Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Tell us how Feather & Stitch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with quality of goods that I ordered. Prompt delivery.”

Helpful Report

Posted 2 years ago

Dear Debra, Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“I really like Feather and Stitch. They have great taste and delivery promptly”

Helpful Report

Posted 2 years ago

Thank you so much Harriet and for your wonderful support. X

Posted 2 years ago

“Lovely top, beautifully packed, fast delivery”

Helpful Report

Posted 2 years ago

Daer Carolyn, Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Beautiful products - exceptional quick delivery!”

Helpful Report

Posted 2 years ago

Thank you so much Jill and for taking the time to leave us such positive feedback. X

Posted 2 years ago

“Lovely shop with pleasant staff”

Helpful Report

Posted 2 years ago

Dear Marion, Thank you so much and for your wonderful support. X

Posted 2 years ago

“Excellent service from Feather & Stitich.”

Helpful Report

Posted 2 years ago

Dear Rita, Thank you so much. We really appreciate your support. X

Posted 2 years ago

“Fabulous! Beautiful products and so beautifully wrapped. Can highly recommend.”

Helpful Report

Posted 2 years ago

Dear Megan, Thank you so much for taking the time to leave us such positive feedback. X

Posted 2 years ago

“I love this shop. So much choice and some amazing sale bargains. The customer service is excellent. Any items that don’t fit are refunded immediately. I will definitely buy online again. Beautiful packaging too showing love for the clothes and the customer. 💖💖”

Helpful Report

Posted 2 years ago

Dear Julie, Thank you so much for taking the time to leave us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Fab, quick delivery, beautifully packaged with a handwritten personal note. Thank you x”

Helpful Report

Posted 2 years ago

Dear Deborah, Thank you so much for taking the time to leave us such wonderful feedback. We are so pleased to hear this. X

Posted 2 years ago

“Great Hartford shorts and speedy delivery in time for my holiday”

Helpful Report

Posted 2 years ago

Dear Zoe, Thank you so much for leaving us feedback. We really appreciate your support. X

Posted 2 years ago

“Beautiful dresses which arrive very promptly and are beautifully packaged. A wonderful shopping experience with a very personalised service”

Helpful Report

Posted 2 years ago

Dear Bea, Thank you so much for leaving such wonderful feedback. We really appreciate your support. X

Posted 2 years ago

“Arrived promptly nicely packaged, and great quality Shoes.”

Helpful Report

Posted 2 years ago

Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Easy to use website and excellent delivery, will definitely shop again”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful feedback and for your support. We really appreciate it. X

Posted 2 years ago

“Very accurate website pictures and information. Clothes arrived quickly and were exactly what I wanted. Both fitted well and looked great.”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful feedback. We are pleased to hear that your shopping experience with us was such a positive one. X

Posted 2 years ago

“Excellent service and very fast delivery good selection of clothes on website. Really pleased.”

Helpful Report

Posted 2 years ago

Dear Anne, thank you so much for taking the time to leave us such positive feedback. We are thrilled to hear this. X

Posted 2 years ago

“On time and beautifully packed xx”

Helpful Report

Posted 2 years ago

Dear Jill, we are so pleased that you are happy with your purchase and for taking the time to leave us feedback. X

Posted 2 years ago

“The most amazing boutique in Richmond - fantastic choice of Scandi brands and the staff are so nice and helpful. I went in to buy a dress and came out with a playsuit as well!!”

Helpful Report

Posted 2 years ago

Thanks so much, Cecilie, we are delighted to hear this and thank you for your wonderful support. X

Posted 2 years ago

“Lovely dress received a couple of days after ordering. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for leaving us such positive feedback. We are so pleased to hear how happy you are. X

Posted 2 years ago

“Excellent service! Love my purchase. Nice personal touch with personal note! Great website”

Helpful Report

Posted 2 years ago

Dear Victoria, thank you so much for taking the time to leave us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Fast delivery and excellent communication”

Helpful Report

Posted 2 years ago

Dear Carolin, thanks so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews