Finder.com.au Reviews

Name: Finder.com.au
Address: 99 York Street, Sydney, New South Wales
Rating: 4.69

4.7 Rating 806 Reviews

94 %

of reviewers recommend Finder.com.au

4.7

Based on 806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Finder.com.au:

Unlock Your Financial Freedom. Finder And Find Out.

Visit Website

Location:

99 York Street,
Sydney
New South Wales
2000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online chat is very help. I was given the advice I needed straight away. Thanks for providing such helpful services”

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Posted 4 years ago

Hi there, Thanks very much for your feedback! We're glad to hear you've been assisted by our Chat team quickly. It's always our goal to assist especially if it can help you make a better decision. In case you have any more questions or even suggestions so we can be better, please feel free to let know us via email at gxcustomercare@finder.com. Cheers! :)

Posted 4 years ago

“Finder provided me with a question I had on the TRS scheme. The agent named Resty was very knowledgeable and provided me with a lot of information. Thank you Finder. Keep up the good work.”

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Posted 4 years ago

Hi Kim, Thanks for your 5-star review. We're glad to hear of your awesome experience with one of our customer care specialists. It's our pleasure to help :) Feel free to visit Finder again soon. Cheers!

Posted 4 years ago

“I have only used Finder to check out my Credit Score. Easily done.”

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Posted 4 years ago

Hi Janet, Thanks for leaving us a 5-star review. We're glad that you were able to easily get your free credit score :) If you are interested to compare the financial products and services that you can get with your credit score, we can also help. You can chat with our customer care specialists at any time. Feel free to use Finder again. Cheers!

Posted 4 years ago

“Because not all information stated is correct...and its near impossible to get it fixed”

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Posted 4 years ago

Hi, If you can identify the page where you believe the incorrect information is, we can look into this as a priority. Please share more details with our customer care team at gxcustomercare@finder.com.

Posted 4 years ago

“Credit scores are not very accurate. No where near my actual score . Even after it updated the following month apparently”

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Posted 4 years ago

Hi, Thanks for your review. Finder uses the credit bureau Experian to provide your credit score, which is calculated using comprehensive credit data. Other sites may be using different credit bureaus which is why you may be getting a slightly different score from other sites. If you want to find out more about how your score was calculated, please get in contact with Experian: http://www.experian.com.au/contact-us Alternatively, you can get in touch with our customer service team at gxcustomercare@finder.com if you need assistance.

Posted 4 years ago

“Very helpful and informative and very good at looking into my further information about my query with out me even having to ask. Thank you Judith”

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Posted 4 years ago

Hi Caroline, We're glad to hear of your awesome experience with Finder :) Thanks for sharing it and for giving us a 5-star rating. Feel free to visit Finder again. It's our pleasure to help. Cheers!

Posted 4 years ago

“Stephenie was pleasant, quick and helpful.”

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Posted 4 years ago

Hi Craig, Thanks for giving us a 5-star rating. We're glad to hear of your awesome experience with our customer care team. It's our pleasure to help :) Feel free to visit Finder again, soon. Cheers!

Posted 4 years ago

“Was easy,fast and so much informative”

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() - Posted 4 years ago

Hi Lewis, Thanks for taking the time to leave us a 5-star rating. We're glad that you had a positive experience with Finder. We hope that you'll visit us again soon. Cheers!

Posted 4 years ago

“The service was friendly, competent and was able to give me the right information I needed.”

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Posted 4 years ago

Hi Jocelyn, We're happy to hear of your positive experience with Finder. It's our pleasure to help. Feel free to visit Finder again. If you have any questions, you may also reach out to our customer support team. We are available 24/7. Cheers!

Posted 4 years ago

“Thanks to finder platform it really help me to more information about WorldRemit and Moneygram”

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Posted 4 years ago

Hi David, Thanks for your time to leave us a 5-star rating. It's our pleasure to help you find more information about money transfer providers. Feel free to visit us again. Our customer support team is also available 24/7 if you have any questions. Cheers!

Posted 4 years ago

“Warry helpful and extremely jusfful”

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Posted 4 years ago

Hi Chris, Thanks for taking the time to give us a 5-star review. We're glad that you had an awesome experience with Finder. Feel free to visit us again. It's our pleasure to help. Cheers!

Posted 4 years ago

“Most helpful with quick responses and fantastic suggestions.”

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Posted 4 years ago

Hi Eve, Thanks for giving us a 5-star rating. We're glad to hear of your awesome experience with Finder. Feel free to visit us again. Cheers!

Posted 4 years ago

“Was really good & the chat support knew what my problem was”

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Posted 4 years ago

Hi there, Thanks for taking the time to leave positive feedback for Finder. Feel free to visit Finder again or contact our customer service team. It's our pleasure to help. :) Cheers!

Posted 4 years ago

“Great help Thanks Bella”

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Posted 4 years ago

Hi Lyn, Thanks for your 5-star review. It's our pleasure to help you. You can use Finder or contact our customer service team at gxcustomercare@finder.com any time. Cheers!

Posted 4 years ago

“"Finder" is so much better for the consumer than the phone because response is much quicker and there is no miscommunication with the written word which cannot be re-phrased.”

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Posted 4 years ago

Hi there, Thanks for giving us a 5-star rating. We also appreciate your awesome review :) We're glad that you had a positive experience with our customer service team. Feel free to visit or contact us again. Cheers!

Posted 4 years ago

“I asked a couple of simple ??? & got back Answers & links that I could understand. With friendly service. I hope the App works well.”

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Posted 4 years ago

Hi DBoon, Thanks for taking the time to leave us a 5-star review. It's our pleasure to help find answers to your questions. We hope that you'll visit Finder again :) Should you have questions about the Finder app, please get in touch with our customer service team at gxcustomercare@finder.com. Cheers!

Posted 4 years ago

“Nikki was very helpful she is a great professional & assest to your company.”

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Posted 4 years ago

Hi Kelvin, Thanks for giving us a 5-star review. We also appreciate your awesome comment about your positive experience in getting in touch with our customer support. Feel free to visit Finder any time :) It's our pleasure to help. Cheers!

Posted 4 years ago

“In comparing the travel insurance companies, I was able to look for the one I needed quickly. Thankyou.”

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Posted 4 years ago

Hi there, Thanks for sharing your awesome experience in using Finder. We're glad that you found the right coverage quickly! Safe travels to you! Cheers!

Posted 4 years ago

“Way more trustworthy & easier to navigate than other credit reporting sites.”

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Posted 4 years ago

Hi Michelle, Thanks for your 5-star review and awesome feedback :) It's our pleasure to help. Feel free to visit Finder again. Cheers!

Posted 4 years ago

“Very easy to use . The out come w ooth your products ate very good”

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Posted 4 years ago

Hi John, It's nice to hear your positive feedback. It's our pleasure to help. :) Feel free to use Finder again. If you have questions, you can also get in touch with our customer service team at gxcustomercare@finder.com. Cheers!

Posted 4 years ago

Finder.com.au is rated 4.7 based on 806 reviews