“Because of a problem with the National rail website I ended up booking 3 identical return trips to Hull. Agreement that two would be reimbursed was dealt with pleasantly, politely and quickly.”
“Hull trains offer a fast direct service between London and Hull which operates to schedule and offers a very high standard of customer service whilst booking and online.”
“Always efficient, comfortable and, more importantly, running to time on most occasions. The staff are always pleasant and willing to do anything to make the experience better.”
“I've used Hull Trains on numerous occasions and have never been let down by the service. Would always use Hull Trains ahead of any other service to travel to the capital of stations on their service line”
“I always travel with Hull Trains because they are direct from Hull, so no train changes. I can relax on my journey in comfort knowing a well stocked and reasonably priced buffet car has a great variety of snacks, food and drinks on offer. There is a quiet coach which i sometimes use after a very long day and tables in every carriage so i can work on my laptop and do paperwork saving me having to work once back home. I'd recommend Hull Trains to everyone from day trippers to those travelling on business and of course there is a 1st class carriage for that extra special care with fab food and plentiful drinks on offer along the whole of your journey.”
“Hull Trains is certainly one of the nicest ways of getting from London up to the North of England. Seats much more spacious than on East Coast and a great quiet coach. Also the friendliest train staff as a rule. Keep it up and see you over Xmas for the trip up to the family!”
“Excellent service. Friendly staff and a very comfortable and convenient way to travel to and from London. Hull trains are my first choice every time.”
“My wife and I have used Hull Trains for each journey that we have made to London and have had a great experience each time the service and the staff have been excellent each and every time and nothing is too much to ask, highly recommended. Thanks a lot”
“I think Hull Trains are simply excellent & I suggest this to everyone I know or meet & my Partner also totally agrees..
From the first time I ever travelled with them.
You feel welcome - very comfortable & use of Wi-fi & charging is excellent. Would like to be able to charge my iPad though & am unsure as to why this is not possible ?
The staff are very friendly & Hull Trains deserves every accolade it gets as it is absolutely Customer focussed.
I often travel 1st Class now as the cost is very reasonable & the cuisine good.
This time I booked assistance with my luggage & that too was an excellent helpful experience both at Hull & Kings Cross.
I would like to see the sandwich selection separated ie chicken or pork, beef or vege. This is because I have health problems & would make the choice I can eat excellent.
Many thanks for all my excellent journeys Hull Trains.”
