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Fetpak Holdings, LLC Reviews

4.8 Rating 3,051 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Anonymous
Verified Buyer
“Excellent service. Order shipped right away. Excellent quality on heavy 1.5 ml. Tshirt bags. No more double bagging. These are strong bags. I like them so much I have already re-ordered. Tia”
Helpful Report
Posted 8 years ago
Mark Tinsky
Verified Buyer
“Very very quick service!”
Helpful Report
Posted 8 years ago
Gail A Chambers
Verified Buyer
“They are always available to answer questions and chat about their products. They are friendly and personable and have the best prices for what I need. Thanks!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“I ordered gold foil boxes. They arrived very promptly and were exactly as advertised.”
Helpful Report
Posted 8 years ago
Kristen Pickett
Verified Buyer
“Fetpak always gets my order to me super fast!”
Helpful Report
Posted 8 years ago
Linda Mash
Verified Buyer
“Prompt shipment and just extactly what I wanted”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Fast shipping and everything I ordered was just what I wanted. Will buy again for sure!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“This company is very unreasonable in regards to a refund. We sent a check which was promptly cashed, so we do not qualify for a refund. They were more than willing to accept our money but not willing to return it or even a portion of it. LET THE BUYER BEWARE unless you pay with Credit Card you will not receive a refund FOR ANY REASON. This should be stated in BOLD AT THE TOP on their website!”
Helpful Report
Posted 8 years ago
We give full refunds on all Credit Card or PayPal Orders, this represents 99% of our customers (besides open account customers). Unlike many of our competitors, we do not have any restocking fees. As it clearly states in our Terms of Sale, "We can only issue refunds on orders where payment was by Charge Card or PayPal, otherwise a replacement or credit to your Fetpak account will be issued." As with all purchases, we will gladly exchange the item you purchased for another product(s) at Fetpak.
Posted 8 years ago
Heather Gothard
Verified Buyer
“This was my first order from these folks, but it surely will not be my last! As an eBay seller, I am often on the lookout for shipping supplies. I do a great deal of comparison shopping, looking for best quality, price, and shipping costs. I found it all at Fetpak. They had just what I needed, shipped it uber-fast, and at an incredibly low, flat-rate shipping price. Thanks so much, I'll be back!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“This was my second order from Fetpak. The quality of the boxes is very good, the price is excellent. Very fast delivery.”
Helpful Report
Posted 8 years ago
Diane Allen
Verified Buyer
“I recommend Fetpak to everyone. Great products with great pricing and quick delivery. As a crafter that is everything I look for. At shows, I always carry a catalog to give to those that ask where I get my supplies. Thank you Fetpak for a great job.”
Helpful Report
Posted 8 years ago
Annabelle Albanese
Verified Buyer
“I like that Fetpak offers free shipping and discounts on bulk purchasing.”
Helpful Report
Posted 8 years ago
Sandra Dellano
Verified Buyer
“My entire order arrived as scheduled. Very well packed without any damage to the gift boxes in the order.”
Helpful Report
Posted 8 years ago
Jeffrey Spencer
Verified Buyer
“I was happy with how they handled my order up until I received it. I ordered the wrong size poly bags and emailed customer service asking what I could do in order to return them. I know most places charge a restock fee well I'm not sure what you charge considering I didn't even get a hey your screwed email back.”
Helpful Report
Posted 8 years ago
If you ordered the incorrect size bags we will be happy to accept a return on those for either a full refund or an exchange for the correct size. We do not charge a restocking fee. Please email manager@fetpak.com along with your invoice number and the item number(s) you want to return. Thank you.
Posted 8 years ago
Anonymous
Verified Buyer
“The bags are just what I wanted, and were difficult to locate (the size) so I was happy to find them online at Fetpak. However the one thing preventing from giving a higher rating is that it took a long time to receive them.”
Helpful Report
Posted 8 years ago
We located your order and found that you ordered on 10/16/16 Sunday at 1:09 PM ET. We shipped via UPS on 10/17/16 Monday. You received your order on 10/24/16 Monday. It's 5 business days from NY to CA, which is an on time delivery. Thank you for your order and feedback.
Posted 8 years ago
Anonymous
Verified Buyer
“Great quality. Quick service.”
Helpful Report
Posted 8 years ago
Ann Toledano
Verified Buyer
“Merchandise is very high quality. Order was received in a timely manner. Will definitely order again.”
Helpful Report
Posted 8 years ago
Jacqueline Duff
Verified Buyer
“My order arrived quickly....plus the price of 2x2 bags is great!”
Helpful Report
Posted 8 years ago
Reece LaPerna-Fernandez
Verified Buyer
“Thank you so much. Fetpak's site is user-friendly, and my shipment arrived in a short time, keeping me on schedule, which is important.”
Helpful Report
Posted 8 years ago
James Bouma
Verified Buyer
“Fetpak had the product I was looking for at a reasonable price & shipped my order promptly.”
Helpful Report
Posted 8 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews
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