Login
Start Free Trial Are you a business?? Click Here

Feather & Stitch Reviews

4.9 Rating 1,075 Reviews
99 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Anonymous
Anonymous  // 01/01/2019
Love the dress - its beautiful
Helpful Report
Posted 1 year ago
My clothing item came beautifully wrapped with a hand written card. Great customer service all round & a really lovely item of clothing.
Helpful Report
Posted 1 year ago
I love shopping with Feather and Stitch; beautiful edit and quick delivery. Thanks!
Helpful Report
Posted 1 year ago
I love my jumper! I loved the packaging too. All in all, a very good experience.
Helpful Report
Posted 1 year ago
Excellent service and product as always. Lovely personalised packaging- thank you so much! 😊
Helpful Report
Posted 1 year ago
Speedy delivery and very happy with my new jeans!
Helpful Report
Posted 1 year ago
Excellent, efficient and friendly service. Gorgeous cardigan. Thank you.
Helpful Report
Posted 1 year ago
Excellent -fast delivery (despite RM strikes!) and beautifully parcelled. Really appreciated the hand written note!
Helpful Report
Posted 1 year ago
Beautiful clothes, and always great service. I love my new Baum sweater, so warm and snuggly. Will be wearing on repeat x
Helpful Report
Posted 1 year ago
Wonderful small boutique with great variety of designers and helpful staff
Helpful Report
Posted 1 year ago
Brilliant service
Helpful Report
Posted 1 year ago
Always a pleasure to order anything from Feather and Stitch, arrives beautifully packaged, usually with a hand written note. If you need help with sizes, etc. their service over the telephone is just as exemplary.
Helpful Report
Posted 1 year ago
Quick delivery, well packaged and excellent customer service. Would highly recommend!!
Helpful Report
Posted 1 year ago
Great shoes, fast delivery. Very happy!
Helpful Report
Posted 1 year ago
Great service. Thank you
Helpful Report
Posted 1 year ago
Great service and delivery. Arrived wrapped in tissue paper without any plastic packaging.
Helpful Report
Posted 1 year ago
My dress and shoes arrived beautifully wrapped, with a handwritten note. I could not have been more delighted. Wonderful and inspiring selection... I will make the pilgrimage to the shop in person soon too!
Helpful Report
Posted 1 year ago
Lovely clothes and nice friendly shop 😊
Helpful Report
Posted 1 year ago
Excellent communication, very quick delivery and beautifully packaged
Helpful Report
Posted 1 year ago
Great selection of stylish brands and very fast online delivery
Helpful Report
Posted 1 year ago
Feather & Stitch is rated 4.9 based on 1,075 reviews