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Fetpak Holdings, LLC Reviews

4.8 Rating 3,051 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

Write Your review

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Sarah Lacy
Verified Buyer
“I ordered several earring boxes, a bracelet box, and a necklace box. The price was right as I was not looking to spend a lot, but you get what you pay for. The bracelet box arrived broken... The latch on one side was missing, and the top just falls off when you open or close it. The other boxes were fine, just the felt material flakes off easily. Didn't send back because it would probably cost more to ship it back then I paid for it.”
Helpful Report
Posted 9 years ago
We are sorry the boxes were not as you expected. Not sure why you think the boxes are inferior quality as we pride ourselves on high quality products. If any products are damaged we will issue a credit or replace them. Please let us know the invoice number and the product damaged. Email us at manager@fetpak.com. Sorry for the inconvenience.
Posted 9 years ago
Shivani Kharkar
Verified Buyer
“We found it very affordable for displaying Jewelery, shipping was quick and prompt.”
Helpful Report
Posted 9 years ago
Brenda Myers
Verified Buyer
“Great people to work with. Love the free shipping. Thank you”
Helpful Report
Posted 9 years ago
Ronald Cornwell
Verified Buyer
“i was very pleased to find the items i needed on fetpak they were very good pricing and i received them in very good timing as well. very easy to do business with i will come back when i need similar items”
Helpful Report
Posted 9 years ago
Enjelle Randall
Verified Buyer
“Great product, better quality that expected.”
Helpful Report
Posted 9 years ago
Chessie Pate
Verified Buyer
“had to pay $1.18 extra postage on top of $7.95 shipping fee printed your own postage incorrectly as a flat pc. of mail should have been a parcel.”
Helpful Report
Posted 9 years ago
Chessie, we apologize for this error and will refund the extra shipping fee of $1.18. Please be assured an error like this is not the norm at Fetpak. Thank you for your feedback.
Posted 9 years ago
Deborah Kohen
Verified Buyer
“I ordered gift boxes made from recycled paper. The price was the best I could find, shipping was prompt, the boxes are well made, and the color is pleasant and uniform. My only complaint is that the "cotton" inserts are single-layer and feel and look synthetic, so I will have to add a layer of something else to provide two-sided protection, and the synthetic texture detracts from the eco-friendly appeal.”
Helpful Report
Posted 9 years ago
Deborah, thank you for your order and review. The cotton in our jewelry boxes is now non-tarnishing synthetic. Our manufacturer and all USA manufacturers have gone to synthetic cotton to protect their employees due to the health hazards associated with manufacturing real non-tarnishing jewelers cotton.
Posted 9 years ago
Dawn Harry
Verified Buyer
“Deliver was fast, the quality of the products is high, I will be buying from Fetpak again. Thank you!”
Helpful Report
Posted 9 years ago
Debora Reyes
Verified Buyer
“I was very satisfied with my purchase from Fetpak. The items I purchased arrived very quickly and were exactly as described by the seller. I am sure I will purchase again from this company.”
Helpful Report
Posted 9 years ago
Ellen Szewczuk
Verified Buyer
“Good quality and fast shipping.”
Helpful Report
Posted 9 years ago
Marian Hutchins
Verified Buyer
“The turn around time for this order was incredibly fast! Great products too.”
Helpful Report
Posted 9 years ago
Jacqulyn Guthrie
Verified Buyer
“Advertised product as white but received in clear tags. We needed this product for a project and project will be late to our customer due to this huge error in detailing the product. I will be sending it back.”
Helpful Report
Posted 9 years ago
Jacqulyn, we apologize for the fasteners being closer to clear than white. We are changing over to a more clearish/white fastener and we neglected to change the description. If you would like to return the fasteners, please email manager@fetpak.com with your invoice number and we can issue an RA number.
Posted 9 years ago
Rosita Pisarchick
Verified Buyer
“The poly open end sleeves are excellent. But why were they not shipped in the appropriate box? but shoved in a Priority envelope. Luckily I still had the box from my previous batch so could put these new ones in that box.”
Helpful Report
Posted 9 years ago
We aren't sure which poly bags you purchased, but most cases of 1,000 are packed in bags of 100, so if bags are pulled from the case, there would be 10 packs sent. We occasionally break up cases on small orders to save on freight costs. Please email your invoice number to manager@fetpak.com and we will note not to break cases for your future orders. Sorry for the inconvenience.
Posted 9 years ago
Alejandro Nogueras
Verified Buyer
“uying online was easy and service was accurate and fast.”
Helpful Report
Posted 9 years ago
Beth Rafat
Verified Buyer
“I love Fetpak because it is easy to order, the order is always filled correctly, and it comes to my door in a matter of days.”
Helpful Report
Posted 9 years ago
Anna Bonjour
Verified Buyer
“I'm saying "Average" and not "Poor" because I haven't received the shipment yet. I'm holding out the hope that the actual product will be all right. My initial impression is not very good because I never received a confirmation email that the order was received nor a follow up email to let me know that it has been shipped. I placed the order 10 days ago and still have not received it. If I don't receive it by Monday, June 29, I will contact Paypal to rescind my payment.”
Helpful Report
Posted 9 years ago
We shipped your order out the same day you ordered, which was on June 17th. It was shipped 1st Class Mail. If you do not receive your order by Monday, please contact manager@fetpak.com and we will either issue a refund or ship a replacement. We apologize for the inconvenience.
Posted 9 years ago
Donald Harris
Verified Buyer
“Denice product, fast service”
Helpful Report
Posted 9 years ago
Elise Houle
Verified Buyer
“Fast Delivery Only wish we could find a company that does colored cub bags bulk (100 or 250) We use the paper bag color but would love to buy other color but can't seem to find a good price on them. WE buy the paper ones in different sizes bulk.”
Helpful Report
Posted 9 years ago
Kathy Prange
Verified Buyer
“A seamless transaction. Item received exactly as described and shipping was incredibly fast. Will definitely not hesitate to do business with this company in the future. Thank you!”
Helpful Report
Posted 9 years ago
Sharon Samson
Verified Buyer
“Order was delivered in a timely way. Product is satisfactory and meets our needs.”
Helpful Report
Posted 9 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews
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