Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of brands and products, easy to use website with excellent product info. The ordering process is smooth and the delivery was fast and efficient. Will definitely not hesitate to order again from Feather & Stitch”

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Posted 4 years ago

Dear Gaynor, thank you so much for your lovely comments and feedback. We really appreciate your support.

Posted 4 years ago

“Lovely shorts, barely had them off! Great service from Feather & Stitch.”

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Posted 4 years ago

We are delighted you are happy with your shorts, great choice.

Posted 4 years ago

“Very helpful, and quick to answer my email questions So with that I order my lovely item A excellent service!”

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Posted 4 years ago

Thank you so much for your lovely comments and we are delighted you are happy with your purchase.

Posted 4 years ago

“Brilliant, quick service (especially during these times). Lovely shirt too, I love it!”

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Posted 4 years ago

We are delighted you are happy with your purchase and thank you so much for your lovely comments.

Posted 4 years ago

“Fast delivery and beautiful dresses as described on website. Personalised service from this fab boutique.”

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Posted 4 years ago

Dear Alice, thanks so much for your lovely comments. We really appreciate your feedback.

Posted 4 years ago

“This is a new website for me and although I am returning my jeans for the next size up- the service from start to now has been impeccable, a personal touch by email. I am impressed.”

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Posted 4 years ago

Dear Katherine, thanks so much for your lovely comments. We look forward to seeing you shopping with us again soon.

Posted 4 years ago

“Even in these disrupted times, my order arrived quickly and I am very happy with it. Thank you”

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Posted 4 years ago

Thank you so much for your lovely comments and feedback. We really appreciate it.

Posted 4 years ago

“Dress was posted very quickly, and was packaged beautifully. Very pleased with both the dress and the service.”

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Posted 4 years ago

Thanks so much for your feedback. We are delighted you are happy with your lovely dress.

Posted 4 years ago

“I was very pleased with the jumper. I will certainly shop with Feather & Stitch again Catherine Hanby”

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Posted 4 years ago

Dear Catherine, thanks so much for your feedback. We look forward to seeing you shopping with us again soon.

Posted 4 years ago

“Beautiful clothes - I recently bought a jumper and skirt but had to return skirt as too small, but was refunded very promptly and will certainly be purchasing from Feather and Stitch again :).”

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Posted 4 years ago

Thank you so much for your feedback. We are so happy that you were pleased with your shopping experience.

Posted 4 years ago

“Fantastic service and so pleased with everything I received. Thank you.”

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Posted 4 years ago

Dear Julie, thanks so much for your feedback. We are delighted that you are happy with everything.

Posted 4 years ago

“I loved my purchase. The lady on the phone was very helpful”

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Posted 4 years ago

Dear Eloise, thanks so much for your feedback. We are delighted that you were happy with your purchase.

Posted 4 years ago

“Quick delivery of a lovely blouse you’re one of the few UK stockists of Des Petits Hautes so I was really pleased to find you.”

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Posted 4 years ago

Dear Vicky, thanks so much for your lovely feedback. We love Des Petits Hauts too. Keep an eye on the website for new arrivals.

Posted 4 years ago

“Great service and after care”

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Posted 4 years ago

Dear Kathryn, thanks so much for your lovely comments. We are delighted you are happy with your shopping experience with us.

Posted 4 years ago

“Really love this dress so flattering on. Fits well in the medium I'm a size 12 but sometimes in dresses with no stretch need to go up a size but found this t be a really good cut and fit. This brand is new to me really like them, I will be looking out for more from them. Great to see the insta video on Feather & Stitch showing this dress , especially right now when we can't go out to any shops.”

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Posted 4 years ago

Dear Rachel, thanks so much for your lovely comments. We are thrilled that you are happy with your dress and your shopping experience with us.

Posted 4 years ago

“As always beautiful packages of gorgeous yummy clothes x”

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Posted 4 years ago

Dear Jessica, thanks so much for your lovely comments. We really appreciate your feedback.

Posted 4 years ago

“Excellent service and and absolutely delighted with item”

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Posted 4 years ago

Dear Anne, thanks so much for taking the time to leave feedback. We are delighted that you are happy with your shopping experience with us.

Posted 4 years ago

“Service at feather and stitch is very good. They answered my emails quickly. I ordered a jumper, which I love. It came beautifully wrapped, making it a pleasure to open.”

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Posted 4 years ago

Dear Sharon, thanks so much for your lovely comments. We are thrilled that you are happy with your jumper and your shopping experience with us.

Posted 4 years ago

“Quick delivery and beautifully wrapped”

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Posted 4 years ago

Thanks so much for your lovely comments and feedback.

Posted 4 years ago

“Received my order very swiftly. Came in nice packaging. The Munthe dress i ordered, is utterly stunning! Can't wait to wear it, once lockdown finishes, whenever that may be.”

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Posted 4 years ago

Dear Susie, thanks so much for your lovely comments. We are delighted your are happy with your Munthe dress. Please do keep an eye on the website for lovely new arrivals from this brand.

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews