Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, order was posted the same day.”

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Posted 4 years ago

Glad this arrived quickly for you, thanks so much for your review!

Posted 4 years ago

“Excellent service. Thank you . Love my jacket ! 🖤”

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Posted 4 years ago

Brilliant, we're so happy you love your jacket! Thanks for writing us a review. Come back again soon!

Posted 4 years ago

“Great customer service. Dress arrived quickly and is absolutely stunning. Very happy!”

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Posted 4 years ago

Thanks so much for taking the time to write a review. Really glad you love your dress!

Posted 4 years ago

“What a beautiful shop -lovely helpful staff & a great choice of fabulous clothes - will certainly be paying a visit to Feather & Stitch whenever I am in Richmond. So pleased with my purchases.”

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Posted 4 years ago

Hi Hilary, thank so much for coming to see us! Really glad you love our boutique and that you found some fabulous things. Do come back again soon! We really appreciate your kind review.

Posted 4 years ago

“My beautiful 360Cashmere sweater arrived, quicky and exquisitely packaged.”

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Posted 4 years ago

Fabulous! We love that brand. So glad it all arrived OK. Thanks so much for your kind review.

Posted 4 years ago

“Great products and boutique with a great edit.”

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Posted 4 years ago

Thanks so much for your review, much appreciated! x

Posted 4 years ago

“Fast efficient service, many thanks”

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Posted 4 years ago

Brilliant, thanks for the review!

Posted 4 years ago

“Excellent service my delivery arrived on time . The dress was gorgeous and fitted perfectly”

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Posted 4 years ago

Fabulous! So glad you love your dress. Thanks so much for the review, much appreciated,

Posted 4 years ago

“Great boutique, and just as good service online as you would get in the shop.”

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Posted 4 years ago

Fab, thank so much for your kind review Sarah, glad you had a good experience with us. x

Posted 4 years ago

“Excellent service, beautiful clothing”

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Posted 4 years ago

Thanks so much for your review Michele, much appreciated!

Posted 4 years ago

“Lovely boutique and gorgeous clothing! I was very pleased with their customer service upon placing my order online! Thank you F&S! Xx Amy”

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Posted 4 years ago

Fabulous! So glad everything went well. We really appreciate your review. x

Posted 4 years ago

“Excellent service, ordered Saturday and arrived today Monday. Beautiful Munthe dress, I love it. Brightened up my day. Thankyou ladies Best Wishes Sue x”

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Posted 4 years ago

Brilliant! Thanks so much for the review Sue, much appreciated x

Posted 4 years ago

“Excellent customer service and very friendly and helpful staff.”

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Posted 4 years ago

So glad you had a good experience with us. Really appreciate your review, thank you. Do visit us again soon!

Posted 4 years ago

“Beautiful clothes Always a pleasure to buy from you Thank you”

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Posted 4 years ago

Super, thanks so much for leaving us a lovely review, much appreciated x

Posted 4 years ago

“Lovely Dress ..bought 2 dresses in the sale for size so will be sending back one.Good customer service ..will def keep an eye out for more dresses.”

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Posted 4 years ago

We love dresses too and have bought plenty for the new season. Keep your eye on the website. Thanks so much for your review! x

Posted 4 years ago

“Styles are feminine and spot on trend. Fast efficient service. F & S at the top of my shopping list.....”

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Posted 4 years ago

Fabulous! Thanks so much for the review, we really appreciate it! x

Posted 4 years ago

“Everything is good”

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Posted 4 years ago

Thanks so much for taking the time to post a review!

Posted 4 years ago

“Beautiful jumper, easy website, prompt delivery nicely wrapped and easy to understand return instructions (which weren’t needed but good to know). Free postage too!”

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Posted 4 years ago

We're so glad you love your jumper! Thanks so much for the review, much appreciated. x

Posted 4 years ago

“Amazing styil and material so good”

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Posted 4 years ago

Fab, thanks for the review!

Posted 4 years ago

“Efficient delivery , quality packaging , very satisfied.”

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Posted 4 years ago

Brilliant - thank you so much for your kind comments x

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews