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Field and Trek Reviews

4.2 Rating 4,776 Reviews
F
Happiness Grade
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Email:

support@fieldandtrek.com

F

Delivery - Slow

0.00%
Industry Average
This company is failing to refund delivery costs which is outside of the terms and conditions on their website - they are ignoring all emails to customer services and they have no contact telephone numbers. Avoid this company. I will never buy from them, sports direct or hof again.
posted 4 years ago - Anonymous
Paid £7.99 for next day delivery and order has not gone out! NO contact number just emails. This is not good enough will never us again!!
posted 6 years ago - Anonymous
Short delivery, and no reply to my email. Then they won't answer the phone
posted 6 years ago - John Jacob
Considering I haven’t received my goods And I paid for next day delivery I think you’re service is disgusting and I want a full refund on boots and delivery 😡😡😡😡
posted 6 years ago - Tim Dooley
Paid for next day delivery and 3 days later they have still not arrived! Tracking says they tried to delivery 2 days ago, I was at home all day decorating front hallway, no deliveries or cards put through door. Then not even attempted to deliver for last 2 days. Exceptionally bad service.
posted 6 years ago - Jonathan Rhodes
Terrible telephone contact available following hermes delivery problems which felt impossible to solve.
posted 6 years ago - Aled Williams
still awaiting delivery?
posted 6 years ago - Kate Francis
Terrible. Ordered x2 pairs running shoes on 05/05, paid for express delivery. Still havent received them (11/05). Tracking link doesnt work. Going away this evening, so no good to me now. still haven't heard from customer support after contacting.
posted 6 years ago - Karen Wrack
Despite paying for next day delivery and being given a date, my shoes have still not arrived. I go to the Hermes website to track them and there is an error. Pity, because you were recommended to me by my Podiatrist. not sure I will be back
posted 6 years ago - Carolyn Allan
still waiting for delivery,we have now stayed in for 2 days in a row.hermes site is no help just says two attempts made but where is my parcel?this is now the 3rd parcel hermes have messed up,not goog enough.i go on hols in a few days if i dont get my boots before i go i will not need them.
posted 6 years ago - Richard Wierzbianski