Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely skirt! Turned up very quickly after I’d placed my order. Great service.”

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Posted 4 years ago

Dear Sarah, we are delighted you are happy with your skirt and the service.

Posted 4 years ago

“I am very happy with my first Feather & Stitch purchase. It arrived very quickly, well packaged and the lady was very helpful when I phoned to enquire about sizes of a French brand. She was right and the product fits me perfectly.”

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Posted 4 years ago

Thank you so much for taking the time to leave such positive feedback, we really appreciate it and we hope to see you back shopping with us again very soon.

Posted 4 years ago

“I was delighted to find that despite lock down I could still shop at my favourite Richmond boutique, Feather and Stitch, on line. The mail order service was very efficient, I received the order within a couple of days. Excellent service, thank you.”

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Posted 4 years ago

Dear Beatrice, thank you so much for leaving such lovely comments. We are delighted you are happy with your online shopping experience with us and we hope to see you in the boutique very soon.

Posted 4 years ago

“This is the first time I have ordered from Feather and Stitch. I will definitely be doing so again!”

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Posted 4 years ago

Thank you so much for leaving such lovely comments and we are thrilled you are happy with your first shopping experience with us.

Posted 4 years ago

“This is the first time I have ordered from Feather and Stitch. I will definitely be doing so again!”

Helpful Report

Posted 4 years ago

Thank you so much for leaving such lovely comments. We are thrilled you are happy with your shopping experience with us.

Posted 4 years ago

“This is the first time I have ordered from Feather and Stitch. I will definitely be doing so again!”

Helpful Report

Posted 4 years ago

Thank you so much for leaving such lovely comments. We are delighted that you are happy with your first online shopping experience with us.

Posted 4 years ago

“great service and beautiful clothes, beautifully delivered too. 5 *”

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Posted 4 years ago

Dear Phylicia, thank you so much for your lovely comments. We are thrilled you are happy with your shopping experience with us.

Posted 4 years ago

“Great quality. Perfect delivery service. Thanks.”

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Posted 4 years ago

Thank you so much for your lovely comments. We are delighted you are pleased with everything.

Posted 4 years ago

“Item quickly received & nicely packaged”

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Posted 4 years ago

Dear Julia, thank you so much for leaving feedback. We are delighted you are happy with your purchase.

Posted 4 years ago

“Beautiful dress, beautifully packaged. Received quickly. Very happy, thank you.”

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Posted 4 years ago

Dear Charlotte, thanks so much for your lovely feedback. We are delighted you are so happy with your dress.

Posted 4 years ago

“Excellent service , l love the shirt . It was wrapped beautifully . Della Martin Thank you”

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Posted 4 years ago

Dear Della, thank you so much for leaving such lovely feedback. We are thrilled you are happy with your shopping experience with us.

Posted 4 years ago

“Love your Instagrams. Mandy Smith put me onto you.. Great service & packaging. Karen Murray x”

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Posted 4 years ago

Dear Karen, thank you so much for leaving such lovely feedback. We are so pleased you are happy with your shopping experience with us and delighted that Mandy introduced you to us.

Posted 4 years ago

“Lovely curation of clothes and a great team. Quick delivery.”

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Posted 4 years ago

Dear Elizabeth, thank you so much for your lovely comments.

Posted 4 years ago

“Excellent service - very swift delivery thank you”

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Posted 4 years ago

Dear Pamela, thank you so much for taking the time to leave us feedback, we really appreciate it.

Posted 4 years ago

“Feather & Stitch is my go to for beautiful and stylish clothes.”

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Posted 4 years ago

Thank you so much for your lovely comments.

Posted 4 years ago

“Very prompt delivery service and refund.”

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Posted 4 years ago

Dear Karen, thank you so much for taking the time to leave us such positive feedback, we really appreciate it.

Posted 4 years ago

“Beautifully curated with my favourite brands. I miss going to the boutique in Richmond where there is always a friendly face!”

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Posted 4 years ago

Thank you so much for leaving such lovely comments. We open on the June 15th, please book an appointment and come and see us.

Posted 4 years ago

“Fast delivery beautifully wrapped”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback. We are delighted you are happy with your purchase.

Posted 4 years ago

“Fabulous service, my dress arrived promptly and beautifully packaged, thank you.”

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Posted 4 years ago

Dear Debbie, thank you so much for leaving such lovely feedback. We are thrilled you are happy with your dress.

Posted 4 years ago

“Rapid delivery. Sophie and Helen were very friendly and helpful on the telephone. Unfortunately the dresses were unsuitable but I would shop again onlline.”

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Posted 4 years ago

Dear Patricia, thanks so much for your lovely comments and leaving feedback. We look forward to seeing you shopping with us again soon.

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews