Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,051 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item ordered came fast and was exactly what I wanted.”

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Posted 5 years ago

Glad you liked our products and fast delivery. Thank you for the 5 star rating.

Posted 5 years ago

“Order shipped quickly and was as described on website.”

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Posted 5 years ago

We are happy you liked our product and fast delivery. Thank you for the 5 stars.

Posted 5 years ago

“It would be nice to receive a email with the tracking info.”

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Posted 5 years ago

Hi Mary, we will be sure to send you an email with tracking number next time. Thank you for the 5 star rating.

Posted 5 years ago

“Well packed and quick delivery.”

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Posted 5 years ago

Thank you for the 5 star rating Gary. Glad you liked our packing and fast delivery time.

Posted 5 years ago

“Very happy with the service provided by Fetpack and the quick delivery.”

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Posted 5 years ago

Thanks for your 5 star review. Glad you were happy with our fast delivery.

Posted 5 years ago

“I was not happy with some of the items I received in my order. All of the white jewelry displays were old, dirty and looked like they had been broken and glued back together but then again i guess that's what you get when you order on sale items from a company you dont know much about. Sadly this was quite the disappointment and it totally turned me away from your company. I had planned to make a large order for other items that following week But I instead placed it with another company because of this issue”

Helpful Report

Posted 5 years ago

Hi Shari, just to clarify, besides the other items you ordered from us, two of the three closeout displays were dirty. We apologize for that as that is our error and those should not have been shipped to you. Being that this was your third order from us, we are sure you know that is not the norm for Fetpak. Your order totaled $97.35 and the damaged items were $8.90. We will issue a $15.00 credit to your account which you can apply to your next order. We did call you to discuss this on July 17th and we left a message as you were not available. Glad you were satisfied with our Jewelry Boxes and other Jewelry Displays you purchased from us. We do strive to only to stock high quality products. Hopefully you understand that mistakes do happen and give us another chance. We apologize.

Posted 5 years ago

“Best prices we've found. Excellent service.”

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Posted 5 years ago

Thank you for your review and 5 star rating. We are glad to supply your company with our tagging products.

Posted 5 years ago

“This was a great, easy experience! I found just what I needed & it was here within about 4 working days.”

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Posted 5 years ago

Glad you were happy with your order and with our fast delivery. Thank you for your 5 star review Kimberly.

Posted 5 years ago

“Perfect!! Great item Fast shipping.”

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Posted 5 years ago

Thank you for your 5 Star Rating. Glad you were happy with our product and quick delivery.

Posted 5 years ago

“I was very happy with my Fetpak necklace displays. I ordered them just a few days before my craft show and they arrived in two days as promised . I am very happy with their service and products.”

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Posted 5 years ago

Glad you were happy with our Necklace Displays and our fast delivery. Thank you for your 5 Star Review.

Posted 5 years ago

“Paper was delivered colors look pretty but haven't had a chance to use it yet!!”

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Posted 5 years ago

You ordered on Monday, July 8th and we shipped out the same day. We tracked your order and see that it was left in your mailbox on July 11th at 3:00 PM. Let us know if we can help you in any other way.

Posted 5 years ago

“Easy fast ordering online, chat was even quick. Product shipped same day arrived pretty quick as well. Will shop with them again.”

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Posted 5 years ago

Hi Stephen, we are happy you were satisfied with our chat feature and our fast shipping. Thank you for being a customer and for your 5 star rating and review.

Posted 5 years ago

“All good - Product and transaction.”

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Posted 5 years ago

Thank you for your 5 star rating. Glad you were happy with our product and service.

Posted 5 years ago

“This was my first order with Fetpak. They did not provide a UPS tracking number with the order. I ordered jewelry boxes. Quality was just okay and one box was dirty.”

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Posted 5 years ago

We are very disappointed to hear that you were not happy with the jewelry boxes you ordered. Fetpak is well known for high quality jewelry boxes and we would be interested to know which model number boxes you are referring to. We have a 30 day guarantee on all of our products. Also any products damaged will be replaced or refunded at no cost to you. You are welcomed to call our Customer Service Dept at 631-864-3090 Mon-Fri, 9 AM to 5 PM ET and let us know the details of why you weren't completely happy with our products. Please have your invoice number handy. Thank you.

Posted 5 years ago

“Quick delivery. Great service!”

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Posted 5 years ago

Thank you for your 5 star rating. Glad you liked our fast shipping.

Posted 5 years ago

“Happy to get my ring and bangal storage boxes..gave a good rating not very good due to the ring box opener is not on straight but does open n close ok.”

Helpful Report

Posted 5 years ago

Sorry the ring case was not on completely straight. If you like we can pick this up and exchange it for a new one. If you would like to do that email manager@fetpak.com with the item number and invoice number, or call our Customer Service with that information at 631-864-3090. Thank you.

Posted 5 years ago

“Still have not received my package.”

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Posted 5 years ago

You ordered on Saturday 06/29/19 and we shipped right out on Monday 07/01/19. Due to the holiday your package is being delivered today, 07/08/19. If you do not receive your package today please email manager@fetpak.com with your invoice number. Thank you.

Posted 5 years ago

“Always a good product....... always very quick shipping”

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Posted 5 years ago

Ann, glad you were happy with our product and fast shipping. We are looking forward to continuing to serve you.

Posted 5 years ago

Glad you liked our product and fast shipping. Hope to continue to serve you in the future. Thank you for your 5 star review.

Posted 5 years ago

“Great price and prompt delivery.”

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Posted 5 years ago

Thank you for your 5 star review. Glad you liked our prices and fast delivery.

Posted 5 years ago

“Very good product. Quick delivery. Very happy!”

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Posted 5 years ago

Hi Sandy, glad you were happy with our product quality and fast delivery. Thank you for your 5 star review.

Posted 5 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews