Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.79

4.8 Rating 470 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

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“The day before our three day break aboard Golden Emblem was marked by my 90th birthday , our first day marked my sons 57 th . As a birthday treat it could not have been better . The boat was excellent . Built to a high standard ,and having built a 40 ft motor sailor in 1987 I have a critical eye . The accommodation for our daughter and husband , my wife and I and our son was without fault . The boat layout with forward galley layout and panoramic windows was ideal . My wife and I had our honeymoon on the Broads in 1956 ,based on Oulton Broad .We revisited many places with fond memories and though now built up in places much was familiar . Mind you late October ‘56 was not all that warm with ice on the deck . But the heating on Golden was faultless . Smooth running engine , bow thruster and a son laden with RYA qualifications as Skipper meant that this old man could relax and enjoy . Maybe, God willing , we will hope to come again thanks to Ferry Marina Dr Frank Newton OBE”

Helpful Report

Posted 5 years ago

“Great boats and excellent and friendly customer service. Highly recommended!”

Helpful Report

Posted 5 years ago

“The day before our booking I became 90 . The first day our son became 57. So we decided to return to the Broads (where my wife and I spent our honeymoon in 1956 .) with our son and daughter and her husband .We were not disappointed . Golden Emblem proved to be a great vessel .Well designed and built to a high standard which I appreciated having myself built a 40 ft motor sailor in 1987 . The presentation of the boat was first class . All very clean and fresh . Nothing missing that we might have wanted .Nothing went wrong . We covered a good distance over the three days without a single hiccup . Having a son who is vastly experience in off shore sailing and who trains others to various RYA grades was a help ! I do hope we can repeat the experience again provided I add a few more years to my total thus far . Thank you . Very well done . Yours sincerely. Dr Frank Newton OBE”

Helpful Report

Posted 5 years ago

“Very helpful and friendly. Will use again”

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Posted 5 years ago

“We had a very good holiday with one of Ferry Marinas boats. A very friendly and efficient service.”

Helpful Report

Posted 5 years ago

“This was the tenth time we have been with Ferry Marina, we have had 6 different boats each has been immaculate and never had a problem with any of them. The staff are very welcoming and helpful, can’t wait to book again”

Helpful Report

Posted 5 years ago

“Excellent boats, spotlessly clean & well maintained. Good value & easy payment plans. Friendly professional staff, all happy to help. Family feel. Wonderful holiday. Can’t wait to go back.”

Helpful Report

Posted 5 years ago

“Friendly staff. VERY well organised, from check-in to check-out. Car parking & loading luggage onto/off boat were very well sorted. Boat was clean & equipment levels good. Overall cost was reasonable - we particularly liked the 'all inclusive' bit - it saved so much faffing about at check-out. Highly recommended & in a great location.”

Helpful Report

Posted 5 years ago

“Everyone was friendly and helpful from the moment we arrived. Our boat was amazing, Garnet Emblem 2, very clean and ready to go. Thank you everyone at Ferry Marina for a wonderful first time boating holiday on the beautiful Norfolk Broads.”

Helpful Report

Posted 5 years ago

“We hired Bronze Emblem and were impressed from the minute we stepped into the boat yard. The staff were so welcoming and friendly. Excellent onboard overview and river trial offered as well. The boat was very clean and tidy. Fairly well equipped as well. I love that the price you pay is upfront, no additional add ons of fuel, parking etc as this is included. Very competitive pricing, lovely boats and wonderful staff. Thank you!”

Helpful Report

Posted 5 years ago

“Absolutely brilliant boat and staff, had a fantastic week on the broads. Easy to drive and handle. We had Ivory Emblem a lovely boat, spacious sleek and comfortable. Many thanks to Ferry Marina”

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Posted 5 years ago

“Very good all round service Will come again thanks Ian Bailey”

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Posted 5 years ago

“helpful and polite staff, boat was adequate for 8persons all whom had a lovely time”

Helpful Report

Posted 5 years ago

“Well this was our eight time with Ferry Marina and I thought that there may be some differences after the change of owner. I was worried about nothing. Same friendly and efficient service from the same ever helpful and polite crew. Well done keep it up. Ken, Dave, Aileen and Carole. See you next year.”

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Posted 5 years ago

“Good time lovely place sham about the weather oh well”

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Posted 5 years ago

“Lovely time”

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Posted 5 years ago

“Six of us rented the Diamond Emblem 2 last week and despite the rain had the best ever time. The boat was immaculate and had everything we needed and would definitely book this again. Despite being a large boat the boys managed to park it very well. One thing we did all say was maybe have a separate shower and less toilets but overall we managed. Can definitely recommend.”

Helpful Report

Posted 5 years ago

“Very friendly and helpful staff, the boat was beautiful and was very clean when we picked it up. Will definitely use Ferry Marina again Thank you”

Helpful Report

Posted 5 years ago

“The staff at ferry marina are always pleasant and helpful; particular thanks to Ian; who seems to be everywhere, and again, very helpful. As to the boat: Whisper: aside from it being a little underpowered compared to the diesel powered boats; the hybrid drive system worked really well. The fit; finish; space; comfort (particularly the bed); services and facilities were all excellent. The ‘all electric’ galley, kettle, toaster & microwave, meant that there was no gas on the boat. The central heating system and super quick domestic hot water system were also very good. Our only slight criticism of the boat, would be; that until the pre-departure briefing; we were completely unaware that as an ‘Eco’ boat; nothing is discharged into the rivers. Which means that all of the toilet, shower, and sink waste is collected in one tank. Which makes you very aware of how much water we all use day to day. This is a laudable thing to do; but perhaps should be highlighted in the brochure, since, even on week’s hire, two pump out’s might be required: at the hirers cost. We had a great week on this lovely boat. Thanks to all.”

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Posted 5 years ago

“Heron cottage was delightful clean and comfortable would book again shame about the weather but you can’t have everything”

Helpful Report

Posted 5 years ago

Ferry Marina is rated 4.8 based on 470 reviews