Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,051 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't really know. I haven't received my order yet.”

Helpful Report

Posted 3 years ago

You ordered on Dec 8th and we shipped out your order the same day via USPS, 1st Class mail. It appears it's still in transit, as of the morning of Dec 10th it was in the St Louis Distribution Center. So it appears that is where the delay is. Your package is still expected to be delivered, but USPS is not giving a date on that yet. Just so you know there have been many packages that have been delayed in transit lately. But Fetpak received and shipped your order on the same day, the rest is out of our control. Sorry for the inconvenience.

Posted 3 years ago

“Always wonderful customer service and quick delivery”

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Posted 3 years ago

Glad you like our customer service and fast delivery. Thank you for the 5 Stars and for being a great Fetpak customer!

Posted 3 years ago

“I had a mix up on my order that was my fault. The Customer service was very prompt in helping me do a return and reorder. I received the corrected order within a day. Thank you for such great customer service. Your great products and good prices are always appreciated too Thanks”

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Posted 3 years ago

Glad it all worked out smoothly. Thank you for your comments on our customer service. We are looking forward to continuing to serve you.

Posted 3 years ago

“said they arrived in 1 to 3 days arrived in 10”

Helpful Report

Posted 3 years ago

Fetpak shipped your order out within one business day of receipt. You ordered on Sunday, Dec 6th. We shipped on Monday Dec 7th via Priority Mail. Due to delays in transit by USPS your package took one week to arrive and you received it on Dec 14th. Due to factors we cannot control, there have been many package delays, all due to in transit issues. Like always, Fetpak continues to ship all packages same day or next business day.

Posted 3 years ago

“I have not received my order.”

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Posted 3 years ago

Fetpak shipped your order out within one business day of receipt. You ordered on Friday, Dec 4th. We shipped on Monday Dec 7th via 1st Class Mail. Due to delays in transit by USPS your package took one week to arrive and you received it on Dec 14th. Due to factors we cannot control, there have been many package delays, all due to in transit issues. Like always, Fetpak continues to ship all packages same day or next business day.

Posted 3 years ago

“Fast shipping !”

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Posted 3 years ago

Glad you liked our fast shipping. Thank you for your order.

Posted 3 years ago

“Fast! Great service”

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Posted 3 years ago

We are happy you like our fast shipping and service. Thank you for the 5 Stars.

Posted 3 years ago

“arrived sooner than expected.”

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Posted 3 years ago

Glad you liked our fast shipping. Thank you for the 5 Stars.

Posted 3 years ago

“I've been buying from Fetpak for years. My last order included some damaged during shipping items and Fetpak replaced these promptly. I love that I can find the quality supplies I need at competitive prices and that when there is a problem, Fetpak resolves quickly. Carol”

Helpful Report

Posted 3 years ago

Hi Carol, we are glad everything worked out and we apologize for some of the original items damaged in transit. Thank you for being a great customer of Fetpak's.

Posted 3 years ago

“Very thorough and helpful customer service and great prices”

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Posted 3 years ago

Glad you like our customer service and great prices. We appreciate your comment and your 5 Star review.

Posted 3 years ago

“I have been using Fetpak jewelry gift boxes for several years now! The quality is unsurpassable and the expedition of orders is unparalleled! Kudos!”

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Posted 3 years ago

Thank you for your great 5 Star review and for being a long time Fetpak customer. We hope to continue to serve you for many more years to come.

Posted 3 years ago

“Fast shipping, very nicely packed.”

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Posted 3 years ago

We are happy you are satisfied with our fast shipping and how your order was packed. Thank you for the 5 Stars.

Posted 3 years ago

“good customer service. Response is fast.”

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Posted 3 years ago

Thank you for your 5 Star review. Glad you liked our customer service's fast response.

Posted 3 years ago

“The ring boxes I ordered were just as pictured. I feel they were well worth the price I paid. Anyone who buys them should know they won't hold bigger rings and close completely. Other than that ....marvelous!”

Fetpak Holdings, LLC 5 star review on 3rd December 2020

Helpful Report

Posted 3 years ago

You purchased Ring Box #FA01 which is a standard size ring box. For larger rings, we have a High Dome Ring Box, item #VA01. Glad you liked our boxes. If they don't work perfectly for you, you may return them and switch for the VA01's. If so, call customer service 631-864-3090 and request a return authorization and reorder. Thank you for the review and 5 stars!

Posted 3 years ago

“It was panic time at our busiest time when we discovered we were almost out of boxes. Fetpak to the rescue! Easy ordering, boxes arrived super fast, in perfect condition. Thanks, Fetpak!”

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Posted 3 years ago

We are happy to do our small part to keep your business rolling. Thank you for the great review and 5 Stars!

Posted 3 years ago

“I am very happy with the T-shirt plastic bags I ordered. They are of high quality, sturdy material and very useful. Package arrived promptly and in good condition.”

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Posted 3 years ago

Glad you liked the quality of our T-Shirt Bags and our fast shipping. Thank you for your 5 Star review.

Posted 3 years ago

“It is exactly what I ordered but it came late”

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Posted 3 years ago

You placed your order on Monday 11/23/20 at 11:00 AM ET. We shipped out your order the same day from New York. It was shipped via 1st class mail. Seems there may have been a delay in transit as it crossed over the Thanksgiving Day Holiday on its way to Texas by the USPS.

Posted 3 years ago

“Fast service.”

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Posted 3 years ago

We are happy you liked our fast shipping. Thank you for the 5 Stars.

Posted 3 years ago

“Package arrived very fast and no damage.”

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Posted 3 years ago

Glad everything worked out. Thank you for the 5 Stars.

Posted 3 years ago

“Bought two size 3 mil bags and really like the bags and the smaller size 3x5 have been perfect. The larger 6x9 have had some minor quality issues with a handfull of the zipper tops being broken and the bag unuseable. Without that problem would have been a five.”

Helpful Report

Posted 3 years ago

We apologize for the issue with the tops of the 6 x 9 Slider Bags. It's possible it was the end of a manufacturing run. If you like, we can replace any defective bags you received, just email manager@fetpak.com We are very sorry for the inconvenience.

Posted 3 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews