Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous shirt. Size 10 fitted well with no gaping (I’m 165cm tall with 34DD bust). Great with skinny velvet jeans.”

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Posted 5 years ago

Fabulous! So glad you love your shirt. Thanks for taking the time to post a review x

Posted 5 years ago

“Very efficient and professional service,thankyou”

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Posted 5 years ago

Thanks so much for taking the time to write a review, much appreciated! x

Posted 5 years ago

“best quality and postage was on time.”

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Posted 5 years ago

Thanks for your review, much appreciated! Hopefully, see you again soon. x

Posted 5 years ago

“Prompt and efficient service. Item nicely presented, properly prepared and shipped with care.”

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Posted 5 years ago

Thanks so much for your kind review, much appreciated. Hopefully, see you again soon.

Posted 5 years ago

“Great delivery, beautifully packaged and the items I bought exceeded expectations.”

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Posted 5 years ago

Thanks so much for your lovely review, much appreciated. We're glad you had a good experience with us, hopefully see you again soon!

Posted 5 years ago

“Loved my FWSS red jumper. Arrived on time and beautifully packaged.”

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Posted 5 years ago

We're so pleased you love it! Thanks so much for the kind review. See you again soon.

Posted 5 years ago

“I was given the perfect advice over the phone from a lovely lady & when the rainbow dress arrived it fit like a dream! I then visited the store the following week & bought a gorgeous skirt. Such a gem of a store.”

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Posted 5 years ago

That's so lovely, thank you so much for leaving a review. Really glad you could swing by and see us. Hopefully, see you again soon! x

Posted 5 years ago

Thanks so much for such a positive review. We're so glad you came to see us. Come again soon! x

Posted 5 years ago

“Fantastic service, quick delivery and product exactly as shown and described. Will use you again!”

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Posted 5 years ago

Fabulous, thank you so much for your kind review x

Posted 5 years ago

Thanks so much for your lovely review, we're so glad you had a good experience with us!

Posted 5 years ago

“Stunning collection every season and amazing service, expert advice and so friendly that it really is a joy to shop with feather & stitch again & again”

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Posted 5 years ago

Thank you lovely Claire, we appreciate your kind comments. See you very soon xxx

Posted 5 years ago

“Great service, gorgeous clothes And honest advice!”

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Posted 5 years ago

Thanks so much for your review, so glad you had a good shopping experience with us!

Posted 5 years ago

“Wonderful service and range of clothes. Skirt was sent to NZ and VERY happy with it!”

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Posted 5 years ago

Fantastic! So glad you love your skirt. Thank you for your lovely comments.

Posted 5 years ago

“Lovely company to buy from”

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Posted 5 years ago

Thanks for the lovely review! x

Posted 5 years ago

“Lovely dress thank you”

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Posted 5 years ago

Fabulous choice! Thanks for the comment x

Posted 5 years ago

“My first purchase with F&S was a sale item, I received a phone call as soon as I'd submitted my order to inform me there was a small mark on the item (make-up!), I still wanted the item & the lady I talked to kindly offered to wash the product. It arrived promptly, beautifuly wrapped in Tissue Paper & Ribbon, without a sign of a make-up mark.Not bad service for a £19.50 T-Shirt. The product is lovely, good quality & I'll defintely be ordering for Autumn/Winter!”

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Posted 5 years ago

Hi Allison, we're so glad it worked out. You can't beat a good t-shirt! Thanks for your kind review, we hope to see you shopping online again soon.

Posted 5 years ago

“I purchased my dress for my son's forthcoming graduation. I selected Next Day Delivery and was delighted that it arrived as promised. The dress matches the picture on the website and if anything is nicer. I love the pastel ice cream colours. I would definitely buy from Feather & Stitch one day and hope I can visit the boutique in person.”

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Posted 5 years ago

That's super, thanks so much for your lovely review. What a fabulous dress! We hope the graduation goes well and that we get to meet you soon.

Posted 5 years ago

“Absolutely perfect”

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Posted 5 years ago

Hurrah! Thank you!

Posted 5 years ago

“Ordered pair of air and grace trainers from the sale on Sunday and received beautifully packaged on Wednesday morning. Excellent service, communication and product. Would definitely recommend and would use again. Thank you.”

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Posted 5 years ago

Fantastic, so glad you love your trainers. Thanks for the lovely review.

Posted 5 years ago

Brilliant, so glad they worked out for you. Thanks so much for your lovely review.

Posted 5 years ago

“My dress is as gorgeous as I hoped, and delivered fast and beautifully wrapped up.”

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Posted 5 years ago

Hooray, that's great! Thanks so much for leaving us a review, much appreciated.

Posted 5 years ago

Fantastic! Thanks so much for your review Lisa!

Posted 5 years ago

“Excellent service. Item arrived quickly.”

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Posted 5 years ago

Fantastic, thanks so much for your review.

Posted 5 years ago

“Fabulous boutique, with beautifully curated collection of top European brands with a Scandi vibe, super helpful styling advice and all round lovely place to shop”

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Posted 5 years ago

Ah thanks so much lovely Victoria! We really appreciate your comments. See you again soon x

Posted 5 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews