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Fetpak Holdings, LLC Reviews

4.8 Rating 3,051 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Anonymous
Verified Buyer
“My order was exactly as I expected and arrived on time.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The items I ordered small brocade drawstring jewelry bags or not as nice as I had anticipated. They are smaller and the openings in them will barely fit a ring let alone earrings. I will keep them at this late date in December as I am stuck with them.”
Helpful Report
Posted 7 years ago
As described on our website the Brocade Cinches are 10" in diameter which folds up to hold jewelry or any small trinket. It also includes pocket inside. Generally the interior pockets are used to hold charms or rings. We have carried this item for over 15 years and never receive complaints on it. However if you are unhappy, please call us at 631-864-3090 and we will issue an RA number for you.
Posted 7 years ago
Eva Kryzanek
Verified Buyer
“Always the Best! That is why I keep coming back after all these years! Excellent service in all aspects! Competitive prices!”
Helpful Report
Posted 7 years ago
Kathleen Monahan
Verified Buyer
“Fast, friendly service. Will re-order from Fetpak! Thanks”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“As a Canadian customer I can no longer order from Fetpak. The original attraction was free shipping but now you no longer offer this, making the cost too expensive. I will order from Canadian suppliers in the future.”
Helpful Report
Posted 7 years ago
We understand your viewpoint on this. Just so you know, UPS and USPS shipping rates to Canada soared the last 4 years and despite our negotiated freight discounts we had no choice but to discontinue our free shipping to Canada. After us paying freight costs we were actually starting to lose money on many of our shipments to Canada. We are sorry this happened as we enjoyed many years of giving great service to our customers in Canada. Of course we still have many Canadian customers and shipping costs on lighter weight items is still reasonable, so you may want to inquire about freight costs from us, just let us know the items and quantities. It's possible you can still save money placing an order with Fetpak even after freight charges.
Posted 7 years ago
Christina Johnson
Verified Buyer
“Excellent choices; had just what I needed. My delivery came exactly when expected. No hassle.”
Helpful Report
Posted 7 years ago
Amanda Vermillion
Verified Buyer
“Online ordering didn't work for me, but the customer service by phone was very helpful. I received my products promptly and they are exactly what I was looking for.”
Helpful Report
Posted 7 years ago
Malcolm Kesson
Verified Buyer
“Very fast delivery of the goods.”
Helpful Report
Posted 7 years ago
David Staubach
Verified Buyer
“great price quickly shipped. thank you”
Helpful Report
Posted 7 years ago
Roberto Reyes
Verified Buyer
“quality of product and services, was delivered on time .. very good experience”
Helpful Report
Posted 7 years ago
Allen Deraney
Verified Buyer
“Good quality, packaging and delivery time.”
Helpful Report
Posted 7 years ago
JoAnn Wedge
Verified Buyer
“got the plastic bags today, on time, and in good condition, as expected. Thanks so much.”
Helpful Report
Posted 7 years ago
Loretta Boronat
Verified Buyer
“The quality of the envelopes was just what I needed, and my order was shipped to me right away.”
Helpful Report
Posted 7 years ago
James Nixon
Verified Buyer
“Good deal, as always”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Absolutely wonderful service and very nice tissue paper! Thanks!!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Quick efficient service. Quality products.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“It was very easy to place an order on-line and the selection was great! Thank you!”
Helpful Report
Posted 7 years ago
Anne Malone
Verified Buyer
“Fast shipping, free shipping. Wish you carried all the products I use.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“My order was HORRIBLY packed!!! The 2 items that I ordered were each in its own original thin manufacturer's box and they were simply wound together with packing tape. It looked like an "awful project" my 6 year old niece put together. Plus to make matters worse because there was no real substantial cardboard box used to pack the items, one of the thin boxes was torn at the bottom with items spilling out! You would think the items would be packed inside another box for protection. Would you want a microwave that is in its original box to be simply shipped as is with a shipping label on top and not placed inside a sturdier box for protection?”
Helpful Report
Posted 7 years ago
Since Fetpak pays for all freight charges we ship plastic bags in their own corrugated cartons to minimize freight cost. You ordered two cartons and we strapped both together. Maybe not the prettiest, but nevertheless very efficient and cost saving. This helps us maintain our free shipping policy which benefits all of our customers. On rare occasions there is damage but nearly all orders do arrive intact. We are sorry you were not happy with how the package arrived, but thankfully there was no damage.
Posted 7 years ago
Tom C. McKenney
Verified Buyer
“The handling of my order was all that one could wish; and the same is true of the shipping.”
Helpful Report
Posted 7 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews
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