Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Tell us how Feather & Stitch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, beautifully wrapped and a gorgeous dress. Thank you!”

Helpful Report

Posted 2 years ago

Thank you so much for leaving us such positive feedback. We are so pleased to hear this and enjoy wearing your lovely dress. X

Posted 2 years ago

“Beautiful products!”

Helpful Report

Posted 2 years ago

Dear Lucy, thank you for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Packaged beautifully and incredibly quick delivery. Highly recommend Feather & Stitch.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such positive feedback and for your wonderful support. X

Posted 2 years ago

“Nothing but good things to say. And oooooh what a dress, I love it so much I wish I could wear it every day!”

Helpful Report

Posted 2 years ago

Thank you so much Zalfa. Your feedback and support are greatly appreciated. X

Posted 2 years ago

“Quick delivery, beautifully packed and lovely note in the box!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time in leaving us such positive feedback. We really appreciate it. X

Posted 2 years ago

“Arrived very quickly and beautifully wrapped”

Helpful Report

Posted 2 years ago

Dear Philippa, thank you so much for your wonderful feedback and support. We appreciate it. X

Posted 2 years ago

“Arrived promptly, beautifully packaged with a lovely note! The t shirt is a great fit, fab design!! Thank you Becky!”

Helpful Report

Posted 2 years ago

Thank you Sallyann, we really appreciate your support and feedback. X

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

Thank you so much for leaving us such wonderful feedback. We really appreciate it. X

Posted 2 years ago

“Wonderfully quick delivery with a friendly note inside. Beautifully wrapped and the dress is a delight (yet to be worn for a special occasion I have in mind). The dress is even more lovely than in the photographs, you can see it is so well made and such gorgeous material! Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such wonderful feedback. We really appreciate it. X

Posted 2 years ago

“Item arrived promptly & beautifully packaged.”

Helpful Report

Posted 2 years ago

Dear Margaret, thank you so much for leaving us such positive feedback. We really appreciate it. X

Posted 2 years ago

“Beautifully packaged and arrived quickly as promised”

Helpful Report

Posted 2 years ago

Dear Natasha, thank you so much for leaving us such great feedback. We are thrilled to hear how pleased you are with your purchase. X

Posted 2 years ago

“Amazing service and I love the labels they stock.”

Helpful Report

Posted 2 years ago

Dear Frances, thank you so much for leaving us such positive feedback. We really appreciate your support. X

Posted 2 years ago

“All great , I’m wearing my dress now!”

Helpful Report

Posted 2 years ago

Dear Deb, thank you so much for leaving us such lovely feedback. We are thrilled to hear that you are pleased with your dress. X

Posted 2 years ago

“Helpful staff and good service.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback. We are so pleased to hear this. X

Posted 2 years ago

“Quick delivery and beautifully packaged/presented! It was a real treat to open!”

Helpful Report

Posted 2 years ago

Dear Sian, thank you so much for taking the time to leave us such lovely feedback. We are so pleased to hear this. X

Posted 2 years ago

“I've sent back the item.”

Helpful Report

Posted 2 years ago

Dear Cathy, we are sorry that the item you purchased was not suitable on this occasion. We hope that you will shop with us again soon. X

Posted 2 years ago

“Well packaged and arrived in good time”

Helpful Report

Posted 2 years ago

Dear Mandy, thank you so much for leaving us feedback. We are so pleased you had a good shopping experience with us. X

Posted 2 years ago

“Great customer service, lovely clothes, all beautifully wrapped. (And honest pictures for sizing & fit) x”

Helpful Report

Posted 2 years ago

Thank you so much. We are so pleased to hear this and thank you for your support. X

Posted 2 years ago

“Always very efficient and friendly service from this excellent store. Lovely brands. Good selection. I buy frequently, in store or online. the website is easy to navigate. I highly recommend.”

Helpful Report

Posted 2 years ago

Thank you Lisa. Your support means alot to us. X

Posted 2 years ago

“Excellent customer service.”

Helpful Report

Posted 2 years ago

Dear Rita, thank you so much for your wonderful feedback. We really appreciate this. X

Posted 2 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews