Login
Start Free Trial Are you a business?? Click Here

First Hull Trains Reviews

4.3 Rating 351 Reviews
87 %
of reviewers recommend First Hull Trains
Read First Hull Trains Reviews
Visit Website

Phone:

0345 026 4077

Email:

customer.services@hulltrains.co.uk

Write Your review

I love Hull Trains and recommend them to everyone. The staff are courteous and always very helpful and the trains are clean, modern and roomy. Free wi fi is a plus and Hull Trains were doing this long before anyone else. Hull Trains puts all the other operators to shame. The service to London is really excellent and I always try to book with Hull Trains when I can knowing that I am guaranteed to have an excellent journey.
Helpful Report
Posted 9 years ago
Everything about Hull Trains is great. Their prices are fantastic if you buy well ahead of travelling. The staff are super helpful. The trains are usually close to on time - even when there are problems on the lines. Comfortable and convenient.
Helpful Report
Posted 9 years ago
Hull Trains are brilliant! I have travelled from London to Hull (return) at least six times this year (and in previous years too!) - never once have I been disappointed! They are always on time, they are always clean and moreover, every member of staff is extremely friendly and helpful. Have a great Christmas and see you in 2016!
Helpful Report
Posted 9 years ago
I use Hull trains to visit my daughter in London. I have always found them to be clean, on time and a reliable service. The staff at paragon Interchange ticket desk are not always good however- some have an off hand attitude, and not always polite.The staff on the trains are always lovely. I buy my tickets now online. The trains however are great!
Helpful Report
Posted 9 years ago
Very pleasant staff. The fresh milk and unlimited cups of tea in !st class is great. The 1st class catering is very good. the comfort in both classes is very good. It makes for a very pleasant journey.
Helpful Report
Posted 9 years ago
I have never been late using Hull Trains. Great staff and excellent value an Easy Coast gem!! ????????
Helpful Report
Posted 9 years ago
I travel frequently with Hull Trains and find them modern, comfortable,clean and always on time.
Helpful Report
Posted 9 years ago
It's easy to book .. Prices are competitive rather much better if bought in advance .. Wifi is good on trains .. Clean and tidy throughout .. Friendly staff too . We lost a wallet on the train. Which was found avc returned in hours . Big thanks
Helpful Report
Posted 9 years ago
I always find Hull train bookings to be easy and economical. The service direct to London is great and the staff onboard are always helpful and cheerful.
Helpful Report
Posted 9 years ago
My wife and I are regular users of Hull trains as we make frequent trips to London and back to Hull. We consider ourselves lucky to have this direct service and we have been entirely happy with the service have received from a pleasant and cheerful staff team.
Helpful Report
Posted 9 years ago
Hull Trains mean you don't have to change at Doncaster; online ordering is easy tickets are delivered quickly you get friendly staff with fabulous local accents! My London friends now all opt for Hull Trains to visit us!
Helpful Report
Posted 9 years ago
Hull trains demonstrate excellent service, from the booking to the travelling. They are my first choice train to London. The staff that work in the first class carriage are efficient and friendly....they go...pardon the pun...the 'extra mile'.
Helpful Report
Posted 9 years ago
We are lucky to have Hull trains stopping at Retford giving us fast service to KX.
Helpful Report
Posted 9 years ago
The toilets need improving awful smell in them
Helpful Report
Posted 9 years ago
journey was fine- please make sure Retford continues to be well served as a station as this is very important to people living around there and to me personally. the fast services to london from Retford are a good service ad i would hate to see these reduced. As a small station retford often suffers first in any cut backs to services, dont make the same mistake that east coast made when they reduced their retford service.
Helpful Report
Posted 9 years ago
I tried other sites when needing to book train tickets but having found Hulltrains.co.uk I wouldn't use any other. I find the site easy to use and am pleased to say that I have never been let down and have no complaints at all about the service.
Helpful Report
Posted 9 years ago
The train was very clean and my ride was very smooth. The ticket checker was a very nice man. There could be a little more shelf space for luggage though.
Helpful Report
Posted 9 years ago
Train clean, on time, pleasant service.
Helpful Report
Posted 9 years ago
Outbound train cancelled with 10 minutes notice causing 2 hour delay to journey. Return ran smoothly without a hitch. Free wi Fi useful
Helpful Report
Posted 9 years ago
The on-board staff are always very helpful, friendly and cheerful. It's a pleasure to travel on your rail service.
Helpful Report
Posted 9 years ago
First Hull Trains is rated 4.3 based on 351 reviews