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Always great efficient helpful service. Superb Richmond store !”

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Posted 2 years ago

Thank you so much for such lovely feedback. X

Posted 2 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews