Finder.com.au Reviews

Name: Finder.com.au
Address: 99 York Street, Sydney, New South Wales
Rating: 4.69

4.7 Rating 806 Reviews

94 %

of reviewers recommend Finder.com.au

4.7

Based on 806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Finder.com.au:

Unlock Your Financial Freedom. Finder And Find Out.

Visit Website

Location:

99 York Street,
Sydney
New South Wales
2000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very quick and guided me greatly , thanks I recommend the service.”

Helpful Report

Posted 4 years ago

Hi Mansoor, We appreciate your 5-star review and positive feedback on your experience with Finder. We hope you'll visit Finder again. It's our pleasure to help you. Cheers!

Posted 4 years ago

“No complaints.”

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Posted 4 years ago

Hi there, Thanks for your 5-star review, we greatly appreciate it. We hope that you'll visit and use Finder again, it's our pleasure to help you compare financial products and services. Cheers!

Posted 4 years ago

“I absolutely love this website and all the incredible individuals that work on the other side of screen. Those that have taken my questions worked them and found answers extremely efficiently. They were also very professional and courteous. Well done team!!”

Helpful Report

Posted 4 years ago

Hi Jason, Thank you very much for your wonderful feedback and for giving Finder a 5-star review! Our team is delighted to hear such comment and this made us more inspired to be of service to you and all of our users efficiently and genuinely. If there is anything else we can further help, please feel free to come back. We love to hear feedback on how we can improve, in case, do let us know, too! We're just one email away - gxcustomercare@finder.com. Cheers! :)

Posted 4 years ago

“The support person, Ems was very helpful and and friendly. She answered my question quickly.”

Helpful Report

Posted 4 years ago

Hi there, Thanks for your awesome feedback for our crew and for the 5-star rating! It's always our delight to help our users promptly in a friendly way! If there is anything else you need help with, please feel free to contact our team again. :) Hope to hear from you again soon! Cheers!

Posted 4 years ago

“Prompt response. Answered my query.”

Helpful Report

Posted 4 years ago

Hello there, Thank you for giving Finder 5-star rating! We're always happy to help you as quickly and in any way as we can! Please feel free to let us know if you have anything in mind for us to improve. We'd love to hear your thoughts or suggestions. For any help in comparing your options via our site, our team is available 24/7. Cheers! :)

Posted 4 years ago

“It great... Nonid to worry....”

Helpful Report

Posted 4 years ago

Hello Leeson, Thanks for your feedback! We're glad you came into our site and find it great! If you have any more concerns or need help in comparing your options for services and financial products, please don't hesitate to let us know. We're here to help! Hope to see you again visiting Finder soon! Cheers! :)

Posted 4 years ago

“If your truely genuine iam guite happy with your research”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for your feedback! Yes, we're genuinely happy to assist you and it's always our main goal to help our users make a sound financial decision. We're also glad you're happy with what we've found for you that helped in your research. Please feel free to come back! Cheers! :)

Posted 4 years ago

“Very good advice , a great help . Thank you .”

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Posted 4 years ago

Hi there, Thank you very much for your 5-rating for Finder! Indeed it's always our pleasure to assist and help you make an informed decision! Please feel free to come back at any time if you need assistance in comparing your options for a wide range of services and financial products. Cheers! :)

Posted 4 years ago

“On my first occasion to view my credit score, I note that I'm employed by the ANZ Bank. I have never been employed by the ANZ Bank. Yesterday, I received an email from Finder stating that my credit limits had increased. Again, incorrect!”

Helpful Report

Posted 4 years ago

Hi, Sorry to hear some of the information is incorrect on your credit file. You can request a correction directly with Experian which is the credit bureau that provides your credit score. You can email them at creditreport@au.experian.com. Make sure you include the term ‘correction request’ in the subject line, and include: - A full description of the change you’d like Experian to make to your Experian Credit Report. This includes the details of the incorrect information on your file, what you’d like it to be replaced with, and the reason you’re requesting the change. - Documents that confirm the new details are correct. - Copies of documents that verify your identity If you have any further questions regarding your credit file please get in touch with us at gxcareescalations@finder.com.

Posted 4 years ago

“I have now an idea how to get a better car loan but still looking”

Helpful Report

Posted 4 years ago

Hi Jaliya, Thanks for your 5-star review. It's our pleasure to help you compare car loans and other financial products or services. Please don't hesitate to get in touch with our customer support if you need assistance in comparing your loan options or if you have questions about a particular product. Cheers!

Posted 4 years ago

“I never give 10s when grading it's not good to be that absolute. I never knew you guys existed I found it by accident I'm stumbling around about online loans and I saw your page. I will include finder in my search process if you are what I think you are Very good 👍 thanks”

Helpful Report

Posted 4 years ago

Hi Michael, We're glad that you found and used our website for comparing loans. Please feel free to visit Finder again. We can help you compare a wide range of financial products and services. You can also reach out to our customer support if you have questions. We are available 24/7. Cheers!

Posted 4 years ago

“Elma was extremely amazing and patient with all the questions and searches I asked off her”

Helpful Report

Posted 4 years ago

Hi Jayne, Thanks for giving Finder 5-star review and for your awesome feedback for Elma! Our Customer Care Team is always delighted to assist you with your concerns at any time. They're ready to guide you in searching and comparing you options as well. Please feel free to come back and check out our site again. Cheers! :)

Posted 4 years ago

“They agents are the best so far .. Efficient and deligent workers . No lack of information . Zero inaccurate answers to every questions asked .. I recommend them the best...”

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Posted 4 years ago

Hi Kelvin, We appreciate your awesome feedback :) We're glad that you had a positive experience with our customer support. Please feel free to use Finder anytime. It's our pleasure to help. Cheers!

Posted 4 years ago

“Mai was very polite and went out of her way to help me. Mai was quick to answer my enquiry via quick chat. I also found out that my details didnt match the system used to identify me. Thanks heaps Finder for bring it to my attention”

Helpful Report

Posted 4 years ago

Hi Gabrielle, Wow! Thanks for your 5-star review and awesome feedback for our crew! This comment is inspiring us to become better at what we do! It's always our pleasure to help. Please feel free to come back if you need more assistance. Cheers! :)

Posted 4 years ago

“Easy to know my rating and I can be more careful all repayment to get better rating r the rest of my life.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your great feedback! We're happy that you used Finder to get your free credit score and the service helped you to become more organised in your repayments. If you need more help or have questions about the services and financial products we featured on the site, please feel free to let us know via email at gxcustomercare@finder.com. Cheers! :)

Posted 4 years ago

“Excelente usenlo”

Helpful Report

Posted 4 years ago

Hi Fanny, Thank you for the 5-star rating for Finder! It's our main goal to offer you excellent service and a site that's helpful for your comparison needs be it for different services or financial products. If you have questions, please feel free to email us at gxcustomercare@finder.com. Cheers! :)

Posted 4 years ago

“One website to get answers for which company to go with. Also FREE credit check is a bonus”

Helpful Report

Posted 4 years ago

Hi Rachael, Thanks for your awesome feedback for Finder! We're glad you got answers to your questions from our site and have used our free credit score service! If you have any ideas that you'd like to share to improve our site/ service, please feel free to shoot us an email at gxcustomercare@finder.com. Cheers! :)

Posted 4 years ago

“Discovered what my credit score was for FREE!! Now to work on getting it back on track all thanks to Finder :)”

Helpful Report

Posted 4 years ago

Hi Rachael, Yay! Thanks heaps for the 5-star rating! Indeed our credit score service is free! We're happy that you use it to know your rating as to your guide to managing your finances. Hope you can visit our site again to compare a wide variety of services and financial products. In case, we're just an email away for your questions - gxcustomercare@finder.com. Cheers! :)

Posted 4 years ago

“I find finder really great”

Helpful Report

Posted 4 years ago

Hello Marie, Thanks for your great feedback for Finder! It's always our goal to help and we're happy that we can in any way. If you need more assistance or guide in comparing your options for services and financial products, our helpful crew is available 24/7. Just shoot an email at gxcustomercare@finder.com. Hope to hear from you soon! Cheers!

Posted 4 years ago

“It was prompt response, and she was thorough investigating my concerns”

Helpful Report

Posted 4 years ago

Hi Milly, Thank you for your wonderful feedback! We're delighted to offer you a prompt response! Please don't hesitate to come back if you need more help especially when it comes to comparing your options for a wide range of services and financial products. Our Care team is 24/7-ready and just an email away - gxcustomercare@finder.com. Cheers! :)

Posted 4 years ago

Finder.com.au is rated 4.7 based on 806 reviews