Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback, we really appreciate this. X

Posted 3 years ago

“Kept up to date with delivery details by email Sizing advice given over email so 100 percent success rate in ordering so far!”

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Posted 3 years ago

Dear Michelle, Thank you for taking the time to leave us feedback. We are delighted that you are pleased with your shopping experience with us. X

Posted 3 years ago

“Love this jacket. I can always find something gorgeous that makes me feel good! Thank you x”

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Posted 3 years ago

Thank you so much for leaving us feedback. We are so pleased to hear this. X

Posted 3 years ago

“Very helpful when I was asking for sizing details of top I brought which is a gorgeous Stella Nova blouse. Item arrive really quickly 😊”

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Posted 3 years ago

Dear Rachel, Thank you for leaving us such positive feedback, we really appreciate it. Enjoy your gorgeous blouse. X

Posted 3 years ago

“Can’t fault the service. My jeans arrived quickly and beautifully packaged”

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Posted 3 years ago

Dear Clare, Thank you so much for leaving us such positive feedback, we are delighted you are pleased with your jeans. X

Posted 3 years ago

“Great service delighted with purchase”

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Posted 3 years ago

Thank you so much for your positive feedback, we really appreciate it. X

Posted 3 years ago

“Beautifully packaged and note included.”

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Posted 3 years ago

Dear Elizabeth, Thank you so much for taking the time to leave us such positive feedback. X

Posted 3 years ago

“Great service and fast delivery. I ordered a beautiful Pyrus shirt which I love. It arrived with lovely packaging. All in all a great experience would recommend.”

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Posted 3 years ago

Thank you so much for taking the time to leave us such lovely feedback. We are delighted to hear this. X

Posted 3 years ago

“I received a dress I ordered and the service was very good as always. Unfortunately the dress did not suit me and I had to return but I am sure from past experience that the refund will be seamless. They are a lovely shop and I look forward to shopping in person again.”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback. We are sorry to hear that the dress was unsuitable and we look forward to welcoming you back shopping with us again soon. X

Posted 3 years ago

“Oh my, I am more than happy to write a review what a wonderful company you are. Beautifully packaged with real love and the clothes are gorgeous! Thank you!”

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Posted 3 years ago

Dear Heledd, Thank you so much for leaving us such fabulous feedback, we are delighted to hear this and thank you for your wonderful support. X

Posted 3 years ago

“First time that l have shopped at Feather & Stitch - great service and very efficient. Would definitely shop here again. Thank you.”

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Posted 3 years ago

Dear Juliet, Thank you so much for leaving us such positive feedback, we are delighted to hear this and thank you for supporting us. X

Posted 3 years ago

“Helen and All the gals at Feather & Stitch are super helpful and know their fashion! Love the clothes and the service at Feather & Stitch”

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Posted 3 years ago

Dear Paula, Thank you so much for leaving us such lovely feedback, we really value your support. X

Posted 3 years ago

“Speedy delivery and loved my dress. Can’t wait to wear it. Thank you”

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Posted 3 years ago

Thank you so much for leaving us such lovely feedback. We are delighted to hear that you are pleased with your dress. Enjoy ! X

Posted 3 years ago

“Excellent service, the jeans came in a beautiful beautiful box, packed with such care and pretty.”

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Posted 3 years ago

Dear Marie, Thank you so much for leaving us such positive feedback, we are delighted to hear that you are pleased with your jeans. X

Posted 3 years ago

“Yet again amazing, 100%”

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Posted 3 years ago

Dear Claire, Thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 3 years ago

“Perfect delivery and package!”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback and for your support. X

Posted 3 years ago

“Fantastic easy purchase, item arrived quickly”

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Posted 3 years ago

Dear Elizabeth, Thank you so much for leaving us positive feedback, we are delighted to hear this. X

Posted 3 years ago

“My purchase arrived super fast and was beautifully packaged and securely boxed. Unfortunately the top was too big and had to be returned. I was refunded very quickly too, which is unusual in my experience with other retailers. Thanks!”

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Posted 3 years ago

Dear Elisabeth, Thank you so much for leaving us such lovely feedback, we really appreciate it and we are delighted that you were pleased with your shopping experience with us. X

Posted 3 years ago

“Fantastic selection of unique clothes and accessories. And I love that the size guide comes with a real human touch size recommendation which you don't find anywhere else - reducing waste and the amount of returns I'm sure. Will be coming back again and again”

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Posted 3 years ago

Dear Merryn, Thank you for taking the time to leave us such positive feedback. We are delighted that you are pleased with us and we really appreciate your support. X

Posted 3 years ago

“Excellent service. Fast delivery with a hand written note.”

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Posted 3 years ago

Dear Ruth, Thank you so much for taking the time to leave us such lovely feedback. We really appreciate it. X

Posted 3 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews