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Feather & Stitch Reviews

4.9 Rating 1,075 Reviews
99 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Anonymous
Anonymous  // 01/01/2019
A joy to deal with.Definitely 5 star service !
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Posted 1 year ago
The staff at Feather and Stitch could not have been more helpful when I contacted them with a query about an order. In addition, emails from them are immediate and appropriate.
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Posted 1 year ago
Amazing customer service. The first pair I ordered were too big, so I called the shop to arrange an exchange, explaining that I wanted them for a holiday....and they came back so quickly, and were a great success! Thank you for excellent customer service.
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Posted 1 year ago
Received my order beautifully wrapped Unfortunately decided to return it
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Posted 1 year ago
Super fast shipping and great dress , packaged well really pleased .super boutique !
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Posted 1 year ago
Very good advice given over phone and order arrived very quickly beautifully wrapped. Thanks so much.
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Posted 1 year ago
Beautiful clothes on an excellent website. Lots of information and reliable deliveries.
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Posted 1 year ago
Lovely dress - super excited to wear it to an awards dinner in London. Let’s hope it brings me luck and o win🤞😍
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Posted 1 year ago
stylish, comfy and so practical!
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Posted 1 year ago
Lovely item - great price - fast delivery - nicely wrapped :))
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Posted 1 year ago
Beautifully collection curated by such a lovely stylish team. I’d be happy only ever to shop here.
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Posted 1 year ago
I had prompt delivery of my beautiful top. It was safely packaged with meticulous detail to presentation. Lovely company to order from. Thank you.
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Posted 1 year ago
I love this on line shop, honestly can’t fault them in any way.
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Posted 1 year ago
Lovely website, easy ordering and very prompt delivery of a beautifully packed item. Brilliant - thank you
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Posted 1 year ago
Great service and beautiful dress but unfortunately way too big . No XS left so I have had to return it .
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Posted 1 year ago
Great service and beautiful dress but unfortunately way too big . No XS left so I have had to return it .
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Posted 1 year ago
The jumper was absolutely beautiful however I did find it itchy so had to return. It arrived beautifully packaged and the returns process was straightforward. Wouldn’t hesitate to order from feather and stitch again.
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Posted 1 year ago
Great quick service and defo buy again from this site
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Posted 1 year ago
Thankyou, wonderful service as usual, from Feather & Stich.
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Posted 1 year ago
I received my order from Feather & Stitch very promptly. The jumper was beautifully wrapped in tissue tied with a bow and there was a delightful note from the company. I was very impressed!
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Posted 1 year ago
Feather & Stitch is rated 4.9 based on 1,075 reviews