Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My earings arrived within 3 days and were beautifully packaged.”

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Posted 2 years ago

Dear Gillian, Thank you so much for leaving us such positive feedback. Enjoy your gorgeous earrings. X

Posted 2 years ago

“Parcel arrived quickly & beautifully presented making a good all round experience.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such positive feedback, we really appreciate it. X

Posted 2 years ago

“Great service, really friendly and helpful. My jeans arrived beautifully packed too.”

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Posted 2 years ago

Dear Ruth, Thank you so much for leaving us such lovely feedback. Enjoy wearing your new jeans. X

Posted 2 years ago

“Very quick, faultless service- as ever!”

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Posted 3 years ago

Dear Emma, Thank you so much for your wonderful feedback. We really appreciate it and for your wonderful support. X

Posted 2 years ago

“Very happy with purchase quick and easy”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback. We really appreciate your support. X

Posted 2 years ago

“My order arrived beautifully packaged and not long after I ordered it. Unfortunately what I ordered didn’t suit me and I returned it to the local shop with no trouble. I was then refunded very quickly. In all a fabulous online shopping experience. Thank you”

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Posted 3 years ago

Dear Chrissie, Thank you so much for taking the time to give us such positive feedback. We really appreciate it and for your wonderful support. X

Posted 2 years ago

“Excellent customer service, and fabulous products. I will definitely recommend feather and stick to friends and family”

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Posted 3 years ago

Dear Stephanie, Thank you so much for leaving us such great feedback, we are delighted to hear this. X

Posted 2 years ago

“Fantastic service!”

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Posted 3 years ago

We are delighted to hear how pleased you are. Thank you for taking the time to leave such a positive review. X

Posted 3 years ago

“Such a fantastic and wearable edit of clothes. Brilliant service and always reliable to come away with a wonderful outfit.”

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Posted 3 years ago

Dear Kate, thank you so much for leaving us such wonderful feedback. We really value your support. X

Posted 3 years ago

“Beautifully wrapped and appreciated personal note 💕”

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Posted 3 years ago

Thank you so much for leaving us such lovely feedback. We really appreciate it. X

Posted 3 years ago

“Great trainers”

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Posted 3 years ago

We are delighted you are pleased with your trainers. Great choice! X

Posted 3 years ago

“Beautifully packaged and prompt delivery. Very happy.”

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Posted 3 years ago

Dear Elizabeth, thank you so much for your lovely review. We really value your support. X

Posted 3 years ago

“Amazing service as always! Love my jacket so much ❤️”

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Posted 3 years ago

Dear Lucy, thank you so much for your lovely review, we are delighted you are happy with your jacket. X

Posted 3 years ago

“Beautifully presented and great quality fast delivery and great prices.”

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Posted 3 years ago

Dear Donna, thank you so much for taking the time to review us. We really value your support. X

Posted 3 years ago

“Arrived promptly. East ordering. First time purchase with Feather and Stitch - will do so again.”

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Posted 3 years ago

Thank you so much for leaving such positive feedback. We are delighted you are pleased with your purchase. Thank you so much for your support. X

Posted 3 years ago

“I absolutely love this dress and Feather and Stitch. There is always something I can buy that makes me feel great! Love being able to order online. Thank you.”

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Posted 3 years ago

We are delighted you are pleased with your purchase and thank you so much for your wonderful support. X

Posted 3 years ago

“Perfect raincoat, I love it soooo much, makes me wa t the bad weather to come xxxx”

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Posted 3 years ago

Dear Jane, thank you so much for leaving us feedback. We love your choice of raincoat too, enjoy wearing it. X

Posted 3 years ago

“Fantastic service my leather skirt arrived so quickly .Great quality skirt can’t wait to wear it.will definitely be purchasing white you again”

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Posted 3 years ago

Dear Wendy, thank you for your wonderful feedback and support. X

Posted 3 years ago

“Really pleased with my raincoat, easy website to use and kept informed re dispatch and delivery. Beautifully packaged with a personal note. Thanks”

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Posted 3 years ago

Dear Susan, we are delighted you are pleased with your raincoat. Enjoy wearing it and thank you for your support. X

Posted 3 years ago

“Lovely coat. Just what I was looking for. Ordered two for size. Arrived prompt. Refund was processed fast. Would recommend.”

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Posted 3 years ago

Dear Nicola, thank you for your wonderful support. We are delighted to hear you are so pleased with your shopping experience with us. X

Posted 3 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews