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FireRetardantShirts.com Reviews

4.6 Rating 342 Reviews
88 %
of reviewers recommend FireRetardantShirts.com
Company Reviews Product Reviews
737
 Metrics Info
4.6
Based on 342 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read FireRetardantShirts.com Reviews
Visit Website

Phone:

5053083100

Email:

sales@fireretardantshirts.com

Location:

2513 Bernadette Dr,
Columbia
Missouri
65203

Write Your review

Anonymous
Anonymous  // 01/01/2019
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Adrian C
Verified Buyer
“I received the wrong size pants emailed and no response”
Helpful Report
(Albuquerque) - Posted 2 days ago
Meridith A
Verified Buyer
“Zipper broke 1st hour of wearing. Still waiting on a response to return.”
Helpful Report
(Albuquerque) - Posted 2 months ago
We're sorry to hear about the zipper issue you experienced with your jacket. We can help you exchange your jacket with Rasco FR. You can start the exchange here - https://www.fireretardantshirts.com/a/return. Please include photos of the jacket, so we can start and expedite the exchange and get a new jacket shipped to you. -FireRetardantShirts.com
Posted 2 months ago
Christopher F
Verified Buyer
“Lied to me twice concerning the status of my order which states would be shipped in 5 to 7 business days. Two weeks later it still hadn’t shipped. I won’t be using them again.”
Helpful Report
(Albuquerque) - Posted 9 months ago
Jonathan B
Verified Buyer
“My order was cancelled without a reason why. I received a voicemail from them to call, I called during their office hours and no answer. A simple e-mail would have sufficed.”
Helpful Report
(Albuquerque) - Posted 1 year ago
Robert S
Verified Buyer
“Bought 2 pair of FR pants waste was at least 2 sizes to small and length was at least 2 sizes to long”
Helpful Report
(Albuquerque) - Posted 2 years ago
Brett F
Verified Buyer
“Ask for a 2x received a large smh....”
Helpful Report
(Albuquerque) - Posted 2 years ago
Andrew W
Verified Buyer
“The website was easy to order from but the product I received was poor in construction and I was not happy after wearing it two or three times the zippers started falling off the jacket”
Helpful Report
Posted 2 years ago
Andrew W
Verified Buyer
“Worst products ever !! Beware”
Helpful Report
(Albuquerque) - Posted 2 years ago
Mandy C
Verified Buyer
“Return time and fees were ridiculous. My initial purchase ended up costing me way more because the pants I ordered were made extremely small and he had to go up 2 sizes. This meant we had to make a return. They end up getting more money out of the whole deal. Won’t buy again”
Helpful Report
(Albuquerque) - Posted 2 years ago
Glen K
Verified Buyer
“I ordered a set of XL FR bibs and an FR XL shirt. When I received them I took them straight offshore to the rig. I unpacked them and found the bibs were too big so I didn't wear them. I wanted to exchange them and started the process but had not read the policy that returns come with a 25% surcharge and you have 15 days to return them. I was offshore so I couldn't return the bibs. Now I am out $157 and don't have a pair of bibs to wear. I can understand having to pay for all the shipping but why a 25% surcharge and why only 15 days for an exchange? They got my $157 this time but this will be the last time I order from this company. Unless you are 100% sure about the size you require, I would not order from this company.”
Helpful Report
(Albuquerque) - Posted 2 years ago
Justin P
Verified Buyer
“I ordered FR overalls from this company and as I was welding a spark shot through my overalls leaving a giant hole and burning my skin. I paid over $150 for these overalls I DO NOT RECCOMEND”
Helpful Report
(Albuquerque) - Posted 3 years ago
Tim P
Verified Buyer
“Sleeve to shirt, tried to return it and got no response via email or voicemail!”
Helpful Report
(Albuquerque) - Posted 3 years ago
Reynold M
Verified Buyer
“I order a shirt, that I had wait four months or more. Communication where very poor. They did not order a discount for lack of service or a coupon for a next purchase.”
Helpful Report
Posted 5 years ago
Serena V
Verified Buyer
“took 3 weeks to arrive when i needed it way sooner. if amazon had this in stock i would of ordered for half the price & free next day shipping.”
Helpful Report
Posted 5 years ago
The product was backordered from the Manufacturer. Nobody had it in stock to ship. We shipped your order as soon as it came back into stock.
Posted 5 years ago
FireRetardantShirts.com is rated 4.6 based on 342 reviews
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