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Fetpak Holdings, LLC Reviews

4.8 Rating 3,051 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Maureen Nathan
Verified Buyer
“Excellent, fast service”
Helpful Report
Posted 8 years ago
Nancy De La Zerda
Verified Buyer
“Very pleased with my purchase. Prompt shipping. Great product selections. Love the ring boxes I received. Will buy again. Thanks.”
Helpful Report
Posted 8 years ago
Lawrence Conley
Verified Buyer
“Excellent product, excellent price, good packaging and quick shipping. Thank you!”
Helpful Report
Posted 8 years ago
Mary Van Dahm
Verified Buyer
“Fetpak's products and prices are great! They have fast service and friendly sales people. My only complaints are: 1. They don't email me a notice of when the product has been shipped so that I can watch for it. (Our UPS delivery person doesn't ring the bell and I have found product on my porch on a Sunday that has sat there since Friday) 2. Their packers often don't use boxes that fit the product inside so they are hard to handle. I sometimes receive huge boxes that aren't even half full. The products arrive undamaged, but the boxes they come in are often torn or crumpled. They should learn to cut down the boxes to fit the product better. It would probably save them money on shipping, too!”
Helpful Report
Posted 8 years ago
We can email you a tracking number for your order before it's shipped, simply write that request in the comments box when ordering. On packing, usually our shipping department is very careful and attempts to consolidate whenever possible as this saves time and reduces our costs. It's possible the carton broke open and UPS repacked the order. If clear tape was used that is the case. However due to your comment we have again reviewed with our shipping department the value of consolidating orders. Thank you for your feedback and for being a great customer.
Posted 8 years ago
Jason Black
Verified Buyer
“Exactly what I ordered. Shipped fast. Will definitely be ordering again”
Helpful Report
Posted 8 years ago
Jeanna Fox
Verified Buyer
“Shipped very quickly and exactly as expected.”
Helpful Report
Posted 8 years ago
Genevieve Morley
Verified Buyer
“Fast, complete and free shipping ...who could ask for more when they place an order?”
Helpful Report
Posted 8 years ago
Beverly Davis
Verified Buyer
“VERRY happy with quality of the boxes I received. Service was fast too!”
Helpful Report
Posted 8 years ago
Donna Bartlett
Verified Buyer
“Good Price and quick delivery”
Helpful Report
Posted 8 years ago
Nancy Crockett
Verified Buyer
“The customer support was excellent and the order was very timely.”
Helpful Report
Posted 8 years ago
William Buchanan
Verified Buyer
“The pen boxes look so good! We are using these instead of the plastic box with a clear lid. This box adds the final touch of elegance for any pen purchase.”
Helpful Report
Posted 8 years ago
Roger Gage
Verified Buyer
“Items arrived in very good condition in a timely manner. I like the fact that I can order just what I need and am not required to buy in bulk.”
Helpful Report
Posted 8 years ago
Patricia Jones
Verified Buyer
“I received my order promptly and was very pleased with the items.”
Helpful Report
Posted 8 years ago
Rakiba Sonia
Verified Buyer
“I really liked your quick shipment. Also great job in Listening to my voice mail and follow up on it! Hope to do more future purchase!”
Helpful Report
Posted 8 years ago
Shawn Husk
Verified Buyer
“I've been using Fetpak products for my small business for years. They always ship super fast and their boxes are very high quality. I've tried other small jewelry boxes from other places and have been disappointed. Fetpak has never let me down in any way.”
Helpful Report
Posted 8 years ago
A. Wollman
Verified Buyer
“Customer service was very helpful, great products, and quick delivery. What could be better?”
Helpful Report
Posted 8 years ago
Henry Herzog
Verified Buyer
“the best very good”
Helpful Report
Posted 8 years ago
Jenavey Caldwell
Verified Buyer
“I received a broken sample box. 1 out of 3 boxes I ordered. And they resolved the issue immediately by offering replacement options. They displayed excellent customer service.”
Helpful Report
Posted 8 years ago
Fetpak always replaces any items damaged in transit. You simply need to contact us at manager@fetpak.com and let us know your invoice number and which box was damaged.
Posted 8 years ago
John Harley
Verified Buyer
“All items received were as advertised! thank you so much! i look forward to future business.”
Helpful Report
Posted 8 years ago
David Getz
Verified Buyer
“fast delivery-great bags”
Helpful Report
Posted 8 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,051 reviews
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