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Feather & Stitch Reviews

4.9 Rating 1,075 Reviews
99 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Anonymous
Anonymous  // 01/01/2019
The most fabulous dress beautifully packaged and fast postage.
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Posted 4 months ago
Very happy with my purchase. Lovely dress and cant wait for my holiday to wear it, fast delivery and lovely packaging.
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Posted 4 months ago
So pleased with my purchase and arrived when needed for party
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Posted 4 months ago
Lovely hand written note, I’m very happy with my first experience :)
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Posted 4 months ago
Quick delivery, beautiful dress. Thank you very much
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Posted 4 months ago
A lively pair of jeans and jacket bought in the sale. The team were very helpful and I got the products the next day. Very happy with my purchases. Thank you.
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Posted 4 months ago
Excellent customer service.
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Posted 4 months ago
I ordered a denim dea kudibal skirt online and it was one size too big so I phoned Feather & Stich and the ladies were absolutely lovely and asked I send down the skirt in exchange for the smaller size. Both times the delivery was on time and items beautifully packaged with a lovely note inside. This was my first time shopping with them online and it was a great. Thanks
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Posted 4 months ago
Very efficient service. Dress came really fast.
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Posted 5 months ago
Lovely jacket.Well packed.Fast delivery.
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Posted 5 months ago
A really great on line shopping experience
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Posted 5 months ago
Great shop and super helpful team in person and also very fast and reliable deliver if you can’t get to the shop. Excellent selection of brands. Not the same as every other shop. Love it
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Posted 5 months ago
Found what I wanted; ordered without difficulty; arrived ahead of time. Will check you out again!
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Posted 5 months ago
Super quick service, beautifully and personally packaged - such a treat that we still have done fabulous independent shops around 🤗
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Posted 6 months ago
Amazing service, beautiful clothes
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Posted 6 months ago
Excellent 🙏
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Posted 6 months ago
Wonderfully curated collection.
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Posted 6 months ago
Wonderfully curated collection.
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Posted 6 months ago
Quick delivery and nicely wrapped thank you
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Posted 6 months ago
Great customer service. I returned an item and money was back in my account in two days. A refreshing change from others in the high street.
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Posted 6 months ago
Feather & Stitch is rated 4.9 based on 1,075 reviews