Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I’ve ordered and I was impressed. Quick delivery and beautifully packed. The product description was spot on with great sizing advise so no need to return. Would definitely order again.”

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Posted 3 years ago

Dear Annette, we are thrilled to hear this. Thank you for taking the time to leave us such positive feedback and for your support. X

Posted 3 years ago

“Great service good advise on sizing”

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Posted 3 years ago

Dear Debbie, we are delighted to hear this and thank you for taking the time to leave us feedback. X

Posted 3 years ago

“Excellent service, beautifully packaged but the top itself was too big so had to return it.”

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Posted 3 years ago

Thank you for leaving us such positive feedback. We are sorry to hear the top was unsuitable but hope you will be. back shopping with us again soon. X

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Dear Stephanie, thank you for leaving us such positive feedback and for your support. X

Posted 3 years ago

“Great service amazing packaging”

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Posted 3 years ago

Dear Nevada, thank you so much for such positive feedback and for your support. X

Posted 3 years ago

“Always great customer service and website reviews about the products have always been really accurate in my experience.”

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Posted 3 years ago

Dear Shirley, thank you so much for such lovely feedback and we are delighted to hear you have enjoyed your shopping experience with us. X

Posted 3 years ago

“My experience was excellent.”

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Posted 3 years ago

Thank you so much for leaving us such great feedback, we are thrilled to hear this ! X

Posted 3 years ago

“They buy really well, I never fail to find something I love.”

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Posted 3 years ago

Dear Anthea, Thank you so much for leaving us such lovely feedback. We really appreciate your support. X

Posted 3 years ago

“Great service and prompt delivery. Beautifully packaged”

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Posted 3 years ago

Dear Jill, Thank you so much for taking the time to leave us such lovely feedback. We really appreciate your support. X

Posted 3 years ago

“Outstanding service”

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Posted 3 years ago

Dear Sarah, Thank you so much for leaving us such positive feedback, and for your support. X

Posted 3 years ago

“Nothing to improve ! Lovely team and always so helpful. Thank you x”

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Posted 3 years ago

Dear Anna, Thank you so much for leaving us such lovely feedback, we really appreciate your support. X

Posted 3 years ago

“My parcel arrived quickly and was beautifully erapped”

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Posted 3 years ago

Dear Suzanne, Thank you so much for leaving us such lovely feedback, we really appreciate your support. X

Posted 3 years ago

“Beautifully packaged , prompt delivery , excellent size advice on the website regarding the jumpsuit I bought which fits perfectly!”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback, we are delighted to hear this. X

Posted 3 years ago

“Lovely range of items. Friendly staff and great service online . Follow on Instagram and I like the way they show the stock. Received items very quickly”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 3 years ago

“Well packed item. Thanks”

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Posted 3 years ago

Thank you so much for leaving us positive feedback. X

Posted 3 years ago

“Thank you! Beautiful parcel and jumper!”

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Posted 3 years ago

Dear Barbara, Thank you so much for your lovely feedback, enjoy your jumper. X

Posted 3 years ago

“Lovely Harris Wharf jacket in the sale. Beautifully packaged and delivered within 2 days of ordering. Delighted. Thank you”

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Posted 3 years ago

Dear Amanda, Thank you so much for leaving us such lovely feedback. We are delighted you are pleased with your jacket. X

Posted 3 years ago

“Helen was absolutely brilliant. She responded to emails really promptly and provided excellent customer care. Keep up the good work!”

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Posted 3 years ago

Dear Patricia, thank you so much for leaving us such wonderful feedback. We are thrilled to have your support. X

Posted 3 years ago

“Love the edit!”

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Posted 3 years ago

Dear Myar, Thank you so much for your feedback and for your support. X

Posted 3 years ago

“Speedy delivery, very nicely packaged, would order from them again.”

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Posted 3 years ago

Dear Shahla, Thank you so much for leaving us such positive feedback and for your support. X

Posted 3 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews