Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,051 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried calling and emailing but no one gets back to you”

Helpful Report

Posted 3 years ago

First, let me say thank you for your order. We appreciate your business. We do our best to keep our website up to date and note items that are "out of stock" but customers can still place backorders. The item you purchased was on backorder, and my notes say that a CSR reached out to you on the 17th to see if you wanted to substitute products. You then called in and unfortunately, no one was available to take your call. No one was available because we are in the middle of a move to a bigger warehouse, as was noted on our website banner. We hope to have the move complete mid Dec. Thank you for your patience we will attempt to reach out again via phone.

Posted 2 years ago

“I have been a fetpak customer for many years. Low price and great service made me a customer. I will continue to do so in the future.”

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Posted 3 years ago

Thank you for your continued business.

Posted 2 years ago

“Have had great luck with Fetpack in the past. Order usually received in 1-2 days. This time many of the gift boxes I needed for Christmas sales were out of stock with no due date posted. Had to substitute color on 2 of the 3 box sizes I needed. In addition, placed an order on 16 Nov and has not arrived as of 23 Nov. Called Customer Service to help track delievery. Discovered company has been bought out and inventory transferred to Connecticut. Still waiting for a call from the Schrosel Paper representative to locate my order. Service needs to improve.”

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Posted 3 years ago

“Good products and great prices. Smooth ordering and prompt shipping. Highly recommend!!!”

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Posted 3 years ago

“Great & fast”

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Posted 3 years ago

“Fetpak has many quality products. We have received the items that we have ordered in less than 2 days - Amazingly fast service!. Additionally, we made a mistake ordering the wrong size bag. The Fetpak (Anthony) has contacted us right away and gave us the return authorization code. By far, this company has showed us how Fetpak cares about their customer. Great customer service and great products all around. I would give 10 stars if allowed.”

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Posted 3 years ago

“Very nice quality bags. I am using these for pencil bags and toiletry bags for shipping in kids Christmas boxes overseas.”

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Posted 3 years ago

“We have used Fetpak for purchasing plastic bags for our library's use several times over the past 2 years. They are strong bags and our orders are shipped promptly. We will continue to use them for future bag purchases.”

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Posted 3 years ago

“I have used several packaging/supply companies throughout my 35 years in business and I have to say that Fetpak by far delivers not only superior products but they have the best customer service team I’ve ever worked with. They’ve gone above and beyond what I expected.”

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Posted 3 years ago

“Great customer service, and items arrived as described!”

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Posted 3 years ago

“Great service. I recommend them.”

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Posted 3 years ago

We are happy you like our service. Thank you for recommending us and for the 5 Stars!

Posted 3 years ago

“I’m very happy with my purchase! The jewelry gift boxes are really pretty and arrived sooner than expected. I’ll definitely go back to Fetpack for more!”

Fetpak Holdings, LLC 5 star review on 9th November 2021

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Posted 3 years ago

We are glad you like our Magnetic Ribbon Boxes and our fast shipping too. We are looking forward to continuing to serve you. Thank you.

Posted 3 years ago

“Very fast services”

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Posted 3 years ago

Glad you liked our quick shipping. Thank you for the 5 stars!

Posted 3 years ago

“Excellent selection of products and had exactly what I was looking for to make a birthday gift extra special.”

Helpful Report

Posted 3 years ago

Glad you found exactly what you were looking for at Fetpak. Thank you for your 5 Star review!

Posted 3 years ago

“I’ve been looking for the large cellophane bags for a few holiday seasons. It was exactly as I hoped!”

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Posted 3 years ago

We are happy you found us and the cellophane bags. Thank you for the 5 Stars!

Posted 3 years ago

“This company always gets my order right and ships it in a timely manner I would highly recommend them.”

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Posted 3 years ago

Thank you for recommending us. We appreciate the 5 Star Review! We are looking forward to continuing to serve you.

Posted 3 years ago

“Great products and Great customer service!”

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Posted 3 years ago

We are happy that you like our customer service and products. Thank you for the 5 Star review.

Posted 3 years ago

“quick delivery”

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Posted 3 years ago

Glad you liked our quick delivery. Thank you for the 5 Stars!

Posted 3 years ago

“Great company !”

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Posted 3 years ago

Thank you for your positive comment on our company and for the 5 Stars!

Posted 3 years ago

“Love the customer service and fast shipping. Any discrepancies with order and an agent is calling within minutes to let u know about issues or item not in stock.”

Helpful Report

Posted 3 years ago

We are happy that you like our customer service and fast shipping. Thank you for your 5 Star review!

Posted 3 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews