Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did receive my package beautifully wrapped and delivered promptly, however I had ordered a size too small as it was the only size you had in that dress and sadly it is too small and on the way back to you .”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback. We are sorry that the dress was not suitable but hope to see you shopping with us again soon. X

Posted 3 years ago

“Excellent service beautiful clothes”

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Posted 3 years ago

Dear Michele, thank you so much for leaving us such lovely feedback. We really appreciate your support. X

Posted 3 years ago

“Great customer service. Love the dress!”

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Posted 3 years ago

Dear Sylvia, thank you so much for leaving us such positive feedback. Enjoy your gorgeous dress. X

Posted 3 years ago

“Always a pleasure to order fomr Feather and Stitich - great fashion, superb service, fast delivery - one day I'll make it to the real shop!”

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Posted 3 years ago

Dear Nicola, thank you so much for leaving us such wonderful feedback. We are so grateful for your wonderful support. X

Posted 3 years ago

“Amazing service on line, great selection of stock and beautifully packaged with personalised note, love it”

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Posted 3 years ago

Dear Deborah, thank you so much for leaving us such wonderful feedback and taking the time to do this. We really appreciate your support. X

Posted 3 years ago

“Beautifully packaged item, a lovely little personalised note of thanks, and very competitive prices :0) Their attention to detail and excellent customer service makes them an easy choice.”

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Posted 3 years ago

Dear Dawn, thank yo use much for your lovely feedback. We are so pleased to hear this and for your wonderful support. X

Posted 3 years ago

“Superb! X”

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Posted 3 years ago

Dear Susie, thank you for your wonderful support. X

Posted 3 years ago

“Prompt service, easy to deal with and thoughtful, pretty packaging. Very pleased.”

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Posted 3 years ago

Thank you for leaving us such positive feedback. We are thrilled to hear this. X

Posted 3 years ago

“Lovely light weight top for summer”

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Posted 3 years ago

Dear Rachel, we are so pleased to hear you are pleased with your top. X

Posted 3 years ago

“Love the website, the general comments regarding fit and sizing are really good and invaluable. Items all arrive promptly and very well packaged.”

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Posted 3 years ago

Dear Ruth, we are so pleased to hear this and thank you for your wonderful support. X

Posted 3 years ago

“As always, the whole online shopping experience is excellent! Fast delivery and beautifully presented which makes receiving the wonderful product a highlight of the day! Thank you Feather & Stitch x”

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Posted 3 years ago

We are delighted to hear this and thank you for your wonderful support. We really appreciate it. X

Posted 3 years ago

“Excellent service Love the shirt Thank you x”

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Posted 3 years ago

Dear Joanne, thank you so much for leaving us such lovely feedback. We really appreciate your support. X

Posted 3 years ago

“Excellent service, product nicely packaged with a hand written note.”

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Posted 3 years ago

Dear Sandra, thank you so much for leaving us such positive feedback. We really appreciate your support. X

Posted 3 years ago

“Delighted with my dress and so appreciated the care and attention to detail that went into the packaging. Wonderful service”

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Posted 3 years ago

We are delighted to hear this. Thank you for taking the time to leave us such lovely feedback. X

Posted 3 years ago

“Beautiful item, quick delivery with lovely simple packaging and a handwritten note. Perfect touch. Thank you.”

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Posted 3 years ago

Dear Julia, we are delighted to hear this. Thank you for your support. X

Posted 3 years ago

“Lovely belt, easy to order and excellent delivery service.”

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Posted 3 years ago

Thank you for leaving us such positive feedback. X

Posted 3 years ago

“I called the store ahead of ordering online and received my purchase a couple of days later with a sweet note inside. Unfortunately the jumpsuit wasn’t right for me and I returned the item. My refund was promptly processed. Thank you”

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Posted 3 years ago

We are delighted to hear this and so pleased you enjoyed your shopping experience with us. X

Posted 3 years ago

“My favourite boutique and to be honest bespoke online clothing and accessories store - everything I have ever bought I have worn and worn and worn - I have sone favourite brands des petits hauts, essentiel antwerp, munthe, stine goya & Ba'sh. One v happy customer :-) I'll be back”

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Posted 3 years ago

Dear Caroline, thank you for this lovely feedback. We value your continued support hugely. X

Posted 3 years ago

“Amazing service, loved the hand written thank you note inside my parcel. Would definitely recommend”

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Posted 3 years ago

Dear Gemma, we are so pleased to hear this and thank you for your support. X

Posted 3 years ago

“Love my Paige pink joggers. Great service.”

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Posted 3 years ago

Dear Sarah, we love those too. Thank you for leaving us such lovely feedback. X

Posted 3 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews