Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the cardigan for my daughter, she loved it. Good fit and great design.”

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Posted 4 years ago

Fantastic! Really pleased your daughter is happy with her cardigan. Thanks for your kind comments x

Posted 4 years ago

“Excellent service and care taken with package and delivery, never mind the beautiful clothing from Essential Antwerp. Highly recommend!!”

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Posted 4 years ago

Fabulous! We love Essentiel Antwerp! Thanks so much for taking the time to write a review, much appreciated. x

Posted 4 years ago

“Excellent fit my daughter loves them.”

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Posted 4 years ago

That's fantastic! So glad your daughter is happy. Thanks so much for the review.

Posted 4 years ago

“Love this store”

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Posted 4 years ago

Hooray! Thanks so much for your lovely comment x

Posted 4 years ago

“Great service; communication, delivery and product all top notch. Very happy.”

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Posted 4 years ago

Excellent, so glad you're happy! We really appreciate your review. Merry Christmas!

Posted 4 years ago

“Great small shop in Richmond with a wonderful collection of lovely / fun clothes. Everyone who works there is super helpful - almost like having a personal stylist.”

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Posted 4 years ago

Thanks so much for your lovely review, we really appreciate it! Our aim is to be a personal stylist for all our customers, so we're super happy we could help. Merry Christmas!

Posted 4 years ago

“Excellent customer service. Fast delivery and delighted with my purchase”

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Posted 4 years ago

Thanks so much for your review, we really appreciate it x

Posted 4 years ago

“Excellent service, receiving my order promptly and also refunds promptly also. Lovely clothing Defo shop here again”

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Posted 4 years ago

Fabulous! Thank you so much for your kind review.

Posted 4 years ago

“Such a beautiful coat and so much cheaper than other stores selling the same brand! Amazing service, and really fast delivery. Feather and Stitch are now a go to store for me!”

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Posted 4 years ago

Ah that's great, we love a happy customer! Thanks so much for the review, much appreciated. See you again soon. x

Posted 4 years ago

“Lovely skirt. Great service.”

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Posted 4 years ago

Thank you for leaving a review, we really appreciate it.

Posted 4 years ago

“Excellent customer service over the phone. Several Items measured for size with a tape measure whilst on the phone so I was assured of buying the correct size; having chosen, the items were beautifully packed and on their way for a next day delivery. Couldn’t have been more helpful”

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Posted 4 years ago

Thank you so much for your kind review. We're really glad it all worked out for you! x

Posted 4 years ago

“Thank you for a quick and efficient service. Much appreciated.”

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Posted 4 years ago

Thanks for your review Brenda, much appreciated! x

Posted 4 years ago

“Arrived promptly and beautifully wrapped. Love the color and material which hangs really nicely and is true to size.”

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Posted 4 years ago

Thank you so much for your lovely review! So glad you love it x

Posted 4 years ago

“Given that I have returned the item, I suggest you coordinate”

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Posted 4 years ago

Hi there, please give us a call! All our returns are up to date, so perhaps we haven't yet received it? We'll do this straight away if you get in touch. Thank you.

Posted 4 years ago

“Good communication and delivery. Pleased with my dress can’t wait to wear it.”

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Posted 5 years ago

So pleased you're happy with your dress! We really appreciate your kind review x

Posted 5 years ago

“Love the scarves and fast delivery! Thank you”

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Posted 5 years ago

Fab, glad you love your scarves! Thanks so much for the review, much appreciated.

Posted 5 years ago

“Beautiful clothes from established and up and coming labels that are easy to order and arrive quickly. They are also very understanding about returns/wrong sizing etc.”

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Posted 5 years ago

Thanks so much for your review, we really appreciate you taking the time x

Posted 5 years ago

“Gorgeous clothes & top notch service every time - thank you”

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Posted 5 years ago

Thank you lovely Victoria xx

Posted 5 years ago

“Suzy was very helpful.”

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Posted 5 years ago

Thanks so much for your lovely comment!

Posted 5 years ago

“Great helpful service and quickly posted item”

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Posted 5 years ago

Excellent, we're so glad you had a good experience with us. Thanks for the review x

Posted 5 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews