Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A perfect fit”

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Posted 4 years ago

We are delighted you are happy with your purchase. Thanks for shopping with us.

Posted 4 years ago

“Very prompt delivery, beautifully packaged and just what I wanted”

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Posted 4 years ago

We are delighted you are happy with your purchase and thanks so much for leaving feedback.

Posted 4 years ago

“The dress arrived very quickly and it is beautiful, thank you.”

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Posted 4 years ago

Dear Pauline, thanks so much for your lovely comments and we are delighted you are happy with your dress.

Posted 4 years ago

“Delivered on time, well packed, happy!”

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Posted 4 years ago

Dear Louise, thanks so much for your lovely comments. We are pleased you are happy with your shopping experience with us.

Posted 4 years ago

“Fast service, beautiful produce”

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Posted 4 years ago

Thank you so much for your lovely comments and feedback.

Posted 4 years ago

“lovely cotton”

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Posted 4 years ago

Thanks so much for your lovely message. We appreciate it.

Posted 4 years ago

“Very quick service, lovely packaging and very happy with my order.”

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Posted 4 years ago

We are so happy you are pleased with your purchase.

Posted 4 years ago

“Quick delivery. Item as expected. Thank you.”

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Posted 4 years ago

We are so pleased you were happy with your recent purchase and the delivery.

Posted 4 years ago

“Excellent service , Very helpful and quick to respond on a question I nnded advice.”

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Posted 4 years ago

We are so happy you were pleased with your shopping experience with us. We are always here to help if we can.

Posted 4 years ago

“lovely blouses received from Feather & Stitch and quick delivery. thank you!”

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Posted 4 years ago

We are delighted you are pleased with your blouse and its delivery.

Posted 4 years ago

“Beautiful clothes which arrived promptly during lockdown .”

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Posted 4 years ago

Thanks so much for your lovely message. We are so happy you are pleased with our service.

Posted 4 years ago

“I Found the whole process very easy”

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Posted 4 years ago

Dear Sharon, we are so pleased you were happy with dealing with us. Thank you for leaving us feedback.

Posted 4 years ago

“Loved the dress, fantastic price and received it the best day. Was my first time shopping with Feather and Stitch - it won’t be the last.”

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Posted 4 years ago

Dear Debra, we are delighted you loved your Hayley Menzies dress. We look forward to seeing you shopping with us again soon.

Posted 4 years ago

“Beautifully wrapped blouse arrived within 48hrs. Lovely item at a great price. Excellent customer service.”

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Posted 4 years ago

Dear Caroline, we are delighted that you are happy with you lovely blouse and the overall shopping experience with us. We look forward to seeing you shopping with us again soon.

Posted 4 years ago

“Really quick delivery, beautifully wrapped and gorgeous clothes. Thank you”

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Posted 4 years ago

Thank you so much for your lovely review. We are are delighted that you are happy with your purchases.

Posted 4 years ago

“Fantastic quality of both items, and I am delighted.”

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Posted 4 years ago

Thank you so much Fiona for your feedback and we are pleased you are happy with your purchases.

Posted 4 years ago

“Feather & Stitch has the most gorgeous clothes and outstanding customer service. It's full of stylish clothes from interesting designers, suitable for work and home. I love going in there and usually come out with much more than I'd planned, but never feel pressurised to buy.”

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Posted 4 years ago

Dear Sue, thank you so much for your lovely comments. We appreciate greatly your support and look forward to seeing you in the boutique very soon.

Posted 4 years ago

“This is the first time I have ordered from Feather & Stitch, the web site is very easy to negotiate and the updates on the order I made excellent. I also needed a bit of assistance, the Customer Service from Feather & Stitch is absolutely great, immediate response and very helpful. I would highly recommend Feather & Stitch and will definitely be purchasing from this site in the future as it is very reassuring to know that you are being looked after so well.”

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Posted 4 years ago

Dear Chrissy, thank you so much for your lovely comments and for supporting us. We really appreciate it.

Posted 4 years ago

“The clothes that I bought were for my daughter’s birthday. Very pleased with the service. Delivery was prompt and they fitted her perfectly.”

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Posted 4 years ago

Dear Anna, we are delighted that you were happy with your shopping experience with us.

Posted 4 years ago

“Great choice of brands”

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Posted 4 years ago

Dear Joanna, we are delighted you are happy with our brand choices.

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews