Finder.com.au Reviews

Name: Finder.com.au
Address: 99 York Street, Sydney, New South Wales
Rating: 4.69

4.7 Rating 806 Reviews

94 %

of reviewers recommend Finder.com.au

4.7

Based on 806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Finder.com.au:

Unlock Your Financial Freedom. Finder And Find Out.

Visit Website

Location:

99 York Street,
Sydney
New South Wales
2000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good easy for me”

Helpful Report

Posted 5 years ago

Hi Rashmi, Thanks for your feedback! Great to know you find our comparison site easy-to-use. Please feel free to send us an email (gxcustomercare@finder.com) if you'd like to share something that we can improve on. Cheers! :)

Posted 5 years ago

“The most comprehensive and informative list of Mortgage providers that I could find.”

Helpful Report

Posted 5 years ago

Hi Peter, Thanks very much for your awesome feedback! It's great to hear that you've found our mortgage broker's guide comprehensive and informative. If you have anything in mind that you'd like to share to make our site better, please feel free to send us an email at gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

“very quick sie ++++++++++++++”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your feedback! Hope you can visit our site again and compare a wide range of services and financial products. If you need help with anything, our Customer Care team can assist. You can send an email at gxcustomercare@finder.com Cheers! :)

Posted 5 years ago

“It seems like a very useful site. Found out about things in the air travel industry that I would not have known. Will definitely use it in the future.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your wonderful feedback and for finding our site useful. It's great to know that our travel comparison guide was able to help you find new options. And love to hear you'll use Finder again! :) Cheers! :)

Posted 5 years ago

“I enjoy reading your emails and find them very useful. Keep them coming. Thanks.”

Helpful Report

Posted 5 years ago

Hello there, Thanks very much for your feedback! Looks like you're one of our newsletter subscribers! We're glad to hear you enjoy reading our emails and find the information useful! We indeed tailor all of our newsletters to what you're most interested in. So please feel free to subscribe to any topic/content you'd like to learn more! Cheers! :)

Posted 5 years ago

“Very helpful and easy to use”

Helpful Report

Posted 5 years ago

Hi Troy! Thank you for your wonderful feedback and for finding our comparison site helpful and easy-to-use! We'd love to hear from you more! If you have any questions or suggestions, our Customer Care team is just an email away! Just shoot a message to gxcustomercare@finder.com. Hope you can visit Finder again! :)

Posted 5 years ago

“Finder is the bomb. Save so much time looking all over. Would be better if it helped more with how to apply and put important info like income level allows you to get this much credit card limits instead of having to dig down. For example a chart with your income down one axis and amounts you can get credit for along other axis. After all the reason people are there is to get actionable data.”

Helpful Report

Posted 5 years ago

Hello there, Thank you for your great feedback! Please know that we always welcome and we value our users' suggestions to help our comparison site improve. We hope you could chat with our Customer Care team who can guide you through comparing your credit card options that may match your income. You might like to see our informative guide around this topic! Or please feel free to email us at gxcustomercare@finder.com. We'd be more than glad to help! :) Hope to hear from you! :)

Posted 5 years ago

“Good rate 👍”

Helpful Report

Posted 5 years ago

Hi Sharon, Thank you for giving Finder 5-star review! Hope you're able to find what you're looking for and compare your options successfully. :) Please feel free to visit our site again. If you have any questions, you can just shoot us a message at gxcustomercare@finder.com Cheers! :)

Posted 5 years ago

“Great gave you multiple choice to suit your needs and pocket”

Helpful Report

Posted 5 years ago

Hi Wazza, Thanks for the awesome feedback! To be able to make an informed decision is indeed our mission! Great to know you're able to choose the product/service of your preference and budget! Please feel free to come back! If you need help, shooting us an email is just an easy way! It's gxcustomercare@finder.com Cheers!

Posted 5 years ago

“This Site is very good . and helps with all inquiries”

Helpful Report

Posted 5 years ago

Hi Paul, Thanks much for your awesome feedback! Finder's mission is to always help our users make better decisions. With that, we also mean a better website and service! It's always our please to help. :) Please visit us again soon! :)

Posted 5 years ago

“Hopeless. Couldn't remember previous login details so decided to renew sign-in with different details. Wouldn't let me. Know I don't know if my personal details have gone to someone else to use. No feed back from Finder staff, no return phone calls or emails.”

Helpful Report

Posted 5 years ago

Sorry to hear you were unable to sign up using your new details. We have strict security measures in place to ensure your personal information is not passed on to anyone else. Please get in touch with our customer service team at gxcustomercare@finder.com so they can help you create a new account. Alternatively, if you send us a direct message with your contact number we can have a member of the team call you directly. Thanks, The Finder team

Posted 5 years ago

“Good Online Credit Check product. However, my Residential address was my old one and I could not find any way of updating it myself online. Hence the 4 vs 5 Star rating.”

Helpful Report

Posted 5 years ago

Hello there, Thanks for your feedback! Great you've used our credit score service! Our Customer Care team can help if you need guidance on how you can update your information, please feel free to reach them out through Live Chat or email at gxcustomercare@finder.com. Hope to hear from you! :)

Posted 5 years ago

“Gave me false hope and a false credit score very unhappy”

Helpful Report

Posted 5 years ago

Hi, We’re sorry to hear your unhappy with your experience on Finder. If you can please provide some more details with our Customer Care team via gxcustomercare@finder.com hopefully we can get to the bottom of your false score and try and solve the issue.

Posted 5 years ago

“It is quick and easy to get information”

Helpful Report

Posted 5 years ago

Hi there, Thanks for giving us five stars! It's always our pleasure to provide an easy-to-use website with accurate information. If there's anything you like us to improve, we love to listen to it. Just send us a quick email at gxcustomercare@finder.com Hope you can also visit Finder again soon! Cheers! :)

Posted 5 years ago

“Not bad for a free / information driven service. Live chat wasn't great”

Helpful Report

Posted 5 years ago

Hi, Thanks for sharing your feedback. So we can improve, can you provide more detail about what was unsatisfactory about your live chat experience? You can respond to this message or you can email our team at gxcustomercare@finder.com.

Posted 5 years ago

“Found the information conflicting”

Helpful Report

Posted 5 years ago

We’re sorry to hear you found the information conflicting. So we can improve the quality of the content you’re referring to, can you please let us know which page you were on or where you found the content conflicting? Please email it to our customer service team at gxcustomercare@finder.com - we appreciate your feedback.

Posted 5 years ago

“I found finder excellent. Gave me several different quotes which made it easy for me to lock in a policy.”

Helpful Report

Posted 5 years ago

Wow! Thanks for that great feedback, Robyn! We're glad you're able to get the quote for the policy you're looking for! We hope you'll use Finder again for your comparison needs for other financial products and services! In case, we're just one email away at gxcustomercare@finder.com Cheers! :)

Posted 5 years ago

“Fast and comprehensive”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your feedback and for finding our comparison site fast and comprehensive! We'd like to make it better, so we appreciate your suggestions or even questions if there's any. Please feel free to email us at gxcustomercare@finder.com. Cheers!

Posted 5 years ago

“I signed up for a WEEKLY newsletter. So far I have received two emails in two days. If I receive any more other than the WEEKLY newsletter I signed up for I will unsubscribe.”

Helpful Report

Posted 5 years ago

We've had our team look into this and unfortunately we had a backend issue that was triggering a second email in this short space of time. This has been fixed and moving forward you will only receive your weekly digest. Apologies for the extra email you received. Thanks, The Finder team

Posted 5 years ago

“Need urgent payment please moving out and gotta license my car”

Helpful Report

Posted 5 years ago

Hi Alirah, Thanks for leaving us feedback! At Finder, you can find a wide range of services and financial products. If you need help in comparing your loan options, our Customer Care Team can surely help. Please send shoot us an email anytime at gxcustomercare@finder.com Hope to hear from you! :)

Posted 5 years ago

Finder.com.au is rated 4.7 based on 806 reviews