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Fetpak Holdings, LLC Reviews

4.8 Rating 3,051 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

Write Your review

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Kris Jezak
Verified Buyer
“great boxes. great customer service. I order all the time and will continue!!!!!”
Helpful Report
Posted 7 years ago
Linda Collins
Verified Buyer
“Fast delivery...great service.”
Helpful Report
Posted 7 years ago
Angel Vicens Vicens
Verified Buyer
“In time ... good packing and good customer service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The quality of the product was great and the price was very good.”
Helpful Report
Posted 7 years ago
Cherie Somerville
Unverified Reviewer
“Product is fine, but absolutely no information on shipping method. Going by the "under $85, $8.95 flat rate shipping", I assumed that would be USPS and saw nothing indicating otherwise. Shipping confirmation email also supplied no shipping info whatsoever, no tracking number, nothing. I attempted to use the "See our UPS Time in Transit Map here" link in the email, but could get no information there, no shipping information when I logged into my Fetpak account, had no idea what was happening with my shipment. I can't be the only person in the world who finds shipping information, both during the buying process and after an order has shipped, useful and needed! It's important enough to me that I won't order from Fetpak again because of this lack of necessary information.”
Helpful Report
Posted 7 years ago
We apologize for the lack of tracking information on your order. We are in the process of updating our tracking. Your order was delivered by UPS on Friday June 16th at 7:38 PM. We hope you are happy with the quality of product you received and decide to give us another chance. Please don't hesitate to call us at 631-864-3090 or email us at manager@fetpak.com.
Posted 7 years ago
LIsa Jarisch
Verified Buyer
“Sporadically purchasing jewelry supplies for a non-profit retail business probably does not make us Fetpak's biggest customer, but we have been nothing but pleased with the product, pricing and prompt shipping of our orders. Fetpak has just what we need, and THAT makes us happy!”
Helpful Report
Posted 7 years ago
Betty Baruth
Verified Buyer
“I have been ordering from Fetpak for quite a few years. I sell jewelry and the white gift boxes are perfect to both showcase my pieces and for my customers gift giving. The shipping has alway been extremely fast and packaged well. Fetpak is my go to place for my special boxes.”
Helpful Report
Posted 7 years ago
Thomas DeTroye
Verified Buyer
“Nice looking product.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The package arrived quickly and neatly packed. Thank You. Joan”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great products, great service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Easy to order and received promptly.”
Helpful Report
Posted 7 years ago
Mary Brauch
Verified Buyer
“In general everything was really very good but I was very disappointed that because I didn't check my first shipment to discover that it was the wrong item, my fault, and could not return it because you have a 30 day policy. Plastic bags are not perishable and I found it very inconvenient. I could understand orders that were several months old but 30 days is a little short.”
Helpful Report
Posted 7 years ago
Mary, we have contacted you regarding extending our return guarantee as a courtesy to you and are awaiting your reply. We appreciate your business. Thank you.
Posted 7 years ago
Anonymous
Verified Buyer
“Good prices, quick order processing and delivery!”
Helpful Report
Posted 7 years ago
Joe Roulias
Verified Buyer
“The item I ordered was not currently in stock (which was very unusual) and I was notified immediately. Order was shipped within a few days. Very fast delivery. I have never had a problem dealing with Fetpak.”
Helpful Report
Posted 7 years ago
Margaret Nelson
Verified Buyer
“The product was everything I antispate, very nice!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fair price, fast delivery. Thanks!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Thank you for a well made product. Just what I needed.”
Helpful Report
Posted 7 years ago
John L Hearn
Verified Buyer
“I found just the right size bags I needed for my particular purpose. The price was even less than I had been paying at another outlet that discontinued the bags I required. I'll be ordering again soon and I'll even get FREE shipping. Great job Fetpak!”
Helpful Report
Posted 7 years ago
Sandra Hoppe
Verified Buyer
“they were great and understanding”
Helpful Report
Posted 7 years ago
Robert Winstanley
Verified Buyer
“Price, quality, availability and delivery are very good.”
Helpful Report
Posted 7 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews
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