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Fetpak Holdings, LLC Reviews

4.8 Rating 3,051 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Linda
Verified Buyer
“The shipping was a little high but overall it was a good purchase. I received my items within a few days and they were just as described.”
Helpful Report
Posted 9 years ago
Bonnie
Verified Buyer
“We've been using Fetpak for our drop ship company supplies for a few months now. We'd previously ordered product from China. After we considered shipping costs and availability we decided to try Fetpak to replace our other factory. We've been exceedingly happy with the product (which is superior to what we were getting from our previous source) and the delivery time. Our orders have always shipped clean in about 5 business days. We won't be looking for other suppliers for a very long time!”
Helpful Report
Posted 9 years ago
George
Verified Buyer
“Very fast service. Good quality product. Will definitely buy from them again.”
Helpful Report
Posted 9 years ago
Lexie
Verified Buyer
“It was a good experience shopping at Fetpak, I received everything I ordered in a short amount of time, and the quality was great. Thank You Fetpak!”
Helpful Report
Posted 9 years ago
Kathleen
Verified Buyer
“I love the tissue paper I purchased. It is very easy to use and is of great quality. I received my shipment very quickly. I was impressed with the company and the prices are great. Great company!”
Helpful Report
Posted 9 years ago
Annette
Verified Buyer
“Loved the gist boxes! We used them for jewelry bought discounted for bridesmaid's gifts!”
Helpful Report
Posted 9 years ago
Cynthia
Verified Buyer
“Fetpak rocks.... lovin the Fetpak and their products!!”
Helpful Report
Posted 9 years ago
Susan
Verified Buyer
“Ordered from this company and got the WORST junk. The paper bags came improperly shipped , all stacked together and the bags inside were ripped, stained,..just like some kids threw them into a box and sent them out to me. I feel like they were seconds..or thirds...not ordering again. Didn't send back cuz i didn't want to deal with the horrible customer service or pay for the return shipping. Just using them as lunch bags...need a lunch bag? I have LOTS of them..don't put anything too heavy in the bag..it might rip! I don't like to leave such a scathing review, but to be honest, i woudn't want others to deal with what i dealt with. They offered to have me send back the bags ( at my cost) then review at their discression what % of the bags were faulty then send back to me what was correct....please...are you kidding? Too much fuel waisted sending stupid bags back and forth across the US! I ordered from my usual contact...i won't stray again.”
Helpful Report
Posted 9 years ago
You sent us a photo of the bags and only a few pieces seemed to be damaged in transit. We offered to credit you or replace any damaged bags. However, you did not even open the bags in the other cases, you just seemed to want to reject everything. We just wanted you to inspect the entire shipment, not the few pieces that broke out of the cartons. When products arrive damaged, we try to always replace them, however replacing perfectly good items and sending merchandise across the country simply is not wise. Our Natural Kraft Paper Shopping Bags are all 1st Quality, Made in USA, and Made from 100% Recycled Materials. All are also FSC certified (Forest Stewardship Council US). For you to assume otherwise is just not correct.
Posted 9 years ago
Robert
Verified Buyer
“Good selection, price and delivery”
Helpful Report
Posted 9 years ago
Svea
Verified Buyer
“Shipment arrived in a timely manner. As ordered and in perfect shape.”
Helpful Report
Posted 9 years ago
Anne
Verified Buyer
“Exc”
Helpful Report
Posted 9 years ago
Susan
Verified Buyer
“These boards are a beautiful color but the hooks are too small and flimsy. But they were pretty inexpensive so you get what you pay for.”
Helpful Report
Posted 9 years ago
Susan, not sure which item of ours you are referring to. Please email manager@fetpak.com with the item number and your invoice number so we can check into this further.
Posted 9 years ago
Patricia
Verified Buyer
“The product (T-Bar jewelry stand) was as shown and described. It is what I wanted and I am happy with the purchase. The delivery of the order was timely and exceptional (given the usual time line for deliveries ordered). Thank you.”
Helpful Report
Posted 9 years ago
Raelene
Verified Buyer
“Delivery was very quick and we got everything that we ordered.”
Helpful Report
Posted 9 years ago
Morton
Verified Buyer
“Good product , good price, shipped timely. Nothing more to say. I'm pleased and will consider Fetpak for any future needs. Plymouth Park West, Inc. Rochester, New York”
Helpful Report
Posted 9 years ago
Kathy
Verified Buyer
“I ordered on the 13th of the month and I'm still waiting for my order.”
Helpful Report
Posted 9 years ago
Please email your order confirmation number and your shipping address zip code to manager@fetpak.com and we will check on the delay. Sorry for the inconvenience.
Posted 9 years ago
Kathy, we have not received payment yet, we will contact you today.
Posted 9 years ago
Richard
Verified Buyer
“Great product (Jewelry boxes-white). Very quick mailing. Will order again!”
Helpful Report
Posted 9 years ago
Dolly
Verified Buyer
“I love the earring and necklace gift boxes I received. They are exactly what I was looking for. Now, I am ready for birthdays, holidays, etc. The boxes are very well made and so pretty. Thank you so much !”
Helpful Report
Posted 9 years ago
J T
Verified Buyer
“Items always arrived very soon after placing order and are in good condition”
Helpful Report
Posted 9 years ago
AMELIA
Verified Buyer
“Fast servive and great prices”
Helpful Report
Posted 9 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews
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