Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great dress and delivered promptly.👍xx”

Helpful Report

Posted 3 years ago

Dear Victoria, We are delighted you are happy with your dress. X

Posted 3 years ago

“Love my new jeans - beautifully packaged and they smell amazing, sounds strange but they really do!!! Excellent service and customer service was very good with any questions I had! Would definitely shop with Feather & Stitch again. Thank you”

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Posted 3 years ago

Dear Susan, We are delighted you are pleased with your jeans and thank you so much for taking the time to leave us such lovely feedback, we really appreciate it. X

Posted 3 years ago

“Wonderful! My order arrived beautifully-packaged, with a thoughtful handwritten note. I was advised when I placed the order that stock would be arriving at the end of February and the item arrived within a couple of days of that date so very happy!”

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Posted 3 years ago

Dear Sarah, Thank you so much for taking the time to leave us such lovely feedback, we really appreciate your support. X

Posted 3 years ago

“Brilliant, swift service.”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 3 years ago

“Everything I have ordered from Feather & Stitch has arrived promptly and was beautifully packaged.”

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Posted 3 years ago

Dear Emma, Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 3 years ago

“Gorgeous clothes. Great service. Love this indie boutique.”

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Posted 3 years ago

Dear Sarah, Thank you so much for leaving us such lovely feedback, we really appreciate your support. X

Posted 3 years ago

“My favourite shop - so sad I can't get there in person, but this is the next best thing! Great dress - can't wait to wear it, and looking forward to coming back into the shop for fabulous advice and selection!!”

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Posted 3 years ago

We are delighted to hear this. Thank you so much for leaving us such lovely feedback, we cannot wait to welcome you in the boutique very soon. X

Posted 3 years ago

“Excellent customer service. I had a query about my online evening purchase and early the next morning I had a reply. Speedy delivery and lovely gift wrapping.”

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Posted 3 years ago

Thank you so much for taking the time to leave us such lovely feedback, we really appreciate it. X

Posted 3 years ago

“Good delivery & packaging”

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Posted 3 years ago

Thank you so much for leaving such positive feedback, we really appreciate it. X

Posted 3 years ago

“Lovely jumpsuit, really good quality, arrived quickly and packaged nicely in tissue and ribbon, will not hesitate to purchase from Feather & Stitch in the future, such a treat in these difficult times, Thank you xx”

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Posted 3 years ago

Dear Linda, Thank you so much for leaving us such lovely feedback, we are delighted to hear you are pleased with your jumpsuit, enjoy wearing it. X

Posted 3 years ago

“Great customer service ,very quick delivery even despite everything that’s going on in the world & my wife loved her gift . Would certainly recommend shopping at F & S! Nick”

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Posted 3 years ago

Dear Nick, Thank you so much for taking the time to leave us such positive feedback and we are thrilled to hear that your wife was happy with her gift. X

Posted 3 years ago

“Lovely wrapping and packaging, the jumpsuit arrived quickly and even though I had to return and exchange the staff were lovely and helpful. Would definitely recommend and purchase from here again”

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Posted 3 years ago

Dear Kathryn, Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 3 years ago

“Love everything I own from Feather & Stitch!!”

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Posted 3 years ago

Dear Olivia, Thank you so much for all your wonderful support, we really appreciate it. X

Posted 3 years ago

“Shopping with Feather and Stitch has been a joy , easy to communicate and extremely fast service and when the package arrived it was so beautifully wrapped , and as I love the cardigan I bought , the whole experience was superb , I would definitely recommend !”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us such lovely feedback, we really appreciate it and we are delighted to hear that you have enjoyed shopping with us. X

Posted 3 years ago

“Beautiful shirt - beautifully wrapped.”

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Posted 3 years ago

We are delighted to hear you are pleased with your shirt. Enjoy wearing it. X

Posted 3 years ago

“Great shop, great website- so pleased that I have a place to go for all my scandi brands.”

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Posted 3 years ago

Thank you for leaving us such lovely feedback, we really appreciate it. X

Posted 3 years ago

“Absolutely fabulous! Quick delivery and easy returns”

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Posted 3 years ago

Dear Louise, Thank you so much for leaving us such positive feedback, we are delighted to hear this. X

Posted 3 years ago

“Excellent online shopping experience. Good sizing advice, communication and fast shipping”

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Posted 3 years ago

Dear Lindsay, Thank you so much for leaving us such positive feedback, we really appreciate your support. X

Posted 3 years ago

“Brilliant service. Very happy with purchase. Bought two sizes avd returned one abs everything went very smoothly. Thank you.”

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Posted 3 years ago

Dear Adele, Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 3 years ago

“Amazing collection and quick delivery, beautifully wrapped”

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Posted 3 years ago

Dear Annie, Thank you so much for taking the time to leave us such positive feedback, we are delighted to hear this. X

Posted 3 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews