Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,051 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

Write Your review

Tell us how Fetpak Holdings, LLC made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy to find out (before I made my purchase) that you are an American based company. Your service was accurate and speedy. I will use you again.”

Helpful Report

Posted 6 years ago

Hi Brenda, glad you liked our service. Looking forward to serving you again. Thank you for the 5 star review.

Posted 6 years ago

“Postage was due when order was delivered to me. I paid the full shipping price at checkout but was charge more when it arrived. For two little boxes that cost less than three dollars I paid nearly 9 dollars for shipping and then had to pay postage due of a 1.50 more! Total rip off and for what I received ripped off twice! Won’t shop here again! Also I receive no communication about my order.”

Helpful Report

Posted 6 years ago

The postage due will be refunded to your credit card today. That is our error and be assured that is not the norm. Our freight charge of $8.95 is for orders under $85.00. Your order totaled $2.78. Fetpak is a distributor and rarely does a customer purchase such a small dollar amount from us. However when someone does the $8.95 still applies to cover our shipping and processing costs.

Posted 6 years ago

“Website is user friendly and as always product shipped and received within 3 days!”

Helpful Report

Posted 6 years ago

Thank you for your positive review and 5 star rating. We hope to continue to serve you in the future.

Posted 6 years ago

“Easy to order and very fast shipping. They had a hard to find item I was looking for.”

Helpful Report

Posted 6 years ago

Glad you found what you were looking for at Fetpak. Thank you for the five star rating.

Posted 6 years ago

“Good customer service and very fast shipping. Nice products!”

Helpful Report

Posted 6 years ago

Hi Len, glad you were happy with our products and service. Thank you for the positive review.

Posted 6 years ago

“Great place but shipping sucks”

Helpful Report

Posted 6 years ago

Hi Kurk, your order was delayed in transit by UPS. We shipped your order the same day you ordered on 10/24. A trailer arrived late to transfer in IL on 10/26. This delayed your order one day as you received it on 10/30. We are sorry your order was during transit. Please understand that this is an exception and over 95% of orders are delivered on time by UPS.

Posted 6 years ago

“Thank you for another seamless transaction.”

Helpful Report

Posted 6 years ago

Thank you Kathy. We appreciate your repeat business. Looking forward to continuing to serve you.

Posted 6 years ago

“quality poor earring slots needed to be cut to use. packing poor”

Helpful Report

Posted 6 years ago

If Item was damaged due to poor packing or defect we will replace. On the replacement the issue with the slots would be checked before shipping out another. Please email manager@fetpak.com with your invoice number and we can replace.

Posted 6 years ago

“Very pleased!!”

Helpful Report

Posted 6 years ago

Cindy, thanks for the 5 Star Review.

Posted 6 years ago

“The bags were very thin. I should have paid more attention to the density before ordering--my fault. Very fast shipping and good packing though.”

Fetpak Holdings, LLC 3 star review on 28th October 2018

Helpful Report

Posted 6 years ago

You ordered our Cellophane Bags which are .8 Mil. We stock Polypropylene Bags which are much thicker (1.5 Mil) and probably better for your needs. Here is the link... https://www.fetpak.com/index.php/polypropylene-bags-polypropylene-bags-clear-c-377_389_390 If you are unhappy and want to return for a refund and to reorder please call our Customer Service as they will be glad to help you with this.

Posted 6 years ago

“Your customer service is top . But the product I ordered was below average and I returned it. Waiting for a refund. I will give this company another chance.”

Helpful Report

Posted 6 years ago

Not sure why you felt our Strung Merchandise Tags were not up to standard, but they are a thick 13 pt and made in USA. We see you are returning these and once received we will issue a full refund for the cost of the tags. Sorry it didn't work out for you, we will do our best to make sure your next order does.

Posted 6 years ago

“great prices, fast delivery. Thank you!”

Helpful Report

Posted 6 years ago

Thank you for the positive review.

Posted 6 years ago

“always fast and prompt in their delivery”

Helpful Report

Posted 6 years ago

Laura, thank you for being a repeat customer and the 5 star review, we appreciate that.

Posted 6 years ago

“Was very pleased with the product and fast dekivery”

Helpful Report

Posted 6 years ago

Glad you are happy with our products and quick delivery. Thank you for the positive review.

Posted 6 years ago

“Great customer service!!! Super-fast shipping!!! Quality boxes!!! Thank you!!!”

Helpful Report

Posted 6 years ago

Thanks for the great review Laurel. We hope to continue to supply you with boxes in the future.

Posted 6 years ago

“Good pricing and free shipping at reasonable order amounts.”

Helpful Report

Posted 6 years ago

William, thanks for the positive review. We appreciate it.

Posted 6 years ago

“Thank you, I receive my order.”

Helpful Report

Posted 6 years ago

We appreciate the 5 star rating. Thank you.

Posted 6 years ago

“Good selection, no minimum, free shipping on orders over $85, fast delivery.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and your positive comments.

Posted 6 years ago

“Always happy with my purchases. I've been ordering kraft boxes and bags for a few years now and the quality is always great and consistent! The shipping time is exceptional!!!!!!!!”

Helpful Report

Posted 6 years ago

Thank you for your positive comments Gina. We appreciate your repeat business with us and look forward to continuing to supply your needs in the future.

Posted 6 years ago

“I am a returning customer. Evert time I order something I am more than satisfied with my purchase. And that's why I will shop here again. The quality of the product is awesome and the shipping is VERY fast. Thank you for completing my order so fast.”

Helpful Report

Posted 6 years ago

Thank you Frances for taking the time to write a positive review. We are happy to have you as a repeat customer and are looking forward to continue to serve you in the future.

Posted 6 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews