Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Thank you.”

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Posted 4 years ago

Dear Jane, We are delighted you are happy with everything. X

Posted 4 years ago

“Excellent choice”

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Posted 4 years ago

Dear Gillian, we are thrilled you are happy with your shopping experience with us. X

Posted 4 years ago

“Efficient and helpful in sending out orders and in issuing refunds on anything returned”

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Posted 4 years ago

Thank you so much for leaving such lovely feedback for us. We are delighted that you have had such a positive experience with us. X

Posted 4 years ago

“Five out of five.thank you”

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Posted 4 years ago

Thank you Pauline for leaving such positive feedback. We are very pleased that you are happy with your shopping experience with us.

Posted 4 years ago

“lovely and very quick delivery”

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Posted 4 years ago

Dear Nicola, thanks for leaving such positive feedback for us.

Posted 4 years ago

“Amazing customer service!! One of my items couldn’t be sent as it wasn’t up to standard (had dye marks) and I was contacted straight away with an apology and refunded immediately. I was very impressed with the service and I’ll shop again with Feather & Stitch.”

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Posted 4 years ago

Dear Karen, thanks so much for taking the time to leave such positive feedback for us. We really appreciate it.

Posted 4 years ago

“I returned something and the whole process was very good.”

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Posted 4 years ago

Dear Claire, we are delighted you were pleased with your shopping experience with us and thank you for leaving feedback.

Posted 4 years ago

“Beautifully packaged. Arrived really quickly blocs my item.”

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Posted 4 years ago

Dear Jann, we are delighted you were pleased with your purchase and thank you for leaving feedback.

Posted 4 years ago

“Great top received beautifully wrapped”

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Posted 4 years ago

Dear Tracy, we are so pleased you are happy with your top and thank ou for taking the time to leave such lovely feedback.

Posted 4 years ago

“Lovely sandals and great service”

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Posted 4 years ago

Dear Chantal, thank you so much for leaving such lovely feedback and we are delighted you are happy with your sandals.

Posted 4 years ago

“Great service and quick delivery Thank you can’t thought”

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Posted 4 years ago

Dear Sue, we are delighted you are happy with your shopping experience with us and thank you for taking time to leave us feedback.

Posted 4 years ago

“Order arrived very quickly - very pleased with my new dress!”

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Posted 4 years ago

Dear Tanya, we are so happy you are pleased with your dress and your overall shopping experience with us.

Posted 4 years ago

“Was very impressed how quickly my order turned up”

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Posted 4 years ago

Thank you so much for shopping with us and leaving such positive feedback.

Posted 4 years ago

“Delighted with the dress which came quickly and was very nicely packaged.”

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Posted 4 years ago

We are thrilled you are happy with your dress and your shopping experience with us and thank you for taking the time to leave such positive feedback.

Posted 4 years ago

“Great quality goods and fabulous service”

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Posted 4 years ago

Dear Jacalyn, thank you so much for leaving such lovely feedback. We appreciate it.

Posted 4 years ago

“Lovely summer dress, flattering colours and nice fit. Always love getting something a little different from Feather & Stitch. Very quick delivery too”

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Posted 4 years ago

Dear Helen, we are delighted you are happy with you new dress and your overall shopping experience with us.

Posted 4 years ago

“My favourite shop, in person and online. What more can I say. Friendly, helpful staff, always make you feel welcome. And the greatest selection of clothes.”

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Posted 4 years ago

Thank you so much for your lovely comments. We are absolutely thrilled to get such lovely feedback.

Posted 4 years ago

“Gorgeous clothes and really helpful staff. Helen is amazing.”

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Posted 4 years ago

Dear Heather, thank you so much for leaving such lovely feedback and comments. We are delighted and we hope to see you in the boutique very soon.

Posted 4 years ago

“Excellent quick service , arrived beautifully packaged.”

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Posted 4 years ago

We are delighted you are happy with your shopping experience with us.

Posted 4 years ago

“A brilliant online delivery service. It was very easy to place the order and my shirt arrived quickly, was beautifully wrapped.”

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Posted 4 years ago

We are so happy you are happy with your purchase and your overall shopping experience with us and thank you for leaving such lovely comments.

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews