Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,075 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you - my new favourite coat - love it”

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Posted 3 years ago

Dear Victoria, We are delighted to hear that you are happy with your beautiful coat. Thank you so much for leaving feedback, we really appreciate your support. X

Posted 3 years ago

“Fabulous products, beautifully packaged and timely delivery.”

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Posted 3 years ago

Dear Keerti, Thank you so much for leaving us such positive feedback, we are delighted to hear that your shopping experience with us was a success. X

Posted 3 years ago

“Excellent customer service, prompt replies. Shipped order quickly.”

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Posted 3 years ago

Thank you so much for leaving us such positive feedback. We are very grateful for your support. X

Posted 3 years ago

“Great blouse”

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Posted 4 years ago

Dear Sarah, we are delighted you are happy with your blouse. We hope you will shop with us again soon.

Posted 4 years ago

“Good service, fast delivery and well packaged product. Thank you.”

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Posted 4 years ago

Thank you so much for leaving feedback for us. We are delighted you are happy with the service.

Posted 4 years ago

“Funky fun earrings just love them totally thrilled thank you”

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Posted 4 years ago

Dear Clare, we are delighted you are happy with your earrings. Great choice ! X

Posted 4 years ago

“Very happy with purchase, arrived quicker than expected and beautifully wrapped. Coat generously sized, comfy, glam and fabulous colour. 😎”

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Posted 4 years ago

Dear Sharon, Thank you so much for leaving such lovely feedback for us, we are delighted you are happy with your coat. Enjoy wearing it ! X

Posted 4 years ago

“Very good and arrived on time.”

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Posted 4 years ago

Thank you so much for leaving such positive feedback. We really appreciate it. X

Posted 4 years ago

“I discovered this little boutique on line and due to a mess up with Royal Mail, I decided to collect my order from the shop as RM had returned it to them. I found the lady who served me very helpful and ended up buying another garment from them. It’s a lovely shop and well worth a visit.”

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Posted 4 years ago

Dear Linda, Thank you so much for leaving such lovely feedback for us, we are delighted that you were happy with everything and it was lovely to meet you ! X

Posted 4 years ago

“Simply stunning!”

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Posted 4 years ago

Thank you so much for leaving such lovely feedback for us. X

Posted 4 years ago

“My dress was delivered promptly and beautifully wrapped, it was a treat to buy and lovely to wear, I’ve had lots of positive comments already.”

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Posted 4 years ago

Dear Alison, Thank you so much for leaving us such positive feedback, we are thrilled that you are happy with your purchase. X

Posted 4 years ago

“Swift delivery of order. Will definitely use again”

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Posted 4 years ago

Dear Jennifer, we are delighted the you are happy with your order and your shopping experience with us x

Posted 4 years ago

“Fabulous customer service always”

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Posted 4 years ago

Dear Melanie, thank you so much for leaving such lovely feedback for us. X

Posted 4 years ago

“Great service, thanks very much”

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Posted 4 years ago

Dear Sue, thank you so much for leaving such kind feedback. We are delighted you are happy with everything. X

Posted 4 years ago

“Ordering from Feather and Stitch went really well. This was the second jumper I’ve bought from them this season. I love their clothes, the website is easy to navigate and their delivery was surprisingly quick. My order was placed on a Saturday and was posted off that day, arriving early the following week.”

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Posted 4 years ago

Dear Deirdre, thank you so much for taking the time for leaving such lovely feedback. We are delighted you have had a good shopping experience with us. X

Posted 4 years ago

“Quick delivery lovely packaged gorgeous quality clothes”

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Posted 4 years ago

Dear Melanie, we are delighted you are happy with your order and your shopping experience with us. X

Posted 4 years ago

“Beautiful lovely quality clothes quick delivery and packaged in gorgeous tissue Will definitely purchase from here again”

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Posted 4 years ago

Dear Melanie, thank you for taking the time to leave such lovely feedback for us. We are so pleased you are happy with everything. X

Posted 4 years ago

“Lovely item bought, quick delivery, extremely happy with my purchase”

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Posted 4 years ago

Dear Amanda, we are delighted you are happy with your purchase. X

Posted 4 years ago

“Great service and amazing clothes”

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Posted 4 years ago

Thank you for your lovely comments. X

Posted 4 years ago

“Feather & Stitch has been a revelation. Gorgeous and unusual stock - i have been delighted with all my purchases - they arrive promptly and are beautifully packaged.”

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Posted 4 years ago

Dear Leigh, Thank you so much for taking the time to leave such lovely feedback. We are delighted you are happy with your purchases. X

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,075 reviews