Finder.com.au Reviews

Name: Finder.com.au
Address: 99 York Street, Sydney, New South Wales
Rating: 4.69

4.7 Rating 806 Reviews

94 %

of reviewers recommend Finder.com.au

4.7

Based on 806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Finder.com.au:

Unlock Your Financial Freedom. Finder And Find Out.

Visit Website

Location:

99 York Street,
Sydney
New South Wales
2000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good information, great customer service - helpful, friendly and efficient”

Helpful Report

Posted 5 years ago

Hi there, Thanks for giving us a 5-star rating :) It's our pleasure to provide useful and up-to-date information to help you and all our other website users make better decisions. If you have questions or you need assistance in finding the right information, our customer service team is just here to help. Cheers!

Posted 5 years ago

“What a fantastic service!! Found what I was looking for really fast and with clear precise information, Highly recommend this service”

Helpful Report

Posted 5 years ago

Hi there, Thanks for giving us a 5-star rating. It's our pleasure to help our website users make better decisions by providing clear and helpful information. Please feel free to visit us again. Cheers!

Posted 5 years ago

“Tried to put in licence identification but would t accept it very annoying for a digitally challenged person.jonelhatty2@bigpond”

Helpful Report

Posted 5 years ago

Hi, We’re sorry you didn’t have a positive experience on Finder. If you’re identification wasn’t accepted, this may have happened if you entered your card number instead of your license number or if you didn’t enter the full name that appears on your license. If you’d like to try again, please check that you entered the correct details and that you didn’t have internet issues at the time of inputting your details. If you still don’t receive a confirmation email, please email our team at gxcustomercare@finder.com and they can assist you.

Posted 5 years ago

“Such an easy sight to work around. Thank you.”

Helpful Report

Posted 5 years ago

Hi there, Thanks very much for your feedback! We're happy to offer a comparison site that's easy-to-use with a wide variety of services and financial product options. We hope that you're able to make an informed decision with the help of our site tools! Please do let us know if you have anything to share for us to become better. Our team can be emailed at gxcustomercare@finder.com. Hope to see you visit Finder again! Cheers! :)

Posted 5 years ago

“This is the best site in australia when it comes to comparing financial products like loans , credit cards even phone plans .”

Helpful Report

Posted 5 years ago

Hi Peter, Wow! Thank you very much for your awesome feedback! Your comment is very inspiring and makes the whole Finder team all the more stirred towards providing excellent service to all our users! We're always here to help in comparing your options for a wide range of services and financial products! Please feel free to visit us regularly! Cheers! :)

Posted 5 years ago

Hi Peter, Wow! Thank you for your 5-star review for Finder! We're super delighted that you've used our site in comparing your options for a wide range of financial products. It's our pleasure to provide you excellent service and help you in making a sound decision! :) Please feel free to visit us again soon! Cheers! :)

Posted 5 years ago

“This app is the best I've used out of the the rest. I will recommend to everyone.”

Helpful Report

Posted 5 years ago

Yay! Thanks very much for that very great feedback, Heath! We're so glad to hear you'd recommend Finder! It's inspiring us all the more to improve our service so we can help more users make a sound financial decision! Please feel free to visit Finder again. Cheers! :)

Posted 5 years ago

“Every time I went to retrieve my travel insurance quote I was redirected to the beginning of the quote page and had to start all over again 😭😭😭”

Helpful Report

Posted 5 years ago

Hi, Sorry to hear you were unable to retrieve your travel insurance quote. I’ve flagged this with our tech and publishing teams who are looking into this as a priority. I will have a member of the insurance team contact you directly to find out more about your experience and to assist you with finding a quote. Apologies for the inconvenience.

Posted 5 years ago

“Requested to speak with someone over the phone and didn't even get a response from the chat for 2 days!!!”

Helpful Report

Posted 5 years ago

Hi, We’re sorry for the delay in coming back to you - that’s our mistake. We’ll send you a private message to get your best contact number so we can get one of our customer service representatives call you right away. We apologise for the inconvenience, and we hope you visit Finder again soon.

Posted 5 years ago

“I was curious and the score rating as my daughter has a score of 720? and i have 797? As she lives of credit (cards) all her life and Institutions love her for it! She has had 6 car loans when she could of bought 1 car to last for about 4-7 yrs, But she's the one who likes to keep up with the trend and thrive of today's standards of living of credit as she feels like she's rich? And i work and my wife is on the Pension and we still scrape by day to day and week to week and some days she's crying poor sometimes ,But she has time to go away willy nilly etc...... And she' 42 yrs old claiming Centrelink and working whatever hours here and there And still Whinging........”

Helpful Report

Posted 5 years ago

Hi John, Thank you for leaving Finder your feedback! Are those credit scores you've mentioned were generated from Finder? These numbers are above average already and can be a good indicator that you can get the credit that you and your daughter would want (plus meeting the eligibility criteria of the lender of course). In case you'd need help in finding a suitable financial or credit product or you have questions around the credit score, please feel free to contact our Care team via gxcustomercare@finder.com. Hope to hear from you soon! Cheers! :)

Posted 5 years ago

“Finder.com.au isreally committed to Help those people working who are working hard and focusing on cleaning up their credit file for a better and healthier financial future!”

Helpful Report

Posted 5 years ago

Hi Ambroise, Thank you for your amazing feedback and for using our credit score service! It's our honor and pleasure to help all our users make a sound financial decision. Please don't hesitate to let us know if you have any ideas to share so we can improve. Our team can be emailed at gxcustomercare@finder.com. Hope you can visit Finder again soon! Cheers! :)

Posted 5 years ago

“Very satisfactry over all.”

Helpful Report

Posted 5 years ago

Hello Kay, Thank you for your feedback! We're glad to know that you find our comparison site and services very satisfactory! Please feel free to send us your ideas or suggestions where we can improve and become better. Our Care team is available 24/7 and you can shoot us an email at gxcustomercare@finder.com. Please feel free to visit our site again soon! Cheers! :)

Posted 5 years ago

“They have been let me know about significant updated since I created an account with the finder.”

Helpful Report

Posted 5 years ago

Hi Kamruz, Thank you for your feedback! We're super glad you've got a Finder account and used our services to compare your options from a wide variety of services and financial products. Our main goal is to help you make a better decision. Please feel free to visit our website regularly. Cheers! :)

Posted 5 years ago

“Fast and efficient very accurate and easy access to what you really required. Excellent”

Helpful Report

Posted 5 years ago

Wow! Thanks much for your wonderful feedback for Finder! We're very happy you find our comparison service and website fast and efficient with accurate and easy-to-use information. We're indeed always aiming for excellence to serve all our users! Please feel free to visit us again soon! Hope you can also share your ideas for us to become better at gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

“Very patient and helpful.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your 5-star review! We're glad you've used our site in comparing your options for a wide range of services and financial products in the market. We'd love to assist all our users to make your journey smooth and engaging. Please feel free to use our site again. Cheers! :)

Posted 5 years ago

“Great tool to find answers especially when declared bankrupt. Help of your staff is amazing.”

Helpful Report

Posted 5 years ago

Hi Romana, Thank you for your wonderful feedback! It's always our mission to provide our users with an informative site that can help you make a sound financial decision. Indeed our staff is always to delighted assist all our users with their inquiries. Hope you can visit Finder again. :)

Posted 5 years ago

“No they couldn't find my email at all 🤷🏻‍♀️”

Helpful Report

Posted 5 years ago

Hi Patrice, Thanks for your review. We’d like to look into this for you. If you can provide more details about how we can help you, our customer care team may be able to explain why we were unable to locate your email. You can contact them on gxcustomercare@finder.com

Posted 5 years ago

“Can be very helpful.”

Helpful Report

Posted 5 years ago

Hi Paraha, Thank you for your feedback! We're glad to help anytime! Please feel free to send us an email at gxcustomercare@finder.com if there's anything you can share for us to improve and become better. We'd always love to hear from our users! Cheers! :)

Posted 5 years ago

“Wonderful easy to use”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your wonderful feedback and for finding our comparison site easy-to-use! We're glad to help at any time if you have any questions! Please feel free to chat with our team or email us at gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

“Really Boring same on crap”

Helpful Report

Posted 5 years ago

Hi, Sorry to hear you didn’t have a positive experience on Finder. If you have ideas about how we can improve the user experience or our site content, please email us at gxcustomercare@finder.com.

Posted 5 years ago

“Yes it was easy to use and answered my questions to help me understand the process.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your feedback! Great to know that you find our comparison site easy-to-use and your queries been answered! Please feel free to come back and if you need help with anything, you can message us at gxcustomercare@finder.com anytime! :) Cheers! :)

Posted 5 years ago

Finder.com.au is rated 4.7 based on 806 reviews