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First Hull Trains Reviews

4.3 Rating 352 Reviews
87 %
of reviewers recommend First Hull Trains
Read First Hull Trains Reviews
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Phone:

0345 026 4077

Email:

customer.services@hulltrains.co.uk

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The service on Hull Trains is second to none. The other train operators could learn a thing or two!
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Posted 9 years ago
Great service, nice staff, Hull trains is a perfect service from London to Hull
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Posted 9 years ago
Lovely service, polite and friendly. I nearly always enjoy my journey on Hull trains, especially when I get a weekend first upgrade.
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Posted 9 years ago
Excellent service as always, best prices and quick free next day delivery of tickets. Thank you!
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Posted 9 years ago
Punctual, comfortable, efficient and staffed by pleasant friendly people.
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Posted 9 years ago
We travelled as three generations ( my little grandson's first train ride) from Brought to Hull on the way to London and Eurostar to our annual holiday and the same on the way back. Both journeys were on time, our reserved seats were ready for us and on board food and drink was good. We have travelled also as a couple other times to London and back and it has always been a pleasant experience and we have always felt well looked after.
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Posted 9 years ago
when it runs - barring some cancellations, this service is faultless
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Posted 9 years ago
Although the occasions when I have used Hull Trains have been busy/very busy, the staff always seem calm and professional.
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Posted 9 years ago
Hull trains are usually relatively clean although after peaks this isn't always the case. I've never had any issues travelling with them and get trains quite frequently
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Posted 9 years ago
Staff are for the most part incredibly helpful and polite. The train is always clean and comfortable with enough room for luggage. Definitely the best train company I have travelled with so far.
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Posted 9 years ago
A great service, BUT ! Please set up seat reservations in the Hull Trains App. It's really frustrating that you can't reserve seats that way.
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Posted 9 years ago
Bought tickets online and picked them up using the automated machine at the station with no problem, train was on time, clean and the staff were friendly.
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Posted 9 years ago
Clean, friendly, punctual, good online booking service and plenty of trains to chose from. I just wish there was some sort of loyalty card!
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Posted 9 years ago
inexpensive, fast, free internet, what more can I say? I enjoyed my trip and will definitely be using Hull Trains again
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Posted 9 years ago
Hull Trains provide an excellent direct service to Hull. In my experience they are usually always on time. One little that could improve is more comfy seats, not that it ever puts me off from booking with them :)
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Posted 9 years ago
Excellent service and helpful staff. The direct train to Beverley is a major plus!
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Posted 9 years ago
A great service - very convenient when travelling from Hull to London, with the benefit of free WiFi so possible to do productive work on the journey.
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Posted 9 years ago
Excellent service - only qibble is bring back the previous cakes in first please!
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Posted 9 years ago
Great service, clean trains. When all going well fantastic service
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Posted 9 years ago
The trains were on time, clean and comfortable. The staff are friendly and you feel well looked after
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Posted 9 years ago
First Hull Trains is rated 4.3 based on 352 reviews